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“Overall very good” 4 of 5 bubbles
Review of Hotel Pennington by Rhombus

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Hotel Pennington by Rhombus
Ranked #70 of 712 Hotels in Hong Kong
Certificate of Excellence
Kuala Lumpur, Malaysia
1 review
“Overall very good”
4 of 5 bubbles Reviewed 13 July 2014

We stayed for 7 nights during summer 2014. The room was clean and modern, with a large LCD television. The Causeway Bay MRT station is just few minutes walk away and it was very convenient as it is close to shopping malls like Times Square, Sogo & Hysan Place and there are plenty of convenient stores and café/ restaurants nearby as well. The staff were friendly and they greet us whenever we come back or leave the hotel. Even the cleaner lady would check with us whether we need laundry service when she meet us in lift in the morning.

However, there are some area of improvement such as to increase the variety on its 3 types of breakfast set and the room's television's external speaker only work after the television was turned on for a few minutes.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mika Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review, 19 July 2014
Dear Mika Y,

Thank you for your recent stay at Hotel Pennington by Rhombus. We are delighted to know that your appreciated the hotel location and staff service during your stay with us.

Once again, thank you for sharing your delightful experience at Tripadvisor. It was a pleasure to have you as our valuable guest and we are looking forward to welcoming you in the near future.

Best regards,
Elaine Lam
Hotel Manager
gm_hpn@rhombusinternational.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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436 reviews from our community

Traveller rating
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    47
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    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 July 2014

Hotel is conveniently located near the Causeway Bay subway station, which makes it convenient to get pretty much anywhere in the city or the airport. The room was well appointed and clean. Although a bit small by Western standards, I thought it was actually pretty large for Hong Kong. Breakfast was definitely sufficient and tasty if not extravagant.

The hallways are a bit tight and not super sound proof, but most people aren't spending a lot of time there, anyways! Main complaint was that there are only 2 elevators, so you may wait a bit, but overall more of a minor annoyance than anything serious!

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review, 11 July 2014
Dear Ann W,

Thank you for choosing to stay with us recently!

We appreciate the time you have taken to review your stay at Hotel Pennington by Rhombus! We wish you safe travel and look forward to welcoming you back soon.

Please don't hesitate to get in touch with us for any assistance in the coming future.

Thanks!

Best regards,
Elaine Lam
Hotel Manager
gm_hpn@rhombusinternational.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

I had booked 2 Queen size rooms after seeing the pictures on Booking.com and hotels.com but unlike the pictures, the room was very small and compact. Plus they have 4 rooms on one floor which are not similar to each other. Thus, the 2 rooms I booked were on different floors. However, I still recommend this hotel for people going with friends or family(not small children) because of the excellent location and good services this hotel has. The set breakfast of the hotel is good with a choice of american and continental, specially if you have someone in your group who is a vegetarian the continental breakfast is good. The MTR(causeway bay station) is 5 mins walk from the hotel, the super convenient 7/11 is right next to it and liitle burrow (which is mexican) or pizzeria are some of the good places to eat which are just a lane away.Plus Hongkong is a place where you are always on the move, so really if your agenda is to see hongkong, macau, lantau etc and hotel is just to come back and crash..then you should go for Pennington!!

Room Tip: Queen Size rooms are small, so dont raise hopes and get disappointed later
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Punya88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review, 7 July 2014
Dear Punya88,

Thank you for choosing to stay with us recently!

We appreciate the time you have taken to review your stay at Hotel Pennington by Rhombus! We are look forward to welcoming you back soon.

Best regards,
Elaine Lam
Hotel Manager
gm_hpn@rhombusinternational.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

We had booked 3 rooms - for my family of 4 and a good friend who was travelling together. The superior room was quite small, felt a bit claustrophobic, but the modern decor and room facilities made up for it. The other 2 deluxe rooms were fine. Staff in the hotel were very polite and helpful, especially the concierge and the bartenders. With the central location and reasonable room rates, we had a lovely stay in HK and Hotel Pennington! We hope to return soon.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelAAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review, 7 July 2014
Dear TravelAAY,

Thank you for sharing your review at Tripadvisor. We greatly appreciate that you took the time to write your valuable comment, as our valuable guests’ satisfaction is our main priority. Your kind word of gratitude towards all members at Hotel Pennington is greatly appreciated.

