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Reviewed 4 weeks ago via mobile

Stayed for 3 nights during business trip. Really enjoyed the stay.

Location is great, 5mins walk to MTR station, sheungwan, and to tram station, western terminus. Plenty of places to eat, to sip coffee and just chill. Walking distance to my favorite roasted goose, yat lok, and brisket noodle, kau kee.

The room was spacious. Each floor comprise of 2 rooms, and each room has private elevator. Design was nice, with living room, sofas, small kitchen and sizeable bathroom. Lighting was nice too. Overall really like the design. Remind me of other small hotels in Hk like 21 whitfield and Lanson Place, but have to say The Jervois was a bit better though a tad pricier.

Stayed: September 2018, travelled on business
Thank Olie92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at The Jervois - Full Floor Designer Suite Hotel, responded to this reviewResponded 1 week ago

Hi Olie92,

Thank you for taking you time in sharing your amazing experience at The Jervois with us.

It is very joyful to read your generous compliments about your recent stay from our convenient location, design of our rooms, facilities to our personalized service rendered. Brilliant comments like yours has always been our greatest motivations to strive for the best in providing true hospitality to all of our guests.

Please do come back to enjoy another great stay with us in the future!

Warm Regards,

Kylie Tang
Assistant Operations Manager
kylietang@nationalhotels.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The rooms are so spacious, with a separate sleeping area and sitting/lounging spot, and around another corner, a kitchenette. It's definitely more like a small apartment than a hotel. The sheets/beds are very comfortable, and the lounging seating as well. We LOVED The Jervois. The staff is incredibly helpful and accommodating. There is a workout room and laundry facilities. There's no restaurant, but there are a number of good spots for breakfast within a half block, and 7-Eleven is literally across the street. The best dim sum spot in the city is one block away, and Tim's Kitchen is a good evening restaurant around the corner. The MTR stop is three blocks away (Sheung Wan). We recommend The Jervois to anyone going to Hong Kong.

Room Tip: All the rooms are the same, it doesn't matter. Higher floors might be quieter.
  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Service
Thank PucksterColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at The Jervois - Full Floor Designer Suite Hotel, responded to this reviewResponded 1 week ago

Hi PucksterColorado,

Thank you for your recent stay with us at The Jervois, your support is very meaningful to us.

Nothing can be more important than an excellent location, well- designed room and attentive service in a hotel. Your generous comments motivate us to continue to strive for greater levels of hospitality.

My team and I look forward to seeing you back home in Hong Kong soon!

Warm Regards,

Kylie Tang
Assistant Operations Manager
KylieTang@nationalhotels.com.hk

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Reviewed 5 weeks ago

Hard to fault. Have stayed in the sister hotels 99 Bonham & Putman . Both were great but we really like the Jervois. Extremely well located in the heart of Hong Kong, well appointed and extremely helpful staff.

Stayed: August 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Wander744075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at The Jervois - Full Floor Designer Suite Hotel, responded to this reviewResponded 1 week ago

Hi Wander744075,

Thank you very much for your generous compliments following your recent stay with us.

We were most thrilled to know our dedicated guest service as well as the location have exceeded your expectations. Indeed, the location where we situate ourselves is fascinating as it is a place where “East meets west” which symbolizes Hong Kong. Thank you again for choosing The Jervois and also recommended to other viewers.

My team and I look forward to welcoming you back for another excellent stay.

Warm Regards,

Kylie Tang
Assistant Operations Manager
KylieTang@nationalhotels.com.hk

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Reviewed 3 September 2018

I stayed for 6 nights. The staff are so friendly and helpful. The room is bigger than most hotels in Hong Kong. It’s a studio room with nice lounge and small kitchen. The phone they give you is superb for hotspot and can take it with you anywhere. Bed are so comfy. The view is nice among the concrete jungle. I would stay there again.

Stayed: August 2018, travelled solo
Review collected in partnership with this hotel
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at The Jervois - Full Floor Designer Suite Hotel, responded to this reviewResponded 4 September 2018

Hi Ahmed A,

Thank you for choosing The Jervois as your home away from home in Hong Kong.

We are delighted to learn you had a wonderful stay in our suite, kind comments like yours is always a motivation for us to go above and beyond in providing great hospitality to our guests.

Once again, thank you and we hope to welcome you back in a not too distant future.

Warm Regards,

Kylie Tang
Assistant Operations Manager
KylieTang@nationalhotels.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018

From our 5.45 a.m. arrival the staff could not do enough to help us by giving us a temporary room to rest and shower after a long nights journey till our regular room was ready. The hotel was spotlessly clean and its amenities superb. The suite suited our purposes in the heart of middle Hong Kong. We found all the staff so helpful it made our stay all the more pleasant. We would certainly recommend The Jervois for anybody who wants to stay in an apartment hotel.

Stayed: August 2018
Thank cynthia315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
National H, Manager at The Jervois - Full Floor Designer Suite Hotel, responded to this reviewResponded 4 September 2018

Hi cynthia315,

Thank you very much for taking the time to share your experience on TripAdvisor.

It is with pleasure to read that you was enjoyed our professional service. I am also happy that you have been enjoying your stay in our designed rooms in the heart of the city! Offering our guests a cosy home ambience is always our aims.

I hope you had a chance to explore Central. You may experience the best local food, fascinating culture of our city, and fashion by Hong Kong designers within walking distance from our hotel.

Thank you once again for your comments and we look forward to welcoming you again in the future.

Warm Regards,

Kylie Tang
Assistant Operations Manager
KylieTang@nationalhotels.com.hk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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