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“Over priced” 3 of 5 bubbles
Review of Dorsett Wanchai, Hong Kong

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Dorsett Wanchai, Hong Kong
Ranked #109 of 712 Hotels in Hong Kong
Reading
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Over priced”
3 of 5 bubbles Reviewed 30 June 2011

Nothing special. Breakfast very average. Room service menu was poor and the prices really high. You are better off walking out side the hotel about 5 mints walk from a lot of nice restaurants. Also be warned it's a nightmare getting a taxi in hong kong shopping centres.

  • Stayed June 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Foodie_Az6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review, 8 July 2011
Thank you for the comments. Our breakfast buffet serves a number of items including international and Chinese hot dish and cold cuts wishing to appease appetite from around the world. While our room service menus provide more than 70 food items for guests’ selection and enjoyment, and the pricing is in line with other same class hotel in the same area. As a matter of fact, in proximity we have a wide selection of restaurants and eateries featuring international cuisines as well as local tastes in only 5-min walk. Times Square, which is an 8-min walk from us, houses an abundance of restaurant choices and a food court too. Our hotel provides free shuttle service to Times Square/Causeway Bay subway station to help save time and cost.
Taxi is in high demand just like other world-class cities around the world such as New York or London. Our concierge will be more than helpful to flag down a taxi for our guests or make further transportation arrangement. We hope to be of service to you again!
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (725)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Tsukubamirai, Japan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 June 2011

We stayed in Cosmopolitan hotel for 2 nights at the hotel Ocean park Suite. extremely fun and special. The suite was decorated by some really ocean theme curtains and sofas. The hotel mentioned the suite is 4D scents, the suite has Ocean park toys all over the places for my kids to play with, the hotel also has the shuttle to go to Ocean Park, the 4thD is the scented in the suite, it’s not literally the ocean smell but very comfortable floral smell, we booked through the website’s family package which included all of our breakfast, the good thing they don’t charge kids’ breakfast, so if you have many children come alone that’s bargain. The hotel has Ocean Park ticket which we bought directly from them, no additional fee and the services was good. would definitely recommend this hotel.

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank joe0512tw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fintry
1 review
4 of 5 bubbles Reviewed 27 June 2011

Relatively convenient and mdium-priced hotel. "suprerior Room" was not impressive, but up-grade to "Executive Suite" was good value for excellent accomodation. Hotel has large lobby, with cocktail bar, but curiously, no Guest Lounge.
Best feature was the charming Hotel staff, but at Reception and all Front Office Staff. Same comment applied in Bar, Breakfast Room and room service staff.
We enjoyed our stay here.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AllanWatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review, 8 July 2011
Thank you for your positive comments and we are pleased to know that you are very happy with our Executive Suite, our lobby and 3T bar. Guest lounge is not yet available at the moment but we value your suggestion. We also thank you for commending our hotel staff and we hope to be of service to you soon to let you experience more of our friendliness and professionalism.
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Mechanicsburg, Pennsylvania
1 review
4 of 5 bubbles Reviewed 27 June 2011

Everyone was great: courteous and extremely helpful. Great location, next to Tram line so transport to shopping and tourist sites was easy. A pool would have made the stay excellent.

Room Tip: Rooms facing Queens Rd are best: view of the track
See more room tips
  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ramostsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 26 June 2011

We had a Deluxe room, which was far from my understanding of anything deluxe. It was minute at 22m2. Bed was rock hard. Staff very friendly and helpful. Free shuttle bus to Times Square where you can shop or get the MTR (tube/metro), though in truth you can walk it almost as quickly (about 5-10 minute walk). Also an infrequent shuttle to Central.

It is a fantastic location for Happy Valley races (a must on a Wednesday evening) and ok for Wanchai, but a bit of a way from most of Hong Kong. That said, transport in HK is so cheap and plentiful that it it doesn't really matter.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kjh511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review, 8 July 2011
Cosmopolitan Hotel features 10 room categories equipped with different room size and amenities to suit every traveler’s need. We understand that sleeping is should be a very personalized activity hence we are delighted to offer a soft stopper upon request if the guest find the bed too much of a support.
Location-wise, the hotel is an 8-min walk or 5-min ride to nearby Times Square, where it is also accessible by hotel free shuttle bus. Our shuttle service network cover the rest of Hong Kong Island including Central, Wan Chai, Admiralty, Quarry Bay, etc.
As we are right opposite to Happy Valley Race Course, most of our rooms capture the greenery and/or city skyline. Hope you will enjoy the race at night next time you stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 26 June 2011

This was the third time I have stayed at the Cosmopolitan Hotel.

Hotel is conveniently located within walking distance to Causeway Bay shopping district and Wan Chai. There is also a tram stop directly in front of hotel.

Rooms are furnished in simply contemporary style giving a modern feel. Staff a very polite and courteous. The lobby has free WiFi and the hotel has a small but adequate gym.

The is also salon next to the hotel open to late offering excellent reflexology.

This hotel represents excellent value for money and is highly recommended for visitors wishing to stay close to Causeway Bay.

  • Stayed November 2010, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank atina2090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 25 June 2011

Stayed here for 3 nights with my sister on our way back to Australia from the UK. Lovely hotel, great staff, really good location and really appreciated the free shuttle bus that dropped off and picked up at many locations around the city. Would definately stay again.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wells67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dorsett Wanchai, Hong Kong

Property: Dorsett Wanchai, Hong Kong
Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Phone Number:
Region: China > Hong Kong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#47 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#89 Luxury Hotel in Hong Kong
#102 Business Hotel in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
Official Description (provided by the hotel):
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong

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