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“Cant expect much”
Review of The Imperial Hotel

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The Imperial Hotel
Ranked #297 of 725 Hotels in Hong Kong
Reviewed 1 April 2014

Location was perfectly in the centre for us to travel subway n train n buses. Other than that it is just completely average. No pool and stuff ok. I wish the least they could do is make sure all staffs have more sincere gesture towards customers..but that is perhaps just their culture, I do not know

Room Tip: I'm not too sure but I guess be prepare with at least HKD450 above a night for an average nice r...
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  • Stayed: March 2014, travelled with family
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Thank HanimYusoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this reviewResponded 7 April 2014

Dear Guest

Thank you for taking the time to share your experiences with us.

We are pleased to read that you found the location of the hotel was excellent.

We will continue to work hard to ensure that all our front desk staffs will provide good service standard to our guests.

Thank you once again and we look forward to welcoming you back to the Imperial Hotel in the near future.

Best regards,

Gary AU
Executive Assistant Manager
The Imperial Hotel
eam@imperialhotel.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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236 - 242 of 755 reviews

Reviewed 21 March 2014

I booked for single room in advance 3 weeks from agoda.But after checked in, i got a triple room.i said" i am alone!? And booking in advance 3 weeks ago." A reception man say sorry and told me is a last one. A room in this hotel quite old and without wifi in room if need..you must go to a hotel lobby.After checked out if you want to deposit some bags before go airport. It's fee 5 HKD per bag.
By the way , if you from airport by Bus A21, a bus will drop u in front of this hotel. A good thing here is.. Good location.It's really heart of nathan road.

Stayed: March 2014, travelled on business
3  Thank anyamagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this reviewResponded 24 March 2014

Dear Guest,

We certainly appreciate you taking the time to review us. Sorry that our room assignment did not meet with your expectation. We will assure you can get the same room type & renovated room in your next visit. We are happy to hear that you find the hotel location is convenience. For your information, our hotel do provide free in room wifi access for all direct bookings on our website. Due to limited storage space in the lobby area, we have to charge the storage fee as some others 3 Stars hotel do in Hong Kong. Hope this will not affect your schedule too much.

We hope that you had a wonderful stay with us and we are honored that you chose us to share this occasion with you.


We look forward to welcoming you back in the near future!

Best regards,

Gary AU
Executive Assistant Manager
The Imperial Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

Good location in TST, walking distance to the Frame of walk, nearby some shopping malls. The MTR station is just 1 min walk away. There is Airport bus opposite the hotel.
Behind the hotel there is a drinking place where you can find some pubs.

  • Stayed: May 2013, travelled with friends
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1  Thank David_Chan_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this reviewResponded 20 March 2014

Dear David,

We certainly appreciate you taking the time to review us. Isn’t it amazing being able to take some time out and enjoy our beautiful city & tasty food? For those of us who live here we sometimes take it for granted and we are pleased to see that more and more visitors are taking the opportunity to be “tourists in Hong Kong”.

We hope that you had a wonderful stay with us and we are honored that you chose us to share this occasion with you both.

Please don’t be sad about leaving the Imperial Hotel – we are 35years old this year, and will be here for many more years to come!

We look forward to welcoming you back in the near future!

Best regards,

Gary AU
Executive Assistant Manager
The Imperial Hotel
eam@imperialhotel.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2014

Location is excellent. Rooms are too small, hardly any space to move. Room Wifi is very expensive. Breakfast doesn't have variety as its only Japanese food. On the while a comfortable stay with easy access to Metro, Ferry, Bus and restuarants

Room Tip: Don't take single room as they all are in one corner of the floor
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  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pkahuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this reviewResponded 17 March 2014

Dear Guest

Thank you for taking the time to share your experiences with us.

We are pleased to read that you enjoyed your stay with us and found the location of the hotel excellent.

Hotel do provide free in room Wifi for all direct booking thru our official website, and unlimited free Wifi in the hotel lobby. Due to the Japanese restaurant was an outside contract. They really provided limited choice for the breakfast. However, during this short trip, you definitely found that there were a lot of restaurants just near our hotel by walking 1 minute away.

Thank you once again and we look forward to welcoming you back to the Imperial Hotel in the near future.

Best regards,

Gary AU
Executive Assistant Manager
The Imperial Hotel
eam@imperialhotel.com.hk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2014

we recently stayed at the imperial hotel hong kong and the location is superb. great shopping and food is walking distance and so is the money exchange and supermarkets. its not a wow hotel but comfortable. dont expect much from the rooms and service. its location speaks for itself

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nmasher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this reviewResponded 17 March 2014

Dear Guest

Thank you for taking the time to share your experiences with us.

We are pleased to read that you enjoyed your stay with us and found the location of the hotel excellent.

Our team work very hard to ensure that all our guests are comfortable and treated like they are at home. It is great for them to see feedback such as yours.

Thank you once again and we look forward to welcoming you back to the Imperial Hotel in the near future.

Best regards,

Gary AU
Executive Assistant Manager
The Imperial Hotel
eam@imperialhotel.com.hk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2014

this hotel is in the middle of everything,bus A21 stops over here,shopping and tourists spots all within walking distance,nice and clean room,near mtr too.its location in tsim sha tsui is just perfect,a little walking will lead you to everywhere,no need to ride a cab or mtr if all u want is to see all the attractions in tsim sha tsui.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank henry168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this reviewResponded 12 March 2014

Dear Henry,

Thank you for taking the time to share your experiences with us.

We are pleased to read that you enjoyed your stay with us and found the location of the hotel excellent.

Our team work very hard to ensure that all our guests are comfortable and treated like they are at home. It is great for them to see feedback such as yours.

Thank you once again and we look forward to welcoming you back to the Imperial Hotel in the near future.

Best regards,

Gary AU
Executive Assistant Manager
The Imperial Hotel
eam@imperialhotel.com.hk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014 via mobile

Me and my friend went to hong kong last week and stay in this hotel. We were surprise this hotel has large room and clean. The staffs were very helpful and friendly. The location is super great, just 2 minutes walk to avenue of stars and shopping places. Definately will stay here for next visit :)

Stayed: February 2014, travelled with friends
1  Thank MaureenSyela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotelHKG, Manager at The Imperial Hotel, responded to this reviewResponded 12 March 2014

Dear Maureen,

Thank you for taking the time to share your experiences with us.

We are pleased to read that you enjoyed your stay with us and found the location of the hotel excellent.

Our team work very hard to ensure that all our guests are comfortable and treated like they are at home. It is great for them to see feedback such as yours.

Thank you once again and we look forward to welcoming you back to the Imperial Hotel in the near future.

Best regards,

Gary AU
Executive Assistant Manager
The Imperial Hotel
eam@imperialhotel.com.hk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Imperial Hotel

Address: No. 32-34 Nathan Road | Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #297 of 725 Hotels in Hong Kong
Price Range: £60 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Imperial Hotel 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Imperial Hotel guests were mainly from South East Asia & PRC. Due to our Convenient location, our guests can easily go around Hong Kong for Sightseeing, Shopping & Dining. Also, It was a perfect location for business travelers. Cause we were just in the Central HUB of all transportation. ... more   less 
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Also Known As:
Imperial Hong Kong
Imperial Hotel Hong Kong
The Imperial Hotel Hong Kong

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