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Auberge Discovery Bay Hong Kong
Ranked #86 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed 24 September 2013

I first visted Auberge in May 2013 shortly after it opened and, as expected, it had its probems. The best way to deal with such matters is to talk to the management who dutifully listened and replied. I returned In September 2013 and WOW..what a difference. This hotel is top notch. The rooms are magificent and the sea view rooms especially so. The sunken bath tubs with watering can showers are magnificent and the rooms are well appointed. The hotel is very airy with high ceilings and the food excellent too. I cannot praise the staff enough. Every detail is attended to with no fuss and I was really made feel welcome.

A 10 minute bus ride take you to the lively part of Discovery Bay and from there the transport system is easy with just a 30 minute fast ferry trip (37 HKD each way) to Central. Personally, I am not one to stay in busy cities when wanting to relax but with the ease of transport to the City and surrounding tourist attractions such as Disney and the Buddah ( to name just two) via Tung Chung it makes for a great relaxing holiday. If you prefer to just chill at the hotel, the outdoor swimming pool is tremendous with sunshine terraces all day long which is hard to find in Hong Kong. Curently, the rates are very competitive and I would thoroughly recommend the Auberge for a peaceful and enjoyable holiday for singles, couples and families.

Room Tip: Choose a sea view room and try to ask for sunken bath tub. The suites, one and two bedroom, are seco...
  • Stayed: September 2013, travelled as a couple
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Thank johntrickett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn S, Guest Relations Manager at Auberge Discovery Bay Hong Kong, responded to this reviewResponded 25 September 2013

Dear johntrickett

It was our pleasure to welcome you back to Auberge Discovery Bay Hong Kong and we are very much appreciative of your beautiful comments on us.

We are incredibly happy to read that you had a wonderful stay with us. It is also so encouraging to read your positive feedback on the hotel itself and our services. We will continue constantly delivering exceptional services to our guests.

Thank you so much for taking your time to share with us your experience and we do look forward to seeing you and your friends in the hotel soon.

Warm regards

Jaclyn Sy
Guest Services Manager

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Reviewed 23 September 2013

Recently stayed at the hotel during typhoon usagi. was already frustrated becoz our flight were delayed and thot we would be stranded on the island but the hotel offered exceptional service to make us feel safe and and at ease. they even offer free soda drinks in the mini bar ! i hv never seen free drinks in a hotel mini bar other than bottled water ! So my bf and I were just happy to stay indoor, enjoy room service and look at that insane raging wave of the biggest typhoon weather in years.

  • Stayed: September 2013, travelled as a couple
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Thank Jules C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn S, Guest Relations Manager at Auberge Discovery Bay Hong Kong, responded to this reviewResponded 25 September 2013

Dear Jules C

Thanks for sharing with us your amazing experience at Auberge Discovery Bay Hong Kong.
We are glad that you and your boyfriend had a pleasant stay with us during Typhoon Usagi.
We hope you overall enjoyed your stay in Hong Kong and we very much look forward to welcome you again to experience the beauty of Discovery Bay.

Warm regards

Jaclyn Sy
Guest Services Manager

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Reviewed 23 September 2013

The weather was not as good as expected. Attacked by the typhoon, we were quite worried before setting off. The entire stay has nevertheless ended up with two surprising and smiling faces : ) 

The first surprise was that we were upgraded from a mountain view to a seaview room on an upper floor! The scenery was spectacular as if the sea and the hills were hugging us (and not to forget there’s seaview in the bathroom as well lol).

The second surprise was the heartfelt services of the staff. Without informing them in advance, they knew from my ID that my birthday was approaching. Despite the bad weather which made them so busy and able to send cake to our room, they gave me cute gift pack while we were leaving. They made me feel like a spoiled little child haha!

Cleanliness of amenities (both in the room and in the public areas) is for sure. The hotel design and decoration is also consistently in bluish green, very ocean-like.

Would love to try the buffet and swimming pool there next time, if given more time and better weather. Auberge is definitely a value-for-money choice! Would highly recommend it to my friends!

  • Stayed: September 2013, travelled as a couple
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Thank Happy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn S, Guest Relations Manager at Auberge Discovery Bay Hong Kong, responded to this reviewResponded 24 September 2013

Dear Happy T

Thank you for choosing Auberge Discovery Bay Hong Kong for your birthday.

We are truly delighted that you enjoyed your time with us. Your compliments are really encouraging and very much appreciated.

Wishing you a fabulous birthday with best wishes and we look forward to welcoming you and your friends again soon for another memorable stay.

Warm regards

Jaclyn Sy
Guest Services Manager

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Reviewed 22 September 2013

I booked this hotel for long weekend get away. I booked ocean view room with queen bed through agoda. When we get into the room, we found it is a double bed room instead, which i asked the staff is it ocean view and queen bed, he said yes. We were quite mad about that because we double confirmed the room type when we check in.

We back to the front desk and we were being upgraded to a one bed suite. The suite is very big and there is kitchen for cooking but there is no stove but just a micro-oven. Other utensil is quite comprehensive.

The room size is very big and the bed is very nice. The view of the living room is stunning with a circle shaped window and sofa. The view of swimming pool is nice as well but the design of pool is dangerous as there is many steps inside.

The another bad thing is that there is no free wifi in room which is impossible for a new hotel. That's a must to improve. And also, the shuttle bus service between pier to hotel is not sufficient, there schedule is not frequent, even there is free shuttle bus offered by the island. One more thing that the location is not near to the beach.

  • Stayed: September 2013, travelled as a couple
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Thank carykong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn S, Guest Relations Manager at Auberge Discovery Bay Hong Kong, responded to this reviewResponded 24 September 2013

Dear carykong

Thank you for sharing your experience in Auberge Discovery Bay Hong Kong with us.

We are delighted to hear that you overall enjoyed your weekend stay with us. Your valuable comments are well noted and we will follow up with the team.

Thanks again for being our guest and we look forward to welcome you back on your next visit.

Warm regards

Jaclyn Sy
Guest Services Manager

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Reviewed 19 September 2013

You guys should try the place, get the sea view room, it was fabulous... The service concierge was great, the staff was great.... Overall one of my best experience stay... The only thing is that there is no free wifi.... Besides that.... Really, guy.... No regrets

Room Tip: Try the sea view rooms....
  • Stayed: September 2013, travelled with family
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3  Thank Kelvin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn S, Guest Relations Manager at Auberge Discovery Bay Hong Kong, responded to this reviewResponded 23 September 2013

Dear Kelvin P

Thanks for your lovely feedback on Auberge Discovery Bay Hong Kong!

I’m truly happy to read that you had a wonderful time with us. Your positive comments on our team members are all very much appreciated.

We look forward to welcoming you back again soon for another memorable stay.

Warm regards

Jaclyn Sy
Guest Services Manager

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Reviewed 19 September 2013

With room charging around USD 200, u can't imagine they need charges for wifi services. Nowadays even B&B has complimentary wifi for guests..... What an old fashioned service.... And every standard accessories like shaver and wine glasses needed to be asked for.... 4 stars???

  • Stayed: September 2013, travelled solo
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Thank Dee4158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn S, Guest Relations Manager at Auberge Discovery Bay Hong Kong, responded to this reviewResponded 24 September 2013

Dear Dee4158

Thank you for choosing Auberge Discovery Bay Hong Kong and sharing with us your experience on your recent stay.

I’m very sorry to read that you were not very much satisfied with our services. Your comments are well noted and we are enhancing our services to provide a higher level of guest experience.

Thanks again for your valuable feedback and we hope you would consider Auberge Discovery Bay Hong Kong as a getaway option once again.

Warm regards

Jaclyn Sy
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013

We stayed at the Auberge Discovery Bay for two nights with our two children (3 and 5) for our visit to Disney Land Hong Kong.

The hotel is very easily accessible with shuttle busses from HK International Airport; there are two bus lines, one goes direct, the other requires changing the bus one time. Even with the latter option we reached the hotel in 30 minutes. The hotel website describes both options very well.

The hotel offers a shuttle to Disney Land, in the morning it took about 20 minutes to get there, the bus then drives back in the evening at 20.45 which is just perfect to catch the fireworks. The shuttle is 40 HKD pro person one way and pretty much the only option aside from public transport as there are no taxi or other private cars allowed in Discovery Bay.

We stayed at a Mountain View room, it was spacious enough for our family size.

The breakfast is very good; unfortunately we did not try any of the other hotel amenities as we had no time. The pool looked very tempting.

From the hotel it is vey easy to reach Central as well; there is a free shuttle to the ferry pier, the ferry to Central takes 20 minutes.

All in all the hotel is a decent alternative to the very expensive Disney Resort Hotel and Disney Hotel. Make sure though that you are not bothered by the lack of taxi or private transport option and comfortable with using shuttles and public transport.

  • Stayed: September 2013, travelled with family
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1  Thank mmk76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaclyn S, Guest Relations Manager at Auberge Discovery Bay Hong Kong, responded to this reviewResponded 18 September 2013

Dear mmk76

Thanks very much for your lovely feedback on your recent stay at Auberge Discovery Bay Hong Kong.

I’m very happy to read that you find the location of the hotel unique and easily accessible and that you overall enjoyed your stay with us. Your comments on our room and food are very much appreciated as well.

Thanks for choosing Auberge Discovery Bay Hong Kong and we look forward to welcoming you and your family again soon.

Warm regards

Jaclyn Sy
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Auberge Discovery Bay Hong Kong

Address: 88 Siena Avenue, Discovery Bay, Lantau Island, Hong Kong, China
Region: China > Hong Kong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Hong Kong
#66 Business Hotel in Hong Kong
#67 Family Hotel in Hong Kong
#75 Luxury Hotel in Hong Kong
#89 Romantic Hotel in Hong Kong
Price Range: £103 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Auberge Discovery Bay Hong Kong 4*
Number of rooms: 325
Reservation Options:
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Auberge Discovery Bay Hong Kong

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