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imajesas
Zürich

Complete neglect to tell guests about extensive refurbishment!

2.0 of 5 bubblesReviewed 13 Nov 2012
It was an ok hotel, would actually be quite a nice one...if only a) they were decent enough to tell guests that they were doing extremely loud, noisy and rather extensive refurbishment works throughout their hotel BEFORE they were required to book. No discounts either. Im sorry, but I really don't like being made to pay so much for an apparently 5* hotel that was drowned in extreme noises and sounded like it was about to bloody fall apart!
b) it's really far away from the underground and a good 10 minute walk to the East MTR TST East station too!
I think next time, definitely not this hotel again....I would rather go for the other Intercontinental as you get the proper view there.
Plus their pool was on the top floor, 19....but it was surrounded by bloody walls so you couldn't see anything!
Date of stay: July 2012
Room Tip: The Premier/Premium rooms are the newly refurbished rooms, whilst the Deluxe are the old ones.
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviews (4,058)
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Traveller rating
2,452
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57
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All reviews ambassador member full harbour view room the club lounge rooftop pool excellent hotel breakfast buffet an upgrade victoria harbour tsim sha tsui late check shuttle bus hong mtr station concierge avenue china
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Reviewed 11 November 2012

I am frequenting a couple hotels in HKG regularly but this hotel is returning on my radar screen always. Key at this hotel is the staff making a difference; they are lovely and very focused on their clientele having a good stay.
It is true that this hotel is a bit of longer distance away, that is 5-10 minutes, but actually that works pretty well. The connection to Tsimshatsui is therefor a little better than the hotels a little closer to the ferry terminals. Within a 10 minutes walk you are right in the middle of Kowloon, MTR the metro system, and from here all is accessible. Buy yourself an Octopus card; it makes coming around so much easier. K11 shopping is close as well and what have you in all these little streets; it is a treat to walk about the streets. The ferry terminal to Hong Kong island is a 20 minutes walk along Victoria harbor. I like a little walk always; this works for me. If you are looking for a quiet place in Hong Kong; don't travel at all. This comes pretty close to a restful stay.

The hotel started renovating rooms and they are having a nice new decor, very tastefull. I stayed at floor 12. Rooms are reasonable size but do not expect a large room. I enjoy the view over the harbor; if you do not care you can save on the room price. Any room will do for you. I have not had a bad one.

The hotel Intercontinental club is worth adding to the bill actually; just for the staff alone. I love the personal attention when traveling alone and they are particularly good here. Breakfast with a view on Victoria harbor is fantastic.

Restaurants in the hotel are indeed serving good quality food; but there is so much to explore outside that I would certainly recommend to use the city guides to get to some very good Hong Kong style food.

When booking for Hong Kong you got to be patient always; use the regular booking tools and frequent these regularly and sometimes you can get surprisingly good prices 2-3 days before the stay. Pricing for Hong Kong hotels is in the highest categories; and that is why I end up at this hotel mostly; good price and class. It's definitely not cheap though but the hotels who think they are right in the middle of the buzz will charge you double. I rather walk the 5-10 minutes.

Room tip: Try to get to a renovated room, floor 12 is renovated but there are more floors.
Date of stay: November 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank hans_hasselbach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2012

This hotel meets the qualification as InterContineltal Hotel brand, comfortable room, good facilities and nice restaurants. Especially all Japanese, Italian and Chinese restaurant meets to your expectation for the taste. Only problem is too crowded reception area and subway station is not really close, about 6-7 minutes to TST East bur more to TST station.

Room tip: Not very much different but better to have sea view side.
Date of stay: March 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank masaofc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2012 via mobile

Beautiful lobby and wonderful location. Rooms are very good with fabulous views over the harbour
Concierge helpful recommending restaurants in competitors hotels. Its not going to change your life but there's not much not to like.

Date of stay: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank SPainter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2012

We found this hotel at the last minute. It was one of the 5stars hotel in Hong Kong located at a fantastic surburb, Tsim Sha Tsui. Although it is a bit out of our budget, the location and service wins it all! Opposite the hotel have 7-11 stores and some snack foods stalls. You can go for a stroll along the coast or head down to the famous pubs in the area. These are all within walking distance! Tsim Sha Tsui is one of the famous area for shopping and food in HK. If you are tired, you can head back to the hotel for a short rest and start again!

The room is well-designed and the bed is one of the best I ever slept in! Cleanliness in the hotel is top-notch! The view is enchanting at nite , depending which room you book. The price we paid is worth it! You will not regret. Staff is friendly. Will be back next time!

Room tip: Chose the ocean view room!
Date of stay: December 2011
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kazw78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2012

The Grand Stanford is normally the perfect location. A small 5 star hotel with nice updated clean rooms, good levels of house keeping standards and old fashioned values. The breakfasts are good and it has an attractive lobby for meeting up with business visitors. However do not stay on the 1st or 2nd floor if you are over the bar as they have a live band on every night until 2am! You have been warned. Ideally you want to be up above the 5th floor. The pool area is tiny and on the roof,but this hotel is not really geared up for the leisure visitor - more for the business visitor. As a business hotel it is great normally

Date of stay: October 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cas2814
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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