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“Fantastic big hotel with bustle”

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Harbour Plaza Metropolis
Ranked #118 of 730 Hotels in Hong Kong
Reviewed 30 July 2014

When we checked in we upgraded to the club suite and it was fantastic. Breakfast, afternoon tea and happy hour cocktails in the club lounge all included. Wifi was only available in the lounge, which wasn't brilliant - but I was here to relax, not surf the internet! Beautiful view of the harbour and Hong Kong from the terrace adjoining the lounge, as well as from our room. Room was quite small but had a living and kitchen space, all with floor to ceiling windows facing onto the harbour. Spent some relaxing time in the jacuzzi by the outdoor pool and using the gym. I love big shiny reception areas - which this hotel has, along with a self playing piano and plenty of bustle (there's a restaurant/bar area right there too).
The only drawback was that it wasn't close enough to restaurants and shops for the average tourist to just wander out and be immediately in the flow. Whilst there is a metro stop nearby you kind of need to have some direction, whereas I love a good amble within easy walking distance. The only thing that was lacking for me. Everything else was great!
If you like big shiny hotels with big reception areas and full of guests, this is the one for you!
Also - had a good, quiet night's sleep here. Comfy bed!

Stayed: August 2013, travelled as a couple
2  Thank M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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621 - 627 of 1,767 reviews

Reviewed 22 July 2014

Paid extra for harbour view room, the harbour was way off in the distance, and you had to look past all the high rise cranes and the buildings mostly obscuring the view - so not the best. This hotel is a shuttle bus away from Kowloon, which is a bit of a pain, there are no restaurants/cafes or bars close to the hotel The staff are very stand offish, and the wifi is ridiculously expensive.
Our room was very small and very basic fare, there was a bath with a shower, and a shower curtain - YUK - not what i was expecting at all.
The foyer is large and not that appealing, and the pool area could do with a tidy up - there were missing tiles.
We did not have breakfast included, so paid extra for breakfast on just one day. The breakfast area was so busy, it was like a bun fight, and I felt like the staff were always watching you - very odd, did not bother again as it was not an enjoyable experience.
My recommendation would be to stay closer to Kowloon or do yourselves a favor and stay on Hongkong Island - so much more to do, there isnt much to do in Kowloon

Room Tip: .......stay on Hong Kong Island
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank redtomtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

I can't say enough about this Hotel....absolutely superb!

The hotel facilities were first class and the staff couldn't do enough to help.

My wife wasn't feeling well when we arrived early but the staff allowed us to check-in early so we could get settled then they helped us find a doctor....'easy peasy' with their help.

Thank you Tommy and Felix at the Concierge desk.

Assistance with luggage, taxis and general information was first class.
We enjoyed our room and its facilities. The bed was particularly comfortable. The hotel was in a good location too. Quiet and with a good view. Thank you for a lovely stay, our first in Hong Kong.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We had a 4 night stay here as a stopover to London and booked into a club lounge room.this gave us access to the club lounge with tea and coffee and snacks on tap as well as wifi access which with a teenage daughter travelling with us was brilliant.easy access to railway to get to downtown Kowloon and terrific gym and pool area which we used daily. Will definitely be going back!

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank HeatherG88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

Reception and dining areas are very grand, but was very disappointed with the very dated small bed room, all the staff were exceptionally helpfull and nothing was to much trouble. They charge for the internet was a bit expensive when you could go in to the shopping centre attached to the hotel and get 30 minutes free each day the hotel did not give you any free wifi. The free shuttle every 20 minutes in to Kowloon is great.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank susan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

Stayed at this hotel for 4 nights. The buffet breakfast was really good with a variety to choose from. They even served some Indian food...kudos to the chef! We booked for the standard room but when we asked if we could have one with harbour view..they initially could not do so without the extra charge but due to full house, they manage to delight us with one. The hotel is connected to shopping mall. The mall was nothing much to shout about but there's food court that had a vegetarian food stall (we are vegetarians...so it was a pleasant surprise). Overall, the free shuttle was well appreciated. The tour desk was helpful too.

Room Tip: Get a room with harbour view!
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  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Uma_divine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

I stayed in this hotel in last days of june 14.overall the stay was good only a few things.....starting from the checkin .u will find long ques for checkin and there are only few seating sofas near that area so be prepare for it..staff is not very friendly as most of them barely understand english except front desk.
Rooms are small but clean n give good view of ocean.swimming pool on level 9 is beautiful . Room service is ok...buffet breakfast near main lobby is excellent n u will be happy with it.....location is good as it is connected with shopping mall.but there is no local shoppin area nearby....
Wifi is not free n is costly.
Just take ur adapters to charge mobile as sockets there are of three rectangular pins...
Over all ok hotel ....

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank bobby9288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour Plaza Metropolis

Address: No.7 Metropolis Drive, Hunghom, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Hung Hom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Spa Hotel in Hong Kong
#75 Business Hotel in Hong Kong
#100 Luxury Hotel in Hong Kong
Price Range: £80 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour Plaza Metropolis 4*
Number of rooms: 822
Reservation Options:
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Also Known As:
Harbour Plaza Metropolis Hotel Hong Kong
Harbour Plaza Metropolis Hong Kong

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