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“Novotel Nathan”

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Novotel Hong Kong Nathan Road Kowloon
Ranked #70 of 718 Hotels in Hong Kong
Certificate of Excellence
A TripAdvisor Member
“Novotel Nathan”
Reviewed 27 March 2011

Room is a little run down. Aircon is also noisy. I also do not like the view from the room - very close proximity to an old building (we have our curtain drawn at all time). We were awaken by people walking around and water dripping sound middle of the night. However hotel is very near to Jordan MTR which is a plus point. Overall, average stay.

  • Stayed March 2011, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHongKong, General Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review, 30 March 2011
Dear Guest,

Thank you for posting your comments following your recent stay. I am sorry to hear that you were not satisfied with the air-conditioning during your stay. Your comments have been shared with our Engineering team to look into this matter, and more importantly with our Housekeeping team, so we are checking rooms properly before releasing them to guests.

Thank you again for posting your comments. It is our hope that your will give us an opportunity to welcome you again in the near future.

Yours sincerely,

Shane Pateman
General Manager
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Traveller tips help you choose the right room.   Room tips (545)
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  • Chinese (Traditional) first
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Gold Coast, Australia
Level Contributor
4 reviews
4 hotel reviews
Reviewed 26 March 2011

The location of this hotel is great. I have stayed here before when it had a different name. The Novotel has done a wonderful job of revamping this hotel - everything is clean and modern and the reason I like to stay here is it is quiet, near the MTR, the night markets and lots of choices for eating. We spent 2 days exploring Hong Kong Island and Lantau Island and were glad we had such accomadation to return to each evening. We will be staying here again on our next visit to Kowloon.

  • Stayed March 2011, travelled as a couple
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Helpful?
Thank KEDLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedfordshire
Level Contributor
90 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 26 March 2011

We stayed for 7 nights from the 23rd Feb 2011. We requested a king room on a high floor prior to arrival and we were given room 1209. This room was right next to the elevators, we could hear some noise sometimes but nothing that ruined our stay. We got the airport train to Kowloon and then the free bus that dropped us off on Austin Road, this is about a 10 min walk from the hotel which was easy to find. The hotel is in a great location, 2 blocks from the Jordan MTR which will get you everywhere you need to be. You could be over in central within 10 minutes. The rooms were very clean and comfortable, my only complaint is that there was not a mirror in front of the dressing/work table for getting ready. The shower was huge and the room was cleaned every day. (There are English plug sockets in the room). We had drinks in the hotel bar a few times which was reasonably priced considering its a hotel, we didn't actually find any bars in Kowloon so this was handy - there was a great selection of bars over in SoHo though on Hong Kong Island half way up the escaltors (a lot of the ex pats hang out here). We had ordered a package to be delivered to the hotel whilst we were there which we subsequently cancelled but it still arrived at the hotel, the staff there was great at helping us to sort this out, they held onto the package until we got home to the UK to arrange a re-collection. You could also get free internet in the lobby where there are 4 pc's and 2 in the bar. Overall if we went back to Hong Kong we would definitely stay here again, the service and value for money is a great deal.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank kelwez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tasmania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 March 2011

We really enjoyed staying at the Novotel, staff were very helpful and friendly,

We are currently booking a return stay for May, could anyone give us information on train from the airport we used bus last time but would like to use the MTR as I believe the station is very close by, we only had 2 nights last time so we were rushed this time we have 8, any help would be appreciated.

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank Tasmaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHongKong, General Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review, 30 March 2011
Dear Guest,

Thank you for writing with your comments. I was glad to read that you enjoyed your stay with us. Your comments are encouraging for all of our team, as we continue to work towards delivering better service. Regarding your comments about taking the MTR from the Airport to our hotel, there is no MTR station at the Airport. Your other alternative is to take the Airport Express Train, it is HK$90.00 per person per trip from the Airport to Kowloon Station. It takes approximately 35 minutes. When you get off from Kowloon Station, you can a taxi from the Station to our hotel which takes you approximately 10 minutes. You can also take a free shuttle bus- K1 which takes approximately 30 minutes from Kowloon Station to Pak Hoi Street (2 minutes waking distance away from the hotel)

Besides the Airport Express train, you can take the A21 Cityflyer bus which is very quick and frequent. It costs $33.00 and has a stop outside out hotel.

Please contact us directly if you would like to know more details on the Airport Express train and we would be happy to share some information on our shuttle bus transfer.

Thank you again for your comments. We look forward to welcoming you in May.

Yours Sincerely,

Shane Pateman
General Manager
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Adelaide, Australia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 March 2011

This was one of 7 hotels i stayed at during my 4 week trip in asia and this was the best by far for location, service and cleanliness. The staff were very helpful in recommending local attractions and how to get there. We took taxis to most places and they didn't cost much at all. There are many shops and restaurants nearby within a short walking distance. The temple street markets were a very short walking distance across the street and there are plenty of goodies to be found there. There are about 6 free computers with internet to use at the lobby but you may have trouble finding a free computer during busy times. The bed was very clean and comfortable!!

  • Stayed March 2011
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Helpful?
Thank Franger28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 22 March 2011

pretty good location. about 5 min away from MTR. we took the airport express to kowloon station, and tranferred to the free shuttle bus (K1) which stopped at various hotels. The bus did not stop directly at Novotel but at Eaton Hotel. Just walked about 3 min you will reach Novotel

  • Stayed March 2011, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Hong Kong Nathan Road Kowloon

Property: Novotel Hong Kong Nathan Road Kowloon
Address: No.348 Nathan Road, Kowloon District, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Jordan / Yau Ma Tei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Hong Kong
#58 Family Hotel in Hong Kong
#58 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#65 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Hong Kong Nathan Road Kowloon 4*
Number of rooms: 389
Official Description (provided by the hotel):
Novotel Hong Kong Nathan Road Kowloon is conveniently located on bustling Nathan Road, in the heart of Kowloon, the famous shopping and commercial district. The Hotel is proximity to the city's most convenient MTR system and a short distance from Temple Street Night Market, Ladies Market, and Jade Market, makes exploring the city's sights enjoyable and convenient. ... more   less 
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Also Known As:
Novotel Nathan Road Kowloon Hotel Hong Kong
Novotel Hotel Hong Kong
Majestic Hotel Hong Kong
Novotel Hong Kong Nathan Road Kowloon
Hong Kong Novotel

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