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Park Hotel Hong Kong
Ranked #75 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed 20 October 2013

We stayed at the park for 5 nights and from the exterior and and reception the Hotel looks good.
Reception was friendly and Helpful as was concierge.
We got in late unpacked and showered and thought we would get room service - how wrong room service finished at 11.00pm.
The beds are so hard - but this seems to be the norm for Asian hotels.
Room was nice and our room was right on the road and we could not hear any road noise.
Breakfast was good lot of range from Asian, Indian and western foods.
Tony in the Marigold Bar was fantastic and was so helpful with anything you wanted and a wealth of knowledge.
We eat in the restaurant for the Buffet lunch and it was worth the money and food was great.
No free internet
More then likely not stay there again

  • Stayed: October 2013, travelled as a couple
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3  Thank Bluey_old_boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 24 October 2013

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of stay during your recent visit to Hong Kong and for taking the time to share your experience on Tripadvisor. We sincerely thank you for your commendation on our overall environment, staff service and buffet during breakfast and lunch sessions. We will be sure to share your kind comments with our teams, especially Tony of our Food and Beverage Department.

We have noted your valuable feedback on the room service, mattress firmness and internet services. We regret that our room service is available only from 6:30am to 11:00pm daily and the bed in your room did not meet your expectation. We sincerely apologize for your disappointment and the inconvenience caused. In fact, we have two types of mattresses with different firmness to suit our guest preference and needs. Guests are welcomed to contact our staff for any assistance and our staff will be at your service at all times.

Currently, we offer free internet services to guests who book rooms via our website and we highly recommend you and fellow travelers to book directly through our website to enjoy complimentary wifi service as well as the best rate guaranteed. Please rest assured that we will make every effort to seek continuous improvements in serving our customers satisfactorily.

We take all guest comments very seriously and once again, we apologize for the inconvenience you had on your last stay. We look forward to having another privilege of welcoming you back at Park Hotel Hong Kong in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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780 - 786 of 1,668 reviews

Reviewed 19 October 2013 via mobile

We stayed at the Park hotel for 3nights at the end of a Wendy wu tour of china and this hotel was by far the best we stayed in.

When we arrived we were advised if we wanted a double room we would have to have a smoking room, which as non-smokers was very disappointing. After complaining we were told if we came back in a couple of hours they would have a non-smoking double, this was a nice if tiny room, but the wait messed up our itinerary.

The breakfast, compared to our mainland china hotels, was great. Good variety.

Location wasn't bad, overall a good stay.

Stayed: October 2013, travelled as a couple
1  Thank S-Rtraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 26 October 2013

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. I am delighted that you enjoyed your stay, especially our hotel’s location and breakfast. However, we are very disappointed to read your comments and would like to extend our sincere apologies to your disappointment and for the inconvenience caused.

We have noted your valuable feedback on room arrangement. We truly understand and share the feeling of a non-smoker staying in a smoking room. In general, we will arrange rooms to guests by making reference to the special requests they made when reserving a room. However, the actual assignment of rooms is subject to room availability. Under the circumstance that all suitable rooms are occupied upon guest arrival, our front desk staff will immediately ask the Housekeeping team to make up any suitable room at the soonest. However, this procedure may take some time. We apologize for the inconvenience caused and appreciate your kind understanding on this. We assure you that we certainly make the best arrangement for our guests whenever possible.

We take all guest comments very seriously and once again, we sincerely apologize for the inconvenience you had on your last stay. We certainly look forward to having another privilege of welcoming you back again in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2013

Hong Kong was a stop-over on our return to Australia from Europe. Arriving late after a long flight the Park was just what was needed.
The room was spacious and spotless with very comfortable beds. The staff were all friendly and helpful. Room service prompt and the food good.
The hotel is in a great location with interesting little shops and places to eat close by.
I can highly recommend it.

  • Stayed: October 2013, travelled with friends
    • Value
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Thank Lazylily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 22 October 2013

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We sincerely thank you for your commendation on our location, guest room environment, staff service, room service and the food. We will be sure to share your kind comments with our teams.

Once again, thank you for your feedback and we look forward to welcoming you back with another wonderful stay at Park Hotel Hong Kong soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2013

A typical city centre hotel catering mainly to short stay tourists. The lack of free wi-fi was disappointing and suprising. The rooms were clean , comfortable and welll equipped. The walls are not the most soundproof! Breakfast choices were plentiful but generally not of a particulary high standard and even in the warmers, luke warm. The best choice was to go for freshly cooked eggs and/ or noodle dishes. They were really good. Good location if you want to stay in Kowloon area - very convenient for the Metro.

  • Stayed: October 2013, travelled as a couple
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    • Cleanliness
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2  Thank jmg52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 24 October 2013

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of stay during your recent visit to Hong Kong and for taking the time to share your experience on Tripadvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, room cleanliness and breakfast choices, we are happy to receive such recognition. However, we are very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your valuable feedback on the wifi services, soundproofing walls and breakfast food temperature. We always strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Currently, we offer free internet services to guests who book rooms via our website and we highly recommend you and fellow travelers to book directly through our website to enjoy complimentary wifi service as well as the best rate guaranteed. We have also shared your feedback with our Food and Beverage Manager and please rest assured that we will make every effort to seek continuous improvement in upgrading our products and services to provide our guests with a comfortable and enjoyable stay.

We take all guest comments very seriously and once again, we apologize for the inconvenience you had on your last stay. We look forward to having another privilege of welcoming you back again in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

Stayed 3 nights at the hotel. Very convenient location to access MRT, shopping and food.

Room: The room is clean and spacious.
Service: Staff can communicate in English and Mandarin well. Concierge is really helpful and will go the extra mile.
Nearby: Great shopping, food is easily available from early morning to midnight.
Location: If going to HK island via taxi will get caught in bad jam, at least 45 mins and hard to get a taxi to bring you over to the side.

Recommended for Vacation.

  • Stayed: September 2013, travelled on business
    • Value
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Thank LalaL24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 22 October 2013

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, guest room and overall service and we are happy to receive such recognition. At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests.

Once again, thank you for your feedback and we look forward to welcoming you back soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

The hotel is located in the heart of TsimShatShui and is very well connected. The rooms are small but clean and average. The breakfast was very boring and repetitive. You can stay here if visiting Hongkong as it is a good hotel and has a lot of shopping and eating places around to suit all tastes...

Room Tip: Good location
  • Stayed: November 2012, travelled with friends
    • Value
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1  Thank deeplydoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 18 October 2013

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of stay during your recent visit to Hong Kong and for taking the time to share your feedback on Tripadvisor. It is a pleasure to learn of your satisfaction with the hotel’s location and cleanliness and we are happy to receive such recognition. However, we are very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your valuable feedback on the breakfast food variety. Park café offers a huge selection of food choices in daily buffet and we periodically change the buffet menu items to satisfy every appetite. We will keep on diversifying the food varieties to suit different guests’ tastes and eating habits. Please rest assured that we will make every effort to seek continuous improvements in serving our customers satisfactorily.

Once again, thank you for your feedback and we look forward to welcoming you again soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

Stayed here for a business trip for 3 nights. Excellent location with a huge market around it. Walking distance to the bay. The metro station is a small walk of about 5 min with shops on the way. The neighbourhood is active all night as the market around it closes by 12-1AM. The rooms are good size with all usual amenities. wifi in the room is good. Breakfast had great spread. Staff is very courteous and helpful.

A juice shop, money exchange is just in front of the hotel. KFC, Mc Donalds and many other restaurants are all in the market around.

Definitely recommended.

  • Stayed: August 2013, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank travelogger_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded 15 October 2013

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience on TripAdvisor. Thank you for your commendation for our location, overall service, breakfast, room size and amenities, which is testament to our dedication to service excellence. At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests.

Once again, thank you for your time and we look forward to welcoming you back with another wonderful stay at Park Hotel Hong Kong soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hotel Hong Kong

Address: No.61-65 Chatham Road South, Tsimshatsui, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#65 Business Hotel in Hong Kong
#68 Luxury Hotel in Hong Kong
#82 Family Hotel in Hong Kong
#84 Romantic Hotel in Hong Kong
Price Range: £96 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Hong Kong 4*
Number of rooms: 347
Official Description (provided by the hotel):
Feel the pulse of the city from the Park Hotel Hong Kong, strategically located in the heart of Kowloon's entertainment and business district of Tsim Sha Tsui. At the forefront of Tsim Sha Tsui's buzzing nightlife, you will be spoilt for choice with an extensive array of eateries and dining establishments. The Star Ferry, Kowloon Station for the Airport Express Trains and subway station are a five to ten minutes' walk away, giving you easy access to the rest of this vibrant city. Complimentary WiFi access and handy smartphone service is offered with unlimited free local and international calls to 15 countries include Australia, China, France, India, Italy, Japan, Germany, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, UK and USA as well as free WiFi hotspot sharing. ... more   less 
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Also Known As:
Park Hotel Hong Kong

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