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“Okay for Overnight Stop in HK”

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Stanford Hotel Hong Kong
Ranked #93 of 725 Hotels in Hong Kong
Certificate of Excellence
Reviewed 20 April 2014

Stanford Hotel, 118 Soy St, Mongkok, Kowloon, Hong Kong
Relatively easy to find from Mongkok Metro station with an easy 10 min walk into the backstreets. Excellent downtown Mongkok location, very close to the Ladies Market and a large range of restaurants and shops. Impressive front entrance and lobby area, which was unfortunately let down by a very officious clerk who made it clear that 3rd party bookings would be treated as second class customers. Made the point that www.otel.com bookings we're not entitled to WiFi services and "if you had booked through the hotel, ....". Just what you need after a long day's travel. WiFi available at HK$20 (US$2.70) per hour, with 1 hour free use in the breakfast restaurant. I thought I was getting WiFi with my booking, but accept that it may not have been included. The rooms are typical of HongKong; overpriced postage-stamp sized rooms with only just enough room to walk around the beds. Rooms were very quiet with good block-out curtains, so a good night's sleep is possible, as long as you like very hard beds. Very, very hard beds. Air-conditioning worked well, English news TV channels, including one movie, no mini-bar, but in-room safe. The coupon breakfast was very good, with a small, but adequate range of western foods and a couple Asian items. Very clean, light and welcoming breakfast area.
Overall, the hotel is okay, and would only stay here again if it had an excellent deal, including WiFi, which is a show stopper for any bookings.

Stayed: April 2014, travelled on business
1  Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 28 April 2014

Thank you for your recent visit to our hotel. We were bitterly upset to learn of the dissatisfaction that you had pinpointed in the charged wifi service, we are sorry to say that free wifi access was not included under your booking. Yet, you are most welcome to book through our hotel website with free wifi access benefit upon your next stay at our hotel.

For the inconvenience which may cause you, please kindly accept our sincere apologies. We are looking forward to your next visit soon.

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311 - 317 of 673 reviews

Reviewed 22 March 2014 via mobile

This hotel is nicely located near the fascinating woman's market. On weekends the streets are blocked off for street performers. Hong Kong is a fascinating city and this hotel is nicely located to access the bus and subway system. Breakfast is not included and this is a good thing. The street food tastes much better.

  • Stayed: February 2014
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1  Thank Charles E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 28 March 2014

It was great to hear your valuable comments that enhance us to better serve our guests.

Thank you for having you with us and we look forward to be of your service again soon.

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Reviewed 15 March 2014

The location of the hotel is great, just a step from the ladies market and in the heart of Kowloon. Its only a 5 minute walk to the Mongkok MTR station. The hotel itself is a little bit tired and the rooms lack some very basic requirements, such as only having a bedside table on one side of the bed. The room size is fine, there was plenty of room for 2 people. Be aware that while the hotel has no smoking floors, the ones near the smoking floors still smell quite bad.

  • Stayed: March 2014, travelled with family
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Thank Fodfather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 20 March 2014

It was indeed our pleasure to have you stayed with us and thank you for your comments delivered.

With our repeated thanks for having your patronage. We look forward to the pleasure of welcoming you back in the not-too-distant future.

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Reviewed 3 March 2014

First trip to hongkong and they make everything so wonderful. The staff were so helpful as we encounter sim card problems on our phone, they did not hesitate a single bit and helped us as much as they could and finally managed to fix it! And that totally made our day! :)

Great location and the rooms are clean! Definitely gonna return to this hotel for my subsequent stay in HK! :) Thank you very much!

  • Stayed: March 2014, travelled with friends
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1  Thank ShunjieFloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 7 March 2014

It is our pleasure to welcome you to our hotel. Really love to hear that you had a wonderful stay here. Our staff are always available to ensure the best service for our guests.

We look forward to serving you on your next trip.

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Reviewed 1 March 2014

I had to trouble them for additional wi-fi keys. The staff wasnt that friendly either. Our room was actually dirty, under the desk and in the bathroom it wasn't cleaned properly (a lot of dust and hairs..)

  • Stayed: June 2013, travelled with friends
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1  Thank ai l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 4 March 2014

It was indeed our pleasure to have you stayed with us and appreciated you let us know the shortcomings as highlighted in which we have already taken steps to address to these issues for betterment. Let’s assured that every effort will be made to upkeep our service standards.

Thank you once again for choosing our Hotel during your visit in Hong Kong.

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Reviewed 21 February 2014

Hotel location is great for shopping. Its a the end of the street and you walk through the busy 'ladies market' , all the shops along the streets to get to the train station. Once you reach the hotel its away from the noise and bustle of activity.

Room is clean but small. This is the standard size for all hotels in Hong Kong. The bus stop for airport bus is also within walking distance. I find it more convenient to take the airport bus as i do not have to carry my heavy luggage up and down the stairs of the train station. The staff is helpful and explain where is the train station and bus station.

Wifi is good.

Overall , a pleasant stay.

  • Stayed: July 2013, travelled with family
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3  Thank justj246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 24 February 2014

It’s good to learn that you had a good time with us during your stay. Our staff are always available to ensure the best service for our guests.

Thank you for choosing our hotel during your visit in HK.

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Reviewed 16 February 2014

Stayed here in February for 2 nights, upon arrival (arround 5pm) we were told that our room wasnt ready which is not something you want to hear after 18+hrs flight. After half an hour we settled in our room which are OK, but nothing more. There are no closets so if you need to unpack - tuff ;)
Rooms are clean and bathrooms are also OK.
Breakfast on the other hand is very poor, some selection of soussages (they dont look appealing) and some jam... They couldve done a better job regarding breakfast.

All in all, good value for the money with great location in the center and near the metro station (Mong Kok).

Stayed: February 2014, travelled as a couple
Thank GlobeTrotter_x80x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponseStanford, General Manager at Stanford Hotel Hong Kong, responded to this reviewResponded 24 February 2014

Thank you for choosing our hotel for your trip and your valuable comments that help to make improvement in the accommodation for our guests.

We appreciated for having you with us and we look forward to be of your service again soon.

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Additional Information about Stanford Hotel Hong Kong

Address: No.118 Soy Street, Mongkok, Kowloon, Hong Kong, China
Region: China > Hong Kong > Mong Kok
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service
Hotel Style:
#16 Best Value Hotel in Hong Kong
Price Range: £64 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Stanford Hotel Hong Kong 3.5*
Number of rooms: 194
Official Description (provided by the hotel):
Stanford Hotel Hong Kong offers comfort and convenience with our traditional gracious hospitality. Situated beside Ladies' Market, located in Kowloon in one of the most colourful and vibrant areas of this lively, cosmopolitan city. Stanford Hotel Hong Kong is well served by public transport. It is just a few minutes' walk to the MTR Station as well as the Mong Kok East MTR Station, which connects to Mainland China. The Hotel offers complimentary scheduled shuttle bus service to Hung Hom MTR Station, Airport Express Kowloon Station, China Hong Kong City Ferry Terminal and Stanford Hillview Hotel. Our 194 guestrooms are decorated stylishly, with a view overlooking the most popular Mong Kok area and its night light. Our business centre is located on lobby level, provides instant connection to every business associates and its partners. Offering 24-hour reception, staff can also assist with childcare and business needs for guests' convenience. ... more   less 
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Also Known As:
Stanford Motel Hong Kong
Stanford Hong Kong
Stanford Hotel Hong Kong

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