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“Lovely, great views”

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Dorsett Wanchai, Hong Kong
Ranked #112 of 718 Hotels in Hong Kong
Certificate of Excellence
Amsterdam, The Netherlands
Level 6 Contributor
71 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Lovely, great views”
Reviewed 5 January 2007

We stayed at this hotel for 5 nights, as part of a Cathay Pacific Hong Kong package. At checkin we were asked if we would like to upgrade to a larger room with a view, which we did. The room was perfect and the view was indeed amazing (race course view).

The location of the hotel is alright, though a bit far from the subway (although there is a shuttlebus service from the hotel, going to Times Square Shopping Center).

Breakfast is good. Staff was nice and helpful.

Would recommend his hotel to anyone looking for a nice hotel to spend a few nights in Hong Kong.

A tip: if you go to The Peak, take the bus back down, it stops right near the hotel.

  • Liked — The view from the room
  • Disliked — Walk to the subway was about a 15 minute walk (or by shuttlebus)
  • Stayed March 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank matthijst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,145 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (755)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
London, England
Level 5 Contributor
63 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 17 December 2006

Moved into Cosmopolitan to accommodate arrival of my husband and four year old son, joining me and my 5 month old daughter. After spending 3 nights alone at the Four Seasons, the Cosmopolitan was a comedown, but its charms grew on me.

They cleverly gave us the Toy Suite (room 1012) which was stuffed with toys and Disney DVDs. It's not a grand suite by any means, but comfortable with a kitchenette, table and chairs. Bathroom had a separate shower and good range of toiletries. And the view -right onto the racecourse - was a great extra.

We ate room service several times: it was fair, though menu not extensive. Hotel restaurant had good local food though not cheap. Shuttle service to Times Square and Central efficient. Staff (bell captain in particular) very attentive and friendly.

For £120 a night, I thought it was a steal for a family.

  • Liked — Toy Suite - geared for small children
  • Disliked — Slightly distant location
  • Tips/Secrets — Free Wifi is in the lobby and restaurant
  • Stayed December 2006, travelled on business
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Queen_of_NW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei City
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 October 2006

Here goes my not-so-good experience with this hotel and I try to save as many of you as I can from the same: Due to a trade fair and great numbers of weekend visitors from Mainland China, when I arrived to HK airport and checked the hotel reservation desk, they could only offer very few hotels with 1 night availability, and Cosmopolitan was the one with 2 nights available (which is a sign already, right?). Well, at least I'd heard the name before and knew roughly where it was, so why not book it. More than 200 USD per night plus all the fees and taxes was a lot but I hoped for some great value. Well, it wasn't to happen this time.

BTW the location is ok, not far by foot to Times Square and the MTR, fellow travellers discussed it before.

The reception was acting cool (outright rude by Asian standards) yet quick. Nobody showed any interest to help us with the luggage. The tiny room was on the 3rd floor, had frosted windows (the graveyard issue mentioned earlier - Chinese cannot stand the view of their ancestors). I guess a lower floor must be disappointing even at the "better" side of the hotel, as there is an elevated expressway right in front. (How did they take the pictures without it?) At one day, the bed was shifted and not put back during cleaning, next time, the desk cover ended up on top of the TV set. At least we had the impression that some cleaning took place.

Amenities: Wireless internet in the room is considered standard in Asia, while it might not always be free of charge (in Taiwan it usually is). Cosmopolitan charged for a wired connection which rendered my on-site trip planning difficult. During the last night, we had to complain that there were no big towels, so after a while they brought us - two more small towels, big size was out!

BTW I was travelling with an Asian friend and they would always open the door for me, but not for him - i don't call this good service but racism. Against their own race, actually. They treated us equal in the respect that we both never saw a smile on their faces. Well no worries, they will not see my face again.

  • Liked — Location close to Times Square / Causeway Bay MTR
  • Disliked — Room size, bathroom size, quality of service
  • Tips/Secrets — This place is best avoided.
  • Stayed October 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
12 Thank amhger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenzhen
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 October 2006

Many things, that combined to not so good experience at the hotel.

1. Dont book through a travel agent, they do not get you what you asked for, at the hotel the front desk ladies are rude, as if they are doing a favor to us.

2. If that was not enough, travel agent of a repute in Hongkong, booked for me a standard room, and that was a small room with queensize bed, in front of lift, the smallest anyone could ever imagine, they are giving out rooms that are built using the space under the stairs.

