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“Wonderful Hotel”

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Disney's Hollywood Hotel
Ranked #89 of 716 Hotels in Hong Kong
Certificate of Excellence
JB
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Wonderful Hotel”
4 of 5 bubbles Reviewed 10 December 2013

Its Disney hotel, what more can you say. Every single thing was perfect in the eyes of our young children. The room is great and the beds were fabulous. The wifi was very fast. The staffs were friendly. The only 2 negative thing worth mentioning were (1) the drivers of the shuttle buses were very rude and unhelpful (2) the hotel promoted and advertised that there will be halal food, but when we reach the hotel from the park to have our dinner at the hotel, we were told that they had run out of halal food.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nudams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,896 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (257)
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English first
Johor Bahru District, Malaysia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 10 December 2013 via mobile

I'M not a fan of Art Deco theme, nevertheless the hotel is very well maintained and very thoughtfully arranged. The garden and swimming pool is also very nice. Love the wide open and relaxing view out the room windows. They have free and fast shuttle bus to/from Disneyland, and free luggage storage area, which we took advantage of because we bought the 2-day Disneyland pass so that we can leisurely enjoy the theme park, yet only need to stay in the hotel for one night.

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2 Thank PhilipKuok
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hong Kong, China
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

Just a hotel with more Mickey and Minnie decoration. Staff at check in counter not really friendly. Feels running out of their time, so rush!! I was going to ask any fitness facilities and swimming pool in hotel, then she said "I will tell you later", sorry she didn't tell.

The intercom system in room is very user friendly and no need to wait for pick up at all.

Waited quite long to get on shuttle bus to get to Disneyland or nearest MTR station. It is mostly because every bus would be occupied by the first stop passenger at Disneyland Hotel.

Room Tip: no need wait for check out coz nothing will cost you in the room they said. I don't know what i...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank devilcoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

Excellent service. Long queues were cleared very quickly. We never had to wait for too long even with the scary long queues, be it for the bus after the fireworks or to collect luggage from the luggage drop. Hotel also prