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“Good location for shopping and dining :-)”

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The Royal Pacific Hotel & Towers
Ranked #88 of 717 Hotels in Hong Kong
Certificate of Excellence
Dagupan, Philippines
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good location for shopping and dining :-)”
Reviewed 22 March 2014

stayed in this hotel for 2 nights with my whole family. So far, it's the best hotel in hongkong that i've been to. Though, the rooms are small, but what do you expect? it's HK! the location is perfect for shopping, but the high end type. when you go down there's already a shopping mall. and mc donald's is also one floor away. Harbour City is just next door, and Taiwan Beef Noodle is just across the street. If you like to shop at H&M, it's just a few minutes walk. If you want Prada, Chanel and Alexander McQueen, it's all there. If you are fond of walking, you can go to Nathan road by foot for cheaper shopping like Giordano, Bossini, Adidas and Esprit. Victoria Harbor is also just around the corner. Will be back again soon!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mags_loves_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (246)
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English first
Singapore, Singapore
1 review
Reviewed 20 March 2014

I stayed at Hotel Royal Pacific on early Mar’14. I am happy with the stay at the hotel but was fairly disappointed when i left hotel.

Reason is because the taxi i took from Hotel to HK I/Airport has cheated me on the total amount. Normal price is ~ HKD240 but he charged me ~HKD290 instead. I believed the taxi driver might be co-operating with the Lobby services in order to get the added cost. Why am I saying this ..
1= There was another hotel guest before me but the bellbag called another taxi (Arriving from the street) instead of using this taxi, which was park/waiting outside the hotel entrance. When it comes to my turn, the bellboy flagged this taxi instead of requesting another taxi like the other guests.
2= During my ride, conversation between the taxi driver to another driver stated someone at the lobby is watching around and alerted them to be cautious.

Due this discrepancy, I am unable to claim my travelling cost as questions were raised if I have tampered with the receipt.

I have lodged a report with the HK Transport Complaint Unit and they have confirmed the driver has committed a traffic offence

I strongly request the mgmt. to look into this issue seriously to avoid other guests to be cheated in the similar manner.

Room Tip: Rooms are pretty standard, facing the office block when the windows are open.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeJazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this review, 26 March 2014
Dear DeJazz,
Thank you for staying with The Royal Pacific Hotel & Towers on your recent visit and taking the time to post your review about your stay.
We are sorry to hear about the incident happened upon your departure and we would love to be able to discuss with you via phone or email. Please contact our Director of Rooms Ms. Vivian Ku via vivianku@royalpacific.com.hk.
We very much look forward to hearing from you again.

Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 March 2014

Location : from HK airport, take the airport express to Kowloon station. Then take the free shuttle K2 (12 mins interval) which brings you right up to the hotel. Fuss free & super convenient!
When you want to hit Nathan Road and Granville Road, the hotel lobby connects directly with the bridge to Kowloon Park - after a short & pleasant walk through the park, you can also be at the entrance to the Tsim Tsa Tsui MTR.
Alternatively, the hotel is connected to Harbour City & Ocean Terminal shopping mall for yr shopping fix!
There is also a nice Dim Sum restaurant right next to the hotel in the shopping centre (a lot of locals seem to frequent the place so must be good!).
Room : highly recommend spending a bit more for the Pacific Grand rooms which are located at the Tower block - you get a bigger room and a humongous bathroom with double basins! Rooms are clean and comfortable.
Take note that the check-in for the tower block is at a different location as compared with the reception for block with the standard rooms - so don't waste time queuing in the wrong place! (which we did when we first got there)
Not necessary to pay for the hotel breakfast option which seemed quite expensive. There are so many great food choices around!
Considering what hotel prices are like in Tsim Tsa Tsui, think this offers superb value for money - a decent size room and superb location plus you get Victoria harbour on one side and Kowloon Park on the opposite side! What else do you want?

Room Tip: The rooms facing the harbour are more expensive. But if you are going to be out shopping most of th...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Urban_Travellers_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this review, 17 March 2014
Dear Urban_Travellers_11,
Thank you for staying with The Royal Pacific Hotel & Towers on your recent visit and taking the time to post this positive review about your stay on TripAdvisor.com. It is a very detailed review indeed which is surely very helpful to all future travellers to Hong Kong looking for hotels that is in a good location for both shopping and business. You might also want to know that we've shared your review on our Facebook fan page so other travellers might benefit from reading it.
We look forward to having the pleasure of welcoming you back in the near future.
Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kathmandu, Nepal
Level 5 Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 13 March 2014

We stayed three nights at the Royal Pacific Hotel on Canton Road on the Kowloon side of Hong Kong. This is a great location, close to the museums and waterfront where the laser show is performed nightly. Behind the hotel was Kowloon park with their pretty pink flamingos. The park is an excellent oasis to escape the hustle and bustle of Hong Kong.

On arrival, we actually walked with our baggage from the cruise terminal at Ocean Terminal to the hotel; about a 20 minute walk. At check-in they were very accommodating getting me a nonsmoking room. We were put on the Premium Plus Floor. The room was very clean with a slightly hard but comfortable bed. Two bottles of water were provided every day along with a tea kettle and instant coffee and tea. The location was excellent, close to a metro station ( MTRA Austin) and within walking distance of the waterfront.

The staff was very friendly and accommodating. They got me an extra pillow when I requested it. They were helpful in giving directions and I felt very safe in this hotel.

On checkout, a free airport shuttle bus picked us up right outside the hotel. the bus took us to the Kowloon MTR metro in about 10 minutes. At the Kowloon MTR metro station we were able to get our boarding pass and check in our luggage. Then we boarded a very fast express train that just made one other stop before the airport. Getting to the airport was a breeze and we actually arrived very early.

Room Tip: If smoke bothers you ask for a non smoking room. We were on the 10 th floor overy a busy roadway and...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nursespark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this review, 17 March 2014
Dear nursespark,

Thank you for staying with The Royal Pacific Hotel & Towers on your recent visit and taking the time to share your feedback about your stay on TripAdvisor.com. We appreciate your kind words about our service and I have shared this encouraging comments with the team.

We look forward to having the pleasure of welcoming you back in the near future.

Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia
Level 4 Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 March 2014

I have been to this hotel in the past, this time check was a breeze no long waiting and reception didn't seem to have the queues we experienced in the past. In this instance due to maintenance works we were put into the Hotel Premium Plus room for 2 nights. I personally found this old and small and if travelling solo on business then it may be just fine, but as a couple I would splash out and go to the Towers. Don't get me wrong it wasn't dirty or anything just cramped and seemed geared up for a single traveller (one bath robe etc). After 2 days we were moved to the Pacific Grand room in the Towers, much more spacious (as you can see by their in house website photos) and well worth any extra. We didn't have a view but to be honest was not a factor. The room was cleaned well daily and restocked, there was tea / Coffee making facility. The ferry terminal is below this hotel as is a smaller shopping centre, although not much of a food court in below (there was on our last visit). About 5 minute walk down the road is the entrance to the MTR or alternatively the opposite direction is the ferry to HK island. As far a central location and quiet rooms I think this is definitely worth you looking at.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stormfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this review, 26 March 2014
Dear Stormfly,
Thank you for staying with The Royal Pacific Hotel & Towers on your recent visit and taking the time to share such a detailed review with us and the TripAdvisor community.
As you also mentioned, rooms on our two different Wings (Hotel Wing and Towers Wing) indeed are equipped with different facilities, which suit the needs for different types of travellers, e.g. a fully-stocked mini bar and large working desk for business travellers. For family travellers, we also have family rooms and family suites which can cater up to 5 persons. You can visit our website for further information.
May we look forward to having the pleasure of welcoming you back in the near future.
Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 March 2014 via mobile

Rooms were clean but perhaps a little dated, however the hotel was centrally located, close to mall, ferry and Kowloon station. Just 40HKD to station in a cab. Breakfast was good with a wide selection. The reception team were both polite and efficient .

Stayed March 2014, travelled on business
Helpful?
Thank Glider180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this review, 17 March 2014
Dear Glider180,
Thank you for staying with The Royal Pacific Hotel & Towers on your recent visit and taking the time to post your review onTripAdvisor.com. We are happy to learn that you enjoyed your stay with us and we would continue with our endeavour in improving our services and facilities.
We look forward to having the pleasure of welcoming you back in the near future.
Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 9 March 2014

V small grubby rooms. Located next to the ferry port for Macau. Breakfast was a scrum, yet the hotel staff v friendly. Needs a makeover. Appreciate the HK space issue. Perfect for resting a head for one night but seriously depressing. Better to pay a bit more and go to Marco Polo..

Stayed March 2014, travelled on business
Helpful?
Thank Mumswallet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Pacific Hotel & Towers

Property: The Royal Pacific Hotel & Towers
Address: China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#44 Business Hotel in Hong Kong
#74 Romantic Hotel in Hong Kong
#77 Luxury Hotel in Hong Kong
#88 Family Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Royal Pacific Hotel & Towers 4*
Number of rooms: 673
Official Description (provided by the hotel):
Located in Canton Road in the heart of Tsim Sha Tsui,our hotel borders one of Hong Kong’s most vibrant retail and dining precincts. From this prime Kowloon location, our guests can enjoy postcard-worthy views of Victoria Harbour and explore the best the city has to offer. Within walking distance to the Tsim Sha Tsui MTR subway and Star Ferry, The Royal Pacific Hotel & Towers is the only Hong Kong hotel with direct access to the China-Macau Ferry. Access to the HK International Airport is also easy and fast within one hour. ... more   less 
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Also Known As:
The Royal Pacific Hotel And Towers
Royal Pacific Hotel Hong Kong
The Royal Pacific Hotel & Towers Hong Kong

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