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“Great pool and very good staff” 4 of 5 bubbles
Review of Metropark Hotel Causeway Bay Hong Kong

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Metropark Hotel Causeway Bay Hong Kong
Ranked #59 of 713 Hotels in Hong Kong
Certificate of Excellence
Hanoi, Vietnam
Level Contributor
224 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Great pool and very good staff”
4 of 5 bubbles Reviewed 28 August 2014

Stayed here for 2 nights whilst in town on business. The staff at reception were very friendly, as were all the staff at the entrance helping with bags and arranging taxis etc. When we checked in we were given vouchers for complimentary welcome drinks which was a nice touch and there was a good selection to choose from when we went to the bar to use this offer. Sadly, the staff in the bar weren't very cheerful or friendly which was a shame as we may have stayed for another drink if the atmosphere were nicer. The facilities in the hotel are great. We didn't have chance to use the gym but the pool on the roof is lovely and the view is spectacular. The rooms are on the small side but perfectly comfortable. I'm used to hard beds living in Asia but these are firmer than I've experienced in other hotels, but slept well nonetheless. The bathroom didn't have a bath but the shower was great and very powerful. If you're staying for a week it may be worth spending extra and going for a suite if these provide extra space. The convenience of the hotel's location to Tin Hau MTR station is really useful and enables you to quickly and easily take the Island Line along to Central. All in all I would stay again if in town for a short trip.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank flobo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, 3 September 2014
Dear flobo5

Thanks very much for your review. It is uplifting to know that you appreciated our front desk services, our hotel’s location and rooftop outdoor swimming pool. Simultaneously, we are sorry for the shortfalls you have encountered in our Vic’s Pub. Please be rest assured that your comments have been passed to the related department for further improvement and staff training is provided to our team members in order to ensure that we always deliver the best possible experience to our guests. Once again, thank you very much for your valuable comments. Hope to see you again in the near future and please feel free to reach out to us if we can be of any assistance on your reservation.

With best regards
Anne
Public Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,054 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (517)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Wollongong, Australia
Level Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

If going to Hong Kong and you are looking for an oasis of calm and cool then go no further than the Metropark Hotel Causeway Bay. It's outlook over Victoria Park with Tai Chi being practised every morning plus the expansive view of the harbour make the Metropark an ideal place to stay, away from the hustle bustle of the city but within 150 metres to the railway station with its efficient air conditioned trains running every four minutes. You are never far from where you want. to go, but the hotel itself has many restaurants at its doorstep. But it is the staff who make the hotel, they are attentive, friendly and extremely helpful. Club level accommodation is wort worth the extra money for the extra benefits of dedicated staff, private dining area and happy hour.

Room Tip: High floor, pay extra for a club room or suite, the benefits are huge!
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank OpaMarnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, 31 August 2014
Dear OpaMarnie

Thanks very much for your great review. It is truly amazing to know what a great stay you had with us. Our staff are so proud of your compliments on the service provided. We hope to see you again soon!

With best regards
Anne
Public Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 26 August 2014 via mobile

Good location close to MTR station. Easy to get around from there. Staff very helpful, arrived in very heavy rain and they were very quick to help us with our bags and get us out of the rain. Room was a good size with great views over the harbour. The pool was great, fantastic views and a lovely place to relax after a days sightseeing.

Stayed August 2014, travelled as a couple
Helpful?
2 Thank ManchesterKlf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, 31 August 2014
Dear ManchesterKlf

Thanks very much for your fabulous comments. We are pleased to hear how much you enjoyed your stay with us and found our benefits of such a great value. Please reach out to us for your future visits. Hope to welcome you again soon.

With best regards
Anne
Public Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shellharbour, Australia
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

Easy to get to, buy octopus card at Station, Airport express to HK, then use free connect bus to front door of hotel. Very quick check in, porters had bags up immediately.
Location great for MTR ( island line - blue coded). Plenty 7/11 type stores around hotel at base price. Turn right out of hotel. Better restruants turn left from hotel. There is a hotel restruant also but much more expensive.
Roof top pool/ Spa / gym/ showers great. Brilliant view from the top floor.
We had a 18th floor comfort room with view. Excellent value, quiet and fair size.

Room Tip: Room with a view was worth it. Roof top pool and gym good.
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Waratah166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, 29 August 2014
Dear Glas166

Thanks very much for your fabulous comments. We are so happy to hear that we have exceeded your expectations in many areas during your stay with us. Hope to see you again soon!

With best regards
Anne
Public Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 August 2014

Me and my fiancé j.robson have just become engaged and we are celebrating in style! We absolutely can not wait to come to metropark hotel. The pictures look amazing and the location looks ideal for a short break in this bustling city. We are mostly looking forward to the rooftop pool and views of the skyline. The hotel looks very clean and welcoming which is all we can ask for. We hope the concierge can help us with the most important and breathtaking sights to see whilst we are there and it seems the train service makes getting around very easy. We will write another review once we have been but I can not hold back my excitement to go to metropark hotel in November 2014!!!!!!!!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank J_w_robson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, 29 August 2014
Dear J_w_robson

Thank you so much for your continuous support! It is amazing to know you will stay with us again in November. As we would like to extend our warmest hospitality, please kindly send us an email with the information such as registrant name, staying period etc via pr.hkcb@metroparkhotels.com.

We look forward to welcoming you and your partner back in November 2014.

With best regards
Anne
Public Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

Great location, short walk to the Tin Hau MTR station. Free wifi in the rooms. There was a family room listed on their website for only a few dollars more. The family room has an extra bed, and a sitting area. Our family room was on a high floor with a view of the Hong Kong Harbor.

There are a few convenience stores on the same block if you need to stock up with drinks/snacks for your room. Also, there are numerous good restaurants within a few blocks of the hotel. This hotel is a perfect base to visit the city. I would definitely stay there again.

Stayed January 2014, travelled with family
Helpful?
2 Thank csalonga89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

I chose this hotel for its location, close to the MTR station as well as the good value it offered. I arrive late Saturday night on the Airport Express and then on the Island line train to Tin Hau - the closest station to the hotel - don't get off at Causeway Bay! You can get the free MTR shuttle from the Airport Express station to the hotel but I didn't fancy waiting for it even though it does have a frequent service. The hotel is about 200 yards from the MTR station - take exit A across King's Road turn right then take the second left on to Tung Lo Wan Road at the hotel is on the left hand side. They gave me a suite with a partial Harbour View on the 27th Floor which was outstanding. Hong Kong hotel rooms can be on the small side for Westerners but if you go for the suite you will have plenty of space and top class facilities including bath/shower with separate additional toilet. Free in room wifi - high speed as you would expect in Hong Kong. Make sure you include breakfast as the buffet was of high quality, variety and again great value. The rooftop pool and gym may be small but the views of Hong Kong and Kowloon are spectacular. The hotel also operates its own shuttle bus services exclusively for guests. Would highly recommend this property. Go for the high floor and chose a suite if you can. And if you fancy a tram ride, they run at the end of Tung Lo Wan Road at Kings Road.

Room Tip: Go for a high floor for stunning views and chose a suite.
See more room tips
  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JohnMacCalman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metropark Hotel Causeway Bay Hong Kong

Property: Metropark Hotel Causeway Bay Hong Kong
Address: No.148 Tung Lo Wan Road, Causeway Bay, Hong Kong 852, China
Phone Number:
Region: China > Hong Kong > Tin Hau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in Hong Kong
#43 Romantic Hotel in Hong Kong
#54 Luxury Hotel in Hong Kong
#61 Business Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Metropark Hotel Causeway Bay Hong Kong 4*
Number of rooms: 266
Official Description (provided by the hotel):
Metropark Hotel Causeway Bay Hong Kong, a business and leisure hotel with unrivalled harbour view, full range of facilities & services and convenient location, just 2 minutes walk to Tin Hau station and 10 minutes to Hong Kong Convention and Exhibition Centre by Hotel Free Shuttle, welcoming you to experience a contemporary retreat featuring comfort guestrooms and relaxing ambience. Innovative dining concept and well-equipped facilities are complemented by great service and stunning views of Hong Kong's harbour. All round facilities include Free Wi-Fi & Broadband Internet Access, Rooftop Outdoor Swimming Pool (close in Jan & Feb), Health Club, Sauna, Jacuzzi, Business Centre, Restaurant & Pub and more... ... more   less 
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Also Known As:
Metropark Hotel Hong Kong
Metropark Hong Kong
Metropark Hotel Causeway Bay Hong Kong

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