Stayed in this property for two nights. This is NOT a luxe type of hotel at all. Plastic flowers all over the place. Overall it's really clean, dry and smelled "fresh" despite the old interiors. Located across 2 7-11's and a Sasa nearby is a plus.
Reception and Customer Service
Had to demand for my complimentary bottles of water with reception. "It's just water" I said sounding exasperatd and front desk realized that making me wait 10 mins for water is riduculous. So they gave in and sent it right away.
During check-out, they only had this one lady handling all 7 guests. At 10am they should send out more people upfront.
Room and Amenities
The other bed was clearly soiled when I left the room as we spilled wine on it. Even without placing the "please change my sheets" card, I think it's obvious that it needed changing. Well, it wasn't changed changed.
Minimal soap, shampoo, lotion provision even if it's a twin room and they know 2 people are staying. Hair dryer is a plus. Clean bathroom upon check-in. The following day after my return I saw several strands of hair in my tub and my sink. This was supposed to have been cleaned already.
Carpet is a little old. Room is quite cramped and as I've said basic. They had 1 closet for your bags with about 8 hangers. Small work table with flat screen, 2 chairs and a round table. Not spacious so if you just need a clean, decent space and not really doing big-time shopping, this should be okay. Saving grace is its location.
Quite satisfactory with the food stations but then I travelled with a group so they must have had a special deal.Otherwise its about HK$150 / person. You do have other options outside but if you want a nice, relaxing breakfast to start your day this should be okay. I'm not over the moon with their paper placemats and plastic flowers.
Overall, it's a bit overpriced considering its basic, sparse amenities and cramped space. You can have other choices. Plus on this place is really the location and cleanliness.
- Official Description (provided by the hotel):
- The Kimberley Hotel is centrally located in the bustling shopping and entertainment district of Tsim Sha Tsui in Kowloon with 45 minutes drive from the airport and 15 minutes from the Hung Hom Train Station & Kowloon Station. The MTR station, Star Ferry, Avenue of Star, Hong Kong Space Museum, Cultural Center and major corporate offices are within walking distance. At the Kimberley Hotel, the three elegant restaurants and Bar are on offer to guest, as well as a business center, gym and health spa for your recreation. ... more less
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- Also Known As:
- Kimberley Hong Kong
- Kimberly Hotel Hong Kong
- Kimberley Hotel Hong Kong