Having had a long trip from the UK and delayed baggage (which turned out to be 30hrs late thanks to airline issues in Moscow) we arrived at this hotel at around 11am feeling very tired after an uncomfortable flight and disappointed that our luggage wasn't with us. On arrival, one of the receptionist Katherine was very helpful and after seeing how tired we were combined with the delayed baggage, she kindly upgraded us and allowed us an early check-in so that we could access some basic toiletries and comfort after the long journey. We were only in HK for 2 nights so this was really appreciated. Also, on departure to the airport, one of the gentlemen on the main entrance flagged down a taxi for us and purposefully made a note of the taxi number should we have any issues with the price charged by the driver. This hotel provided a good service generally, including delivering our luggage to our door when it did arrive, and provides a Samsung phone/mini tablet which really helps with navigation around a very busy city and access to the internet without roaming charges normally incurred by using international mobile networks. It's walking distance (approx 5-10 minutes) from the star ferry which takes you across to Hong Kong island (to visit the peak, etc.) and also the harbour front where the nightly light show takes place. We didn't use the restaurant or the bar so I can't comment on the service that either of those provide.
- Official Description (provided by the hotel):
- As the first boutique story hotel within the Mira Hotel Collection, Mira Moon is located in the heart of the bustling Causeway Bay on Hong Kong Island. Mira Moon brings you supreme convenience thanks to the surrounding shopping malls, eateries and transportation networks. The 91 specially designed rooms & suites, themed based on the Mid-Autumn Festival fairy-tale, make Mira Moon both modern and unique. The free Wi-Fi On The Go in every hotel room also allows you to stay connected at all times, anywhere in Hong Kong with unlimited high-speed 4G data connectivity and can be connected up to 10 devices. Stay with us at Mira Moon and enjoy our creative and tech-friendly environment. ... more less
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- Also Known As:
- Mira Moon Hotel Hong Kong