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Reviews (1,923)
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Reviewed 7 August 2010

We stayed 2 nights in this hotel, we were arriving from Nez Zealand, exhausted after a long flight, and we didn't know what to expect... and it was the perfect location! We asked them in advance how to get there, are our flight was arriving very lately, and they told us to take the Airport express and then a taxi: when we arrived, the concierge took all our bags and we went upstairs to do the check in: they upgraded us in a great room with a gorgeous harbour view, the room was very confortable, and the concierge brought our bags directly to our room.

After a good night sleep, we had 1 day to go to the post office (we wanted to travel light so had to post some stuff back to France, nb: do not hesitate, I posted 17kg of luggage and they arrived within 1 week!!!), visit a bit the city, and go to an other HK Island in order to see the light show... Everytime we went to the reception to ask the concierge where to go, which bus to take, how long it would take, how much it would cost and if we would need some change, they were there for us! Thanks to the excellent service of this hotel, we had the time to do everything we wanted, to see even more things that what we were planning to, and everything stress-free!

And yes, as it has been told in other reviews, the hotel isn't in the touristic city center, but this is even better because you don't have a touristic flow when you get out, as you would have on Nathan road, instead you see the street market, local restaurants, and you can easely grab the bus if you want to reach the MTR or take the boat to the "touristic area".

  • Stayed: August 2010, travelled as a couple
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1  Thank Sarah1981Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2010

Nice and clean room.
Staff friendly and helpfull.
Located far from bus station or MTR.

  • Stayed: July 2010, travelled on business
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Thank vialactea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2010

The harbour view room is so great! Shuttle bus is convenient going to IFC mall, and getting to MTR from there is hassle free. Love the location cos its not too crowded.
Overall a low budget hotel that impressed me with their service. I got no complains.

  • Stayed: July 2010, travelled solo
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1  Thank chabuqueque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2010

Usually stay in the 4 or 5 star mainstream hotels around the world but this time wanted a more local neighbourhood away from the downtown core. I was blown away by this hotel - it delivered what it promised in terms of the room which was perfect for the three days I stayed there. The staff are amazing - as good as Shangri-La and Four Seasons. This is a serious gem and I will most definitely return.

  • Stayed: February 2010, travelled on business
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1  Thank Joglee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2010

Island Pacific Hotel is a gem. I can’t recommend the hotel enough for its excellent customer care, service and facilities.

SERVICE. The hotel prides itself of hygiene, generosity and courteous service. Apart from the easy check-in and check-out system, the helpful bellboys and the free shuttle bus transfers to select places, the hotel is truly a league of its own.

The cleaning staff made sure that our beds were made and our towels changed every day. They also restocked our daily supply of personal care provisions (toothbrush, toothpaste, shampoo, conditioner, bath gel and body lotion). A copy of the South China Morning Post made its way to our room each afternoon. We even had a complimentary bowl of fresh fruits arranged neatly on our mini-bar. Don't you find this just wonderful?

My sister and I were just so lucky to find vacancies despite showing up without reservations. We were so pleased that the receptionist gave us a tip on how to avail of discounted room rates. He booked us for one night only (on the day we showed up at 1035 HKD) and then advised us to reserve the remaining nights online. We were able to save 375 HKD per night on our succeeding stays by following his advice.

ROOM. We stayed at Room 1014 (a non-smoking standard room with twin beds). It was a quaint and cozy room with Western interior design and a fantastic view of the sea. My sister and I are petite, so room size was not a problem. In fact, we were quite impressed with the way the hotel utilized the space.

Our room was supposed to be the cheapest yet Island Pacific Hotel made sure that we did not miss out on our creature comforts. We had our own mini-bar where the staff replenished our daily supply of coffee, tea and sugar, an electric kettle, a refrigerator, a safe, an iron and ironing board, a handy multiple plug adaptor and a bathtub and shower (with good water pressure). We were also able to enjoy a variety of TV channel selections (including CNN, BBC, AXN and Discovery Channel) and FM stations.

AMENITIES. Of the hotel’s many amenities – swimming pool, gym and restaurant – we made the most use of the business lounge in the 27th floor. The rates are not the cheapest for internet use (40 HKD for 30 minutes), printing (2 HKD for every page) and faxing (5 HKD for every page), but the hotel invited us to enroll in the 98 HKD membership program which allowed us to use the computer and avail of free-flowing coffee, tea and snacks for the whole day.

LOCATION. The complimentary shuttle service is god-sent, but we ventured walking around the area and we were able to reach Sheung Wan MTR Station, Shun-Tak Center, Wing-On Department Store and the Macau Ferry Terminal on foot.

There are two 7-11 shops close to the hotel. One is on the same block but you have to make a U-turn to get there. The other one is a block away facing Watson’s. We weren’t able to check out the MacDonald’s branch but it’s actually on the same block as Watson’s (just take a left when you reach the corner).

The IFC Mall (which doubles as an MTR station) is just 21 HKD away by taxi.

The surroundings of the hotel have an “authentic” Hong Kong feel. If you want to experience Western comforts in an Asian atmosphere, then Island Pacific Hotel is certainly the place to be.

Good price, value for money and interesting location are reasons enough to choose Island Pacific Hotel. For us, the best deal maker by far was the hotel staff themselves. I wholeheartedly commend them for their warm, wonderful and very impressive customer care.

  • Stayed: July 2010
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5  Thank teecup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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