Look forward to welcoming you to Hotel Pennington by Rhombus in the near future.

Best regards,
Elaine Lam
Hotel Manager
gm_hpn@rhombusinternational.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

I stayed in Hotel Pennington by Rhombus in end of march 2014 for a week, very convenient located in the heart of causeway bay, bus, MTR, taxi, tram all just within 5 mins walk! the staff are really friendly and professional, especially the concierge team, they not just provide the standard service, they will go extra mile to help or simply talking to you like a friend. I locked my luggage with the lock still inside my bag, the concierge team immediately call the engineering team and within minutes, they already bring the tool and solve the problem!
The room is very nice and cosy, modern boutique style, and it's clean and new.
It's a pleasent stay in the hotel and i'll back again.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank heraliwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review, 7 July 2014
Dear heraliwy,

Thank you for your recent stay at Hotel Pennington by Rhombus. We are delighted to know that your appreciated the hotel location and staff service during your stay with us.

Once again, thank you for sharing your delightful experience at Tripadvisor. It was a pleasure to have you as our valuable guest and we are looking forward to welcoming you in the near future.

Best regards,
Elaine Lam
Hotel Manager
gm_hpn@rhombusinternational.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macau, China
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

We stayed there last weekend with an upgrade to studio which gave us an extra area with desk. Room is clean, quiet and trendy with a view of buildings but not too close to each others. Lobby is on 4/F with a small bar area and also a balcony with few seats outdoor.

Staff are friendly and willing to help. Upon check-in they offer us a 10% off discount coupon at their three restaurants. I would recommend trying the Korean one, which has nice food with relatively reasonable prices. Reservation is strongly recommended as it is quite busy during peak hours, namely weekend.

Greatest part is its location, it is situated in the famous shopping area in HK (Causeway Bay), and if you are travelling with MTR, it is just 3-minute-walk fromt exit F1 (Forever 21 and Hysan Shopping Arcade).

Improvement: The lifts are a bit small and it is a bit slow and crowded during check-out time.

Would consider return to this hotel on my next visit.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sasa2708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review, 7 July 2014
Dear BabyFish294,

Thank you for sharing your delightful experience at Tripadvisor. It was a pleasure to have you as our valuable guest and we are looking forward to welcoming you to Hotel Pennington by Rhombus in the near future.

Best regards,
Elaine Lam
Hotel Manager
gm_hpn@rhombusinternational.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 18 June 2014

I spent 1 night in this hotel in June. I booked the Pennington for its location to Causeway Bay and was ideal. I was very lucky to be upgraded and found the room to be very comfortable. Perfect for one, would be quite small for two. I found service and concierge very helpful.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine L, Manager at Hotel Pennington by Rhombus, responded to this review, 23 June 2014
Dear Nicole W,

Thank you for your recent stay at Hotel Pennington by Rhombus. We are delighted to know that your appreciated the hotel location and staff service during your stay with us.

Once again, thank you for sharing your delightful experience at Tripadvisor. It was a pleasure to have you as our valuable guest and we are looking forward to welcoming you in the near future.

Best regards,
Elaine Lam
Hotel Manager
gm_hpn@rhombusinternational.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Pennington by Rhombus

Property: Hotel Pennington by Rhombus
Address: 13-15 Pennington Street, Causeway Bay, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#64 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Pennington by Rhombus 4*
Number of rooms: 79
Official Description (provided by the hotel):
Prominently situated at the centre of Causeway Bay and just 4 minutes away from the MTR Causeway Bay Station, Hotel Pennington by Rhombus offers easy access to famed attractions including Times Square, SOGO, Hysan Place and the Hong Kong Convention and Exhibition Centre. All smoke-free guestrooms are furnished with supreme quality mattress and pillow options, sophisticated in-room facilities, independent WiFi connectivity, and a rain shower with exquisite bathroom amenities, making every guest's stay an enjoyable and comfortable experience. ... more   less 
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Also Known As:
Hotel Pennington By Rhombus Hong Kong

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