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“Great location” 4 of 5 bubbles
Review of Ibis Hong Kong Central & Sheung Wan Hotel

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Ibis Hong Kong Central & Sheung Wan Hotel
Ranked #87 of 712 Hotels in Hong Kong
Western Australia
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Great location”
4 of 5 bubbles Reviewed 14 June 2014

Very clean and accessible. Staff friendly. Good value for money. Bed was a bit hard - but common for HK. Rooms a reasonable size - not huge but sufficient and small fridge and all essentials. Little confusion on entering as reception is on 5th floor. Would stay again.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank KJU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, 18 June 2014
Dear KJU,

Thank you for adding this comprehensive review about your last stay at ibis Hong Kong Central & Sheung Wan Hotel.

Our bed is having Simmons mattress and 7cm feather topper which to serve our guests with cozy sleep. If you were feeing its too hard for you, you may call our housekeeper for placing an extra topper on top of the bed next time so as to make it softer and we would be delighted to do so upon receiving your call.

Also, you may find that there is a signage on the ground floor which direct the guest to the reception on 5/F.

We do make our every attempt to provide the highest level of service with care and efficiency and definitely look forward to serving you again soon!

Best Regards,
Simone Hansen (Ms.)
General Manager
ibis Hong Kong Central and Sheung Wan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,933 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (399)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Bangkok, Thailand
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

This hotel is quite new so everything still nice and are in good condition. It's location might a bit far from Hong Kong shopping center but it has everything ie convenience store, dining places, etc. public transportations are convenience. 10-15 walk to MTR, 500 m to Macau Ferry Terminal, tram stop in front of hotel. Staffs are friendly and helpful.

Room Tip: Request for higher floor you might get view of Victoria Bay
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Itdhiporn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, 16 June 2014
Dear Itdhiporn R,

We are very pleased to hear that you had an enjoyable experience during your stay.

Besides our great location that can easily access to anywhere, there are also lots of eateries nearby. I would recommend SOHO and Hollywood Road for the modern restaurants and nice food which are just few mins away from hotel.

We do make our every attempt to provide the highest level of service with care and efficiency and definitely look forward to serving you again soon!

Best Regards,
Simone Hansen (Ms.)
General Manager
ibis Hong Kong Central and Sheung Wan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

The Ibis was centrally located in the main area and a lot of eateries around. It is also walkable from LKF which is the hip nightlife area of Hong Kong. Good clean rooms and helpful staff. Walkable to the MRT and also opposite to the ferry terminal for Macau and Shenzen.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PAP1902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, 13 June 2014
Dear PAP1902,

We are very pleased to have you stayed with us!

I would recommend you to try the modern and stylish restaurants at Hollywood Road in just 15 mins walk from our hotel. You can find lots of signature cuisine there.

We would be honored to be at your service on your next visit to Hong Kong!

Best Regards,
Simone Hansen (Ms.)
General Manager
ibis Hong Kong Central and Sheung Wan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

It was my 3rd trip to Hong Kong but the one where I have my best experience. Ibis Hotel a @ Sheung Wan and Central made a difference to my highly positive experience. I will choose this place again on my next trip to this part of Hong Kong.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Sia_Chong_Hock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, 11 June 2014
Dear Sia,

Thank you for your comments and I am happy that you have a great stay with us.

We do make our every attempt to deliver the highest possible level of service with care and efficiency.

I sincerely welcome you to pay us a visit again for a pleasant stay next time.

Best Regards,
Simone Hansen (Ms.)
General Manager
ibis Hong Kong Central and Sheung Wan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 8 June 2014 via mobile

I came up at 13.30..i have booked and paid in full for a non smoking room on March..when i arrived they said the non smoking room is still not available until 3pm. In my booking receipt they said check in starts from 2 pm, how come they dont have it ready until 3 pm? I really dissapointed as i made the request months in advance, and i informed my arrival time is at 2pm. They asked me to upgrade the room to harbour view, because it is ready by 2pm. Hellllooowww, should you make my room ready first??? The receptionist lady name is mon and instead of saying sorry, all she said was defensing her mistake and just gave me the handicap room. Hoe embarrasing, i never find any ibis elsewhere have this kind of service.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank salza86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review, 13 June 2014
Dear salza86,

I am sorry for your bad experience and I would like to extent my sincere apology to you.

Please be understood that the all the special requirement will be on request basis and we are not able to guarantee the request before check-in. Yet, we will try our best to accommodate every extra request for room type like bedding, non-smoking, floor level etc. from the guests upon availability.

I will pass your comment regarding to the service standard of our staff to the Front Desk Manager for looking into the case and improving our guest service in the future.

We do make our every attempt to provide the highest level of service with care and efficiency and definitely look forward to serving you again soon!

Best Regards,
Simone Hansen (Ms.)
General Manager
ibis Hong Kong Central and Sheung Wan Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

Good quality hotel, great room, fine beds, well located. Just 400 meter walk from Sheung Wan MTR station.

Very well connected to all the major tourist attractions and just a stop from Central station. Saves a lot of time and money on local travel.

From "C" exit of the Sheung Wan station, while walking to Ibis hotel, you will find a nice India restaurant, Basmati to your left, just 50 meters after you enter the foot path after "C" exit of the MTR station. Basmati food is awesome and the staff are very courteous.though, little expensive on cost front, food quantity and taste is super and you will never miss home, when it comes to food.

Room Tip: Book online, but ensure you check for breakfast inclusion in the itinerary. i booked with breakfast...
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank myselfHyderabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Hong Kong Central & Sheung Wan Hotel

Property: Ibis Hong Kong Central & Sheung Wan Hotel
Address: No. 28 Des Voeux Road West, Sheung Wan, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Sheung Wan
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#19 Best Value Hotel in Hong Kong
#65 Family Hotel in Hong Kong
#69 Romantic Hotel in Hong Kong
#75 Business Hotel in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Hong Kong Central & Sheung Wan Hotel 3*
Number of rooms: 550
Official Description (provided by the hotel):
IBIS HONG KONG CENTRAL & SHEUNG WAN HOTEL, a catchy icon strategically located in the bustling Sheung Wan, within minutes away from Sheung Wan MTR station, Macau Ferry Terminal, airport bus station and in the vicinity of Hong Kong Central's business and shopping hub including Airport Express, boasts the first ibis flagship hotel in Greater China to showcase a brand new vibrant style, bringing in comfort, well-being and service. The 550 modern, boldly simplistic guestrooms are furnished with complimentary Wi-Fi Internet access and bespoke interiors on 3-metre high ceiling, large bay windows, premium timber flooring and comfy bedding coupled with stunning harbor views in some rooms on higher floors that born to feast your eyes. ... more   less 
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Also Known As:
Ibis Hong Kong Central & Sheung Wan Hotel

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