Aptly named L’Elan, this hotel is a triumph of style over substance. The reception was on the 35th floor and all the rooms were below. Apple computers abounded at the check-in desks and the arrival process was cold but quick.
However, for all the technology the hotel, booked direct, had provided the most meagre of confirmations with virtually no information other than my name and date of arrival. Sure enough, when we came to check-out it was incredibly unclear what the correct total cost should be as they provided no breakdown on the confirmation and the rate was different each night. Eventually sorted but tiresome.
On arrival, Chinamen in jet black suits silently spoke into their shirt cuffs.
In the room, there was a gleaming ipad on a bedside table. It served no actual useful purpose but it looked good. The servicing of the room was sloppy with items not replaced. It is a 5 minute walk to the MTR but door to door from the hotel Central via MTR took an hour so each one will judge whether that's far or not.
Concierge barely spoke English and could only provide the most basic info. The shuttle bus: picked it up at Sainsbury Road at 22.30 and it took 5 minutes to get to Kowloon Station where we had to wait a full 15 minutes where no one got on or off but had to wait because of the timetable. No effort to amend the timetable to cater for less traffic in the late evening. Sloppy again. Rooms were fine, good bathrooms, nice shower. Free internet in rooms.
- Official Description (provided by the hotel):
- L'hotel elan, the latest development of the L'hotel Group under the Chinachem Group, is now opened. Located in the vibrant new business hub of Kwun Tong, the Hotel offers 254 superbly appointed guestrooms and suites, a gym and an outdoor pool, a contemporary casual dining restaurant offering international cuisine, and banquet facilities. It is a design-led boutique-inspired hotel with an array of seamless e-tech services, from unparalleled eCheck-in, eKiosk information services, to user friendly eMenus. The hotel is also enriched by an exciting collection of contemporary art for a private gallery atmosphere amid the welcoming spirit of modern Asian hospitality. ... more less
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- Also Known As:
- L'Hotel Elan Hong Kong