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“Hotel is wonderful, service is excellent, location is great in Central.”

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Four Seasons Hotel Hong Kong
Ranked #4 of 718 Hotels in Hong Kong
Certificate of Excellence
Long Beach, California
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Hotel is wonderful, service is excellent, location is great in Central.”
Reviewed 1 September 2014

While this hotel is expensive, the experience is great. Service is wonderful, the room was excellent and the location is great. It is located right next to the IFC mall, where you can get provisions if you like (wine, snacks, etc.) as well as start your shopping experience if you are into that. Convenient to many locations in HK, shopping, good tailor, dining, transportation, sights, etc. It is not a boutique or "charming" hotel, I would rather say it is traditional but with class and quality. You are right in the midst of Central HK but yet when you get to the room you can really relax and enjoy.

Room Tip: Get the harbor view!
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Gary_H_888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review, 4 September 2014
Dear Gary_H_888,

Thank you for your great review of Four Seasons Hotel Hong Kong.

I am pleased that you enjoyed your stay with us and that you found the location convenient for you, offering easy access to stores in the adjacent ifc Mall as well as transportation to many local sights. Thank you also for your kind words about the wonderful service you had received as nothing pleases us more than to learn from our guests that everything had gone well.

We look forward to having you join us again at Four Seasons Hotel Hong Kong in the near future.

Sincerely,

Quinton Lu
Hotel Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (731)
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English first
Dallas, Texas
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2014

The trip was amazing from start to finish. We took the Airport Express to the stop nearest the hotel and were surprised to meet a FS staff member who drove us to the hotel. Upgraded to a harbor view room.

Amazing breakfast each day. Every staff member wanted to be sure our needs were being met. Even were advised where to go, how to get there and what not to eat.

As others have noted, the infinity pool and view from the deck are without equal. Massage at the spa was amazing, too.

Always found our way back to the hotel through the malls and connected walkways. Be sure to take the mid-levels to Hollywood Road and to visit the new shops in the PMQ.

Can't think of a better hotel or hotel staff anywhere.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DFDubya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review, 4 September 2014
Dear DFDubya,

Thank you for taking the time to write this great review after your recent stay with us.

I am pleased to hear that your stay at Four Seasons Hotel Hong Kong had been a most enjoyable one. We take great pride in our attention to detail here at Four Seasons Hotel Hong Kong and I am thrilled that you appreciated the care and attention that you experienced from the team during your stay. I am also delighted that our Central location was ideal for you to explore Hong Kong as well, including the shops at the nearby PMQ where there is also a weekend night market.

We look forward to welcoming you and your family back to Four Seasons Hotel Hong Kong the next time you head in our direction.

Sincerely,

Quinton Lu
Hotel Manager
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London, UK
Level 6 Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 1 September 2014

This is a remarkable hotel. It offers:

1) Amazing views - the position overlooking the harbour beside IFC is exceptional and means that the views from the harbour rooms are some of the most amazing of any hotel that I have stayed in
2) Extremely good service - starting with the pick up at the airport and continuing throughout my stay. The in-room check in service was excellent and the front desk staff were particularly good.
3) One of the world's best hotel pools, with great views and extremely attentive staff
4) Convenience - short walk to the shops and offices of Central and an even shorter walk to the Airport Express Station and ferries.
5) Generous sized and very well fitted out and quiet rooms.

In a city where there are several really outstanding hotels (including the Mandarin Oriental and Upper House), this is currently the leader of the pack.

  • Stayed September 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Charlie1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review, 8 September 2014
Dear Charlie1001,

Thank you for sharing your positive feedback in this TripAdvisor review.

I am delighted to know that you had enjoyed your Four Seasons experience. Please know that your compliments are much appreciated and will be shared with my colleagues, especially the team at the Front Office as I know they will be happy to hear that everything had gone well during your time here with us.

We look forward to welcoming you back again soon.

Sincerely,

Quinton Lu
Hotel Manager
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New York
Level 5 Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 1 September 2014 via mobile

The room was efficient, comfortable, well organized. The staff was very friendly, helpful, knowledgeable.
The food was very good, as was the service.
The location is perfect.
Absolutely no complaints. Just what you'd want and expect from a Four Seasons Hotel!

Stayed August 2014, travelled on business
Helpful?
Thank Hal013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review, 8 September 2014
Dear Hal013,

Thank you for the feedback following your recent experience at Four Seasons Hotel Hong Kong.

We are absolutely thrilled that you had a such a wonderful stay at our Hotel. We have a dedicated team who really do take pride in ensuring our guests' experience is all they expect and we appreciate you mentioning the great level of service you encountered.

Thank you again for taking the time to share your experience and we look forward to the opportunity of welcoming you again soon.

Sincerely,

Quinton Lu
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 August 2014

Just about a perfect "10" all around. it starts if you use their car and driver service to pick you up at Hong Kong International. You're met at the jetway, driven down the concourse, and met right after immigration. Your're helped with your luggage into a waiting, luxury car.

You're taken directly to your room for check-in; no waiting at the front desk. If you've been smart enough to get a full harbor view room, you may never want to leave it.

Check out the pool--probably the best in all of Hong Kong. And since HK is all about shopping, the hotel is attached to the IFC shopping center, with every name brand--and then some--in the world.

And so it goes. Gracious service by knowledgeable staff. Fast and accurate room service. Looking for the "beautiful people" crowd in HK? You'll find them here.

You won't want to leave.

Room Tip: full harbor view.
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Brucer1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review, 10 September 2014
Dear Brucer1011,

Thank you very much for sharing the highlights of your recent stay with us here at Four Seasons Hotel Hong Kong.

I am so glad you had enjoyed all aspects of what was on offer for you to experience; from the welcome when you stepped off the plane to the “gracious service” provided to you by the team, it’s always a pleasure learning that everything had gone well.

We very much look forward to the privilege of warmly welcoming you back to the hotel on your next visit to Hong Kong.

Sincerely,

Quinton Lu
Hotel Manager
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Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 30 August 2014

Four Seasons in Hong Kong is just perfect. It is connected to IFC, the biggest mall around, and also connected to the Airport Express terminal, which is 30 minutes away from the airport. Great for business trips especially when you are in a rush to the airport.

The rooms and design is everything that a Four Season should be. Great stay overall.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank rrhim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review, 10 September 2014
Dear rrhim,

I appreciate you taking the time to post a review as we consider all guest feedback extremely valuable. It is wonderful to hear that you enjoyed all that our hotel and location have to offer.

Thank you again for taking the time to share your experience and I hope we may welcome you again soon.

Sincerely,

Quinton Lu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mill Valley, California
Level 5 Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 August 2014

For our first visit to Hong Kong you don't get better than the Four Seasons. The location in Central Hong Kong with free hotel pick up from the airport fast train started the experience. The rooms are beautiful and tHe harbor view cannot be improved. Of course this is a 5 star hotel and it shows in every way. With such excellent food a stones throw away, we didn't eat at the hotel. We enjoy street food and noodle shops and just walking through the wonderful Hong Kong bustle so the hotel is a welcome retreat. Don't miss the infinity pool. And prepare for the heat. You won't need a jacket or wrap this time of year.

Room Tip: We are on 25 th floor facing harbor. Watching the variety of boats and ships is so relaxing and beau...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Toni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuintonLu, Manager at Four Seasons Hotel Hong Kong, responded to this review, 1 September 2014
Dear Toni B,

Many thanks for taking the time to write your kind words following your recent stay at Four Seasons Hotel Hong Kong.

I was really pleased to read that you found the location convenient, offering easy access to places you wished to visit. Although you did not have the opportunity to dine in the hotel, I was glad that you were able to sample some of the local cuisines available nearby. The complimentary shuttle service to and from the Hong Kong Airport Express Station is indeed a convenience albeit the short distance, especially for first time guests staying with us, such as yourself, and for those with large pieces of luggage.

Thank you for choosing to stay with us on your recent visit to our city and we hope to be able to welcome you back again in the near future.

Sincerely,

Quinton Lu
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Hong Kong

Property: Four Seasons Hotel Hong Kong
Address: 8 Finance Street, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hong Kong
#3 Spa Hotel in Hong Kong
#4 Luxury Hotel in Hong Kong
#5 Business Hotel in Hong Kong
#6 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel Hong Kong 5*
Number of rooms: 399
Official Description (provided by the hotel):
On the waterfront overlooking Victoria Harbour and the financial district, Four Seasons redefines luxury and excellence in a city renowned for exceptional accommodations. As part of the prestigious International Finance Centre, it offers unrivaled links to Hong Kong Station, with the famed Star Ferry steps away. In a city known for great dining, Four Seasons Hotel Hong Kong is home to two Michelin starred restaurants - two-star French restaurant Caprice and Michelin three-star Chinese restaurant, Lung King Heen. ... more   less 
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Also Known As:
4 Seasons Hotel Hong Kong
Four Seasons Hong Kong
Hong Kong Four Seasons
Four Seasons Hotel Hong Kong

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