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“Disappointing stay, but you get what you pay for!” 3 of 5 bubbles
Review of BEST WESTERN Hotel Harbour View

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BEST WESTERN Hotel Harbour View
Ranked #388 of 712 Hotels in Hong Kong
Haywards Heath, W.Sussex, England
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Disappointing stay, but you get what you pay for!”
3 of 5 bubbles Reviewed 30 July 2012

We just completed a 3 night stay here. The hotel is not in the nicest location in the western district, the surrounding area is rather run down, and is very close to the fish Market, which smells quite badly ( unless you like fish!). There are not really any nice restaurants or shops nearby, but there is a mcdonalds a couple of minutes walk for cheap eats!

On the plus side the transport links are good. A taxi from central takes about 5-10 mins and is only 30 HKD. There are frequent trams also heading up from eastern street ( a 2 minute walk)
towards most places on hong kong island. This is easy to use, just make sure you have plenty of
change as you have to pay in coins on exit. The hotel is also about a 5 minute taxi ride, or tram
journey from Lan Kwai Fong, the main area to go out. However, you may struggle getting a taxi
back as we did, most taxi drivers are looking for bigger fares over to Kowloon and will just drive
off! We had to get some locals to help us find one back.

The hotel itself is very basic, the rooms are really small and compact, but are clean. The aircon is good. The bed is quite hard, but this didn't bother me, I can imagine some people might find it very uncomfortable. The rooms are not sound proofed. The main problem is that you can hear everything in the corridor! Everything. We were woken up everyday by people outside our room and children running up and down at 6 am! Not really what you want on holiday. There are no lounges to sit in if you have to wait for a flight - the coffee shop is more of a restaurant, and prices are very high compared to outside, probably double. The reception is open to the street ( no doors to close) so is not a nice place to sit. The biggest disappointment is that the main reason we booked the hotel was for the rooftop pool. This was not open! They do not have a license for it. We were not told this before we arrived, and no one was that bothered when we complained. I had a peak, the pool looks nice and the views up there are amazing.

Good thing is the free wifi - good speed. Hotel is also clean and new throughout.

Staff are not that well trained yet, and not that helpful if you are a tourist. There is not really any tourist information in the hotel. Housekeeping staff also will try and come in your room even when the do not disturb sign is up. We were tired after our flight and were woken 3 times in one morning from 9 am onwards by staff trying to come in.

Overall it is cheap compared to other hotels in hong kong, but you do get what you pay for! I would probably say this is a good 2 star hotel, but only has 3 stars due to the currently unopen pool!

Room Tip: Ask for a room with a harbour view in a high floor. The other side wouldn't be a good view. Wait...
See more room tips
  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
9 Thank Becaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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806 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Additional Information about BEST WESTERN Hotel Harbour View

Property: BEST WESTERN Hotel Harbour View
Address: 239 Queen's Road West | MTR Sai Ying Pun Station Exit A1, Hong Kong, China
Region: China > Hong Kong
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #388 of 712 Hotels in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — BEST WESTERN Hotel Harbour View 3.5*
Number of rooms: 432
Official Description (provided by the hotel):
The BEST WESTERN Hotel Harbour View is a 38-story high-rise located on Queen's Road West on Hong Kong Island. 432 Guest rooms with most of the rooms facing the famous Victoria Harbour. Rooms adopt a modern chic design with dining facilities and a roof top swimming pool. All rooms are equipped with free WIFI, flat TV, cable TV program, in-room safe, mini refrigerator, replenishment of coffee & tea set, IDD phone and central air conditioning. Hotel is steps away from MTR Sai Ying Pun Station (Exit A1). Tram stop is nearby which makes the connection with the Central and the East more close. ... more   less 
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Also Known As:
BEST WESTERN Hotel Harbour View Hong Kong

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