We stayed here first back in 2010 and were blown away back then by the novelty of it all. This time round we stayed for an extra night (3 in total) on a short stopover in HK on the way back to the UK. The hotel is nice and everything is perfect for the kids - Disney characters at breakfast and dinner, great pool, Disney shop in the lobby and overall Disney-ness.
But - everything is geared at guests staying 1 or 2 nights max. (including ticket packages to Disneyland). Prices for food are incredibly high - room service for drinks alone was unbelievable. Noodles (takeaway) from the Chinese restaurant in the hotel came at a high high price (and they're noodles in HK - come on!). The level of English language proficiency from the staff was a lot lower than it should have been - even front of house staff. Yes most guests are from mainland China but the staff should still speak good English.
The focus seems more around a commercial business than the usual friendly service you've come to expect from Disney as a global brand.
Don't get me me wrong - it's great fun still, particularly for the kids but not so good on the value for money side and service.
Whilst your staying don't just get the shuttle bus to Disneyland - walk instead. It's about 10 minutes more and you get treated to some of the best views in the world, of the awesome HK skyline and Lantau Island.
- Official Description (provided by the hotel):
- Escape to a lavish Victorian palace nestled along the shores of the South China Sea. Savor exquisite dining from around the globe, lounge the day away with a cocktail poolside or explore a garden maze in the shape of Mickey Mouse. Boasting stately accommodations with modern amenities plus live music in the grand 6-story lobby , this architectural marvel combines the splendor of a vintage seaside resort with the magic of Disney. ... more less
- Reservation Options:
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- Also Known As:
- Disneyland Hong Kong
- Hong Kong Disneyland Hotel