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“Great hotel! ”
Review of Kimberley Hotel

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Kimberley Hotel
Ranked #282 of 718 Hotels in Hong Kong
Newcastle, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel! ”
Reviewed 24 January 2014 via mobile

Have just returned from a 5 night stay. We booked through a travel agent because I thought it was safer to do so, however this meant we were not entitled to free wifi. Perhaps this should be changed as travel agents are recommending the hotel and yet not being given same services.
Overall, very happy with location. Found staff extremely friendly and helpful. Housekeeping was very attentive and always asking if we needed anything.
The Chinese restaurant was brilliant, even asking how my daughter was feeling when I'd mentioned the previous night she was a little unwell. The head waitress ( she welcomed us each night and wore a black jacket ) was just beautiful. She spoke good English and we had a lot of laughs with her. Unfortunately I didn't have a chance to see her on our last night to say bye!
Would highly recommend this hotel and would definately return.
Thank you for a memorable stay. My teenage son and daughter absolutely loved their holiday!

Stayed January 2014
Helpful?
2 Thank Keen2travelsoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKimberleyHotel, na at Kimberley Hotel, responded to this review, 27 January 2014
Dear Guest

Thank you very much for your comments.

We are pleased to hear that you enjoy your stay in the Kimberley hotel, and the outstanding performance of our hotel staff enhanced your hotel experience.

We will keep improving our service standard to ensure you will have a wonderful stay for your next visit to Hong Kong.

Thank you very much and we look forward to you stay with us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,058 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (162)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Perth, Australia
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 January 2014

Rooms and service were ok and the best this Hotel had to offer was location.Some staff were very good and some had a bit of an attitude.The Hotel will exchange currency for you only if all notes are in near perfect condition and any over used notes will be refused but apparently it's ok for the Hotel to give you currency which is marked.Checkin is at 2 and our room was not ready until I complained and then a room became available.I felt this Hotel was all about what worked for them and not the guest.I would not stay here again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stuart G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKimberleyHotel, na at Kimberley Hotel, responded to this review, 21 January 2014
Dear Guest

Thanks for your comment.

We are pleased to know that you enjoy the location and service in our hotel. And we apologize that our service did not match your standard. We will keep improving the service quality by better staff training.

Please feel free to visit the hotel website and get the exclusive deal when planning for your next trip to Hong Kong.

We look forward to see you in the nearest future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laoag City, Laoag, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 January 2014

Stayed here for 5 days with family. Staff was adequate - no complaints; requests were promptly addressed. I was looking forward to the golf range in the building but it was under maintenance during my stay - the sign saying it was under maintenance looked liked it has been there for a while already.

The room was adequately sized. Beds were comfortable. There's no exhaust vent in the bathroom and during the first day it smelled of fresh paint. WiFi was okay although it seems to drop from time to time.

The best for me here is the location which was near the shops we usually visit along Granville, Nathan and the other streets within Tsim Sha Tsui. Also very accessible to the malls along Canton Road. Kimberley Road (the road it's on) is also known as Little Korea due to the numerous Korean restaurants in the area. Also on Kimberley are Miramar and Mira Mall, which have higher end shops.

For Catholics - Rosary Church is less than a kilometer away - a pleasant downhill walk.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fsnicolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKimberleyHotel, na at Kimberley Hotel, responded to this review, 21 January 2014
Dear Guest

Thanks for your comment.

We are pleased to know that you enjoy the location and service in our hotel.

For family travellers, we will recommend you to reserve the deluxe or the suite room, which can accommodate 3 adults. Compared to other room type, they are more spacious and well equipped. You are welcome to visit the hotel website and get the exclusive deal when planning for your next trip to Hong Kong.

We look forward to see you in the nearest future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 January 2014 via mobile

This is my second day of stay here and I am impressed so far. I booked 5 rooms for a party of 11 people. Our grouped arrived close to noontime and check in was still at 2pm. I had much to request for(adjoining rooms and in a non smoking floor). I was surprised that within 15 to 20 minutes all were answered! Got our rooms right away.Even the Bell service guy was surprised. The room size is not sprawling big but enough for a comfortable stay. Beds are firm. Has free room wifi.Has aircon and heater, a dryer, a safe and a fridge.This hotel's location is fantastic. Just a stones throw away from Yuen Kee resto. They have very affordable prices . Range per pax is 30-40HKD with drink. 7 Eleven and Wellcome supermarket is also close by. Very near Nathan road. Around 4 mins walk.Oh and free shuttle drop off is just across the hotel. Will definitely come back. Thank you Kimberley Hotel!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dinodumlao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKimberleyHotel, NA at Kimberley Hotel, responded to this review, 21 January 2014
Dear Guest

Thank you very much for your comments.

We are pleasant to know that you enjoy your stay with us.
Please feel free to visit the hotel website and get the exclusive offer.
We look forward to you stay in the Kimberley Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 January 2014

The walls and carpets were filthy. The beds, even in the suites, are tiny. The furniture is disgusting. Things are falling apart. Mold growing in corners. Poor staff. Got sick from the food. Its well located. But, there are so many other choices. Try the Mira right next door instead.

Room Tip: there isn't a good room in the place. I go to HKG 5 times a year. I wouldn't stay here aga...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NYCtraveler014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKimberleyHotel, na at Kimberley Hotel, responded to this review, 21 January 2014
Dear Guest

Thanks for your comment.

The management and the concerned department are well noted of your case and have followed up the room condition accordingly.

You are always welcome to approach the front office counter in case you need any assistance, we are pleased to offer assistance promptly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Hong Kong hotels

San Francisco, California
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 January 2014

The Kimberley Hotel is about 100 meters from Nathan Street, one of the main north/south roads through Kowloon. We found several good restaurants close by. The breakfast buffet was ok, a little western and a little eastern. It is about a 15 minute walk to the Hung Hom Ferry Pier, a great place to watch the light show at night. Just dodge the "suit hawkers" as you enter the hotel, they could be very annoying.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mad58285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKimberleyHotel, NA at Kimberley Hotel, responded to this review, 21 January 2014
Dear Guest

Thanks for your comment.

We are pleased to know that you enjoy the location and service in our hotel.

Please feel free to visit the hotel website and get the exclusive deal when planning for your next trip to Hong Kong.

We look forward to see you in the nearest future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 December 2013

This is one of the many business trips/meetings that I had in Hong Kong. A little disclaimer that I've not stayed in this hotel hence my comments are purely on my experience with the staff and my time in the lobby and cafe.

The location is superb as it's in the Tsim Sha Tsui shopping district with plenty of food options. However, the lobby disappointed me as it looks tired and badly require a refurbish, with more lights to be added.

  • Stayed September 2013, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank JLim83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKimberleyHotel, na at Kimberley Hotel, responded to this review, 21 January 2014
Dear Guest

Thanks for your comment.

The hotel is centrally located in the business and shopping area in Kowloon. It is a good location for business trip.

For your information, the hotel is offering exclusive for guest who make reservation via the hotel own website. You are welcome to visit our official site and get the latest deal before your next trip to Hong Kong.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimberley Hotel

Property: Kimberley Hotel
Address: No.28 Kimberly Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#131 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kimberley Hotel 4*
Number of rooms: 546
Official Description (provided by the hotel):
The Kimberley Hotel is centrally located in the bustling shopping and entertainment district of Tsim Sha Tsui in Kowloon with 45 minutes drive from the airport and 15 minutes from the Hung Hom Train Station & Kowloon Station. The MTR station, Star Ferry, Avenue of Star, Hong Kong Space Museum, Cultural Center and major corporate offices are within walking distance. At the Kimberley Hotel, the three elegant restaurants and Bar are on offer to guest, as well as a business center, gym and health spa for your recreation. ... more   less 
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Also Known As:
Kimberley Hong Kong
Kimberly Hotel Hong Kong
Kimberley Hotel Hong Kong

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