3. After getting them to task, and threatening to leave the hotel, they tell me to pay me 400 HKD more for a room, that is similar but slightly bigger in size, when I asked them to give me the complete bill of what room they give me and what charges they took, as usual the rude front desk, refused flatly. Saying we do not give bill to people who book through travel agent.

4. DO NOT Take broadband service in your room, complete fraud, the service will work good for 1 hour and then the speed goes down like hell. Completely pathetic.

5. Ask for a service from housekeeping, they will say right there sir, we are coming, no-one turns up until you are ready for checkout, and will look at you as if you are going to give them a good tips for the wonderful service.


I have left these feedback at hotel for Anita Chan too, if she gets to read. On a whole a bad bad hotel. Not worth.

  • Liked — Nothing
  • Disliked — They are low on manners
  • Tips/Secrets — only go if urgent and try not to stay longer.
  • Stayed October 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank manochas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 September 2006

Just got back from a lovely stay at the Cosmopolitan for 3 days and two nights. When we first arrived, the staff put us in a room with two twin beds but we insisted on a room with one double bed (we were celebrating our anniversary!) The front desk said no more deluxe rooms with double beds were available but after speaking to the manager we managed to get a room with a double bed. This seemed a bit odd that after saying there were no rooms available, suddenly one pops up, but we got what we wanted and the hotel staff was very helpful otherwise.

The room (Deluxe) was very small, but had a fantastic view of the city. It was very clean and came with all sorts of little necessities in the bathroom, but I had a hard time finding elbow room in the shower! It was very tiny for me and I'm only 5"1'!

Location-wise, it's about a 10 minute walk or 15HKD taxi ride to Times Square and the MTR is an amazing transit system so there are no problems getting anywhere from there. However, there are not very many restaurants that are very close by which was a little disappointing since we arrived at 9pm and only wanted a quick bite to eat.

There is a shuttle that will take you straight to the hotel from the airport for 140HKD or 220HKD round-trip.

All in all a great stay if you are only in HK for a few days.

  • Stayed September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
10 Thank cinty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland, UK
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 September 2006

We booked through Expedia who were offering a "superior" room for the price of a "standard" so we thought we were getting a bargain.....however, after reading the reviews on Trip Advisor, we quickly changed our booking and upgraded to a Deluxe room. The reason for this, is that ALL standard and superior rooms in the hotel face onto an extremely large cemetery. I believe that the room windows are frosted out. We are glad we upgraded (extra £10 per night) as we had an ok view of the Hong Kong city skyline (with floor length window). The hotel itself was very clean, and the room was spacious and had everything we needed (although drawer space for clothes was limited). As other travellers have said, there is a 10 min walk to the MTR, which wasn't a problem for us, but towards the end of the holiday, we made use of the shuttle bus. Staff were friendly and helpful and I would recommend this hotel as long as it is a deluxe room you get!! We had no problems while staying at the hotel. When you arrive at hotel, you will find that the roads are difficult to cross...use the pedestrian subway at the door of hotel...

  • Liked — Cleanliness and bar in sister hotel next door (Cosmo Hotel)
  • Disliked — Lack of drawer space for clothes!
  • Tips/Secrets — Upgrade to Deluxe room !
  • Stayed August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank 04302010a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 30 August 2006

If this is your first trip to Hong Kong.....the Cosmopolitan Hotel probably isn't for you. because of its slightly-out-of-the-way location.

If, however, you've been to Hong Kong before, this hotel has to offer the best luxury/comfort deal in the entire town. For a little more than US$100 a night, I enjoyed a spotlessly clean, very moden, larger-than-expected, delightful room.

It is a 10-15 walk to the nearest Metro station. But the hotel offers a free shuttle that drops you off right in front of it.

No question ---- there are more luxurious hotels but the Cosmopolitan Hotel has to be the best hotel bargain in all of Hong Kong.

If your company is picking up the tab, there are better hotels. If you're spending your own money, however, this is THE PLACE for you.

  • Liked — Cost: best bang for the buck in all of Hong Kong
  • Disliked — Hotel restaurants expensive and mediocre.
  • Tips/Secrets — Best deals listed on the hotel web site.
  • Stayed August 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank Montana Business Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dorsett Wanchai, Hong Kong

Property: Dorsett Wanchai, Hong Kong
Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#27 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#94 Luxury Hotel in Hong Kong
#101 Business Hotel in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
Official Description (provided by the hotel):
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong

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