We stayed at this hotel during the low season and paid below the average price. We still found it a little too pricey.
Hotel grounds were well kept and we could see staff tried their best at check-in's. There were organized lines and staff roaming the floor would immediately start an empty counter (if there was one left) to aid the crowd.
Rooms were clean but the view from our room was blocked by trees and leaves.
They played cartoons on one channel but we noticed it was just on a loop.
We ate at Chef Mickey's for dinner and the waiter spilled a tray of drinks all over the table and my husband. It was an accident and he apologized profusely but nothing was being done otherwise. With our appetites gone, I took the liberty of explaining our situation to the manager. She kindly offered to clean my husband's clothes but later admitted they could not do so. They provided a selection of shirts from the gift shop for my husband to select. Although the whole process was a little strange, the manager(s) were pleasant, extremely apologetic and accommodating.
Service overall was good, but being a Disney hotel, I was expecting more, especially for the price I was paying.
- Official Description (provided by the hotel):
- Surround yourself in the glitz and grandeur of classic Hollywood at this richly appointed hotel. Be front-and-center during an international buffet with Mickey Mouse, "take 5" in the piano-shaped pool or stroll through a lush garden courtyard of vintage cars and famous landmarks. Combining stunning Art-Deco architecture with a dash of Disney magic, Disney's Hollywood Hotel invites you to stay in a place where you're the star. ... more less
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- Also Known As:
- Disneys Hong Kong
- Hong Kong Disneys
- Disney's Hollywood Hotel Hong Kong