We stayed at The Charterhouse in March this year. Originally we were booked in for the Junior suite which reeked of cigarette smoke. This was not acceptable for a family of 4, including a baby. The staff were very helpful in changing our suite to a signature suite on a non-smoking floor. This room was quite a good choice for us, we had a cot for the baby and my 4 year old son was able to sleep on the couch. We stayed for over a week and while the room was on the small side, we were still quite comfortable. The only complaint that I have regarding the room is the lack of ventilation as the bathroom doesn't have any windows or ventilators.
The only other negative complaint that I have is the lack of friendliness from the staff particularly in the breakfast room. The was however, one staff member who went out of his way to be helpful and went above and beyond his call of duty, that was Mr. Oliver Yau. He was also one of the few who wasn't afraid to converse in English to us as so many others were. Also, the cleaning staff were lovely. Overall a good stay!
- Official Description (provided by the hotel):
- The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. In order to provide a healthy and smoke-free environment for global travelers, The Charterhouse Causeway Bay has been completely a smoke-free hotel to ensure our guests a pleasant stay. ... more less
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- Also Known As:
- Charterhouse Hotel Hong Kong
- The Charterhouse Causeway Bay Hotel Hong Kong