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“Great view, decent value”

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Best Western Hotel Harbour View Hong Kong
Ranked #403 of 719 Hotels in Hong Kong
Shanghai Region, China
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great view, decent value”
Reviewed 23 June 2014 via mobile

Having stayed in several much lower quality hotels for the same price, I appreciate the view and high professional level of the staff here. The rooms are small but not unusually so for Hong Kong. Plus the location is great, being so close to SOHO!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank aleksyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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854 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 June 2014

Poor in total the place is supose to be 4 star plus the first room had the sink in the bedroom and to open your case you did this on the bed could not open anywhere else the next one as we refused the first the bed was to the wall on one side and you climb into bed the wash basin is 700 mm from the floor and you have to take out the tap to put your hands in and wash to eat well its more like a cafe so poor and dingy if you go on any tour nothing comes to the hotel you have to go to some onther hotel to be collected the whole place is , well lets say this only go there if you have to WE have stayed at many best westerns in the uk and they are ok this one in hongkong is so poor STAY AWAY

Room Tip: Choose another hotel
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NITRAM26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hong Kong hotels

Rochdale, United Kingdom
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 June 2014

Small room but adequate. Reasonable breakfast and dinner was good value. Lifts rather slow particularly when a coach party arrived. Close to tram stops so quite convenient for getting about the city. Lovely views of harbour.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CBNewry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensboro, North Carolina
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 June 2014

There is room for improvement at this hotel like so many hotels. The need for staff training seems to be a missing ingredient. My initial encounter at the front office on the fifth floor gave me the impression as though a group of " novices" were on duty at the time. The check in time was a delayed process. The request for me to make payment immediately even though I gave my credit card (without authorizing and amount first until check out).

I had to change the room that we initially given to me due to an odor coming from the bathroom. I requested to change room when I was told that the hotel was 100 % occupancy at the time. I had only checked in for a few hours. When I requested at least 50% refund to check into another hotel, then suddenly the room became available.

A second look at this hotel would be advisable despite the fact that some of the staff were friendly.

Room Tip: Be sure to see you room first. You can expect the rooms to be smaller than others which was not a pr...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emblemaccess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 May 2014

Stayed here for 4 nights in early May. Location is not super central but close enough to the tram and bus stations to get you anywhere. Free shuttle bus from hotel is good but make sure to reserve. Staff is wonderful, lost my walled on the Airport Shuttle and staff helped out as much as possible to locate it. Luckily the wallet was found and went to HK station to pick it up. Elevators in the morning can be a bit crowded especially when staying on the upper floors. Had a mounatin view room but was in HK not to stay in the hotel. Rooms are not big, but not tiny either. Suitcases fit under the bed. There is no closet but this was not a big problem. Would like to stay here again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank genble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
216 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 29 May 2014

I have to say the hotel rooms were quite small, but I did find everything I needed and I did manage to get a good nights sleep. The Harbour views are spectacular, and the location was great, just a few steps away from our regional office in Pacific Plaza.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 May 2014

I stayed in this one in May 2014. You cannot expect much from Best Western in HK. Really, all their hotels are almost the same there. This one has two pros - ok location in Western district and excellent harbour window views. The rest is arguable. The room is very small even for Hong Kong. But almost all hotels in this district have the same sized rooms. Still, the bathroom is just the size of the bath itself, and the sink is in the room, which is not so good. And of course, you can hear whatever happens in the corridor. Considering the fact that the hotel is full of mainland chinese tourists at all times, this makes the quality of sleep one of the worst. As for the rest - yes, the rooms are old and poorly decorated. Sometimes it takes you up to a quarter an hour to get down using the elevator. No, with all due respect, I cannot really recommend this hotel except if you're of a very very very strict budget.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLSolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Harbour View Hong Kong

Property: Best Western Hotel Harbour View Hong Kong
Address: 239 Queen's Road West | MTR Sai Ying Pun Station Exit A1, Hong Kong, China
Region: China > Hong Kong
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #403 of 719 Hotels in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Best Western Hotel Harbour View Hong Kong 3.5*
Number of rooms: 432
Official Description (provided by the hotel):
The BEST WESTERN Hotel Harbour View is a 38-story high-rise located on Queen's Road West on Hong Kong Island. 432 Guest rooms with most of the rooms facing the famous Victoria Harbour. Rooms adopt a modern chic design with dining facilities and a roof top swimming pool. All rooms are equipped with free WIFI, flat TV, cable TV program, in-room safe, mini refrigerator, replenishment of coffee & tea set, IDD phone and central air conditioning. Hotel is steps away from MTR Sai Ying Pun Station (Exit A1). Tram stop is nearby which makes the connection with the Central and the East more close. ... more   less 
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Also Known As:
Best Western Hotel Harbour View Hong Kong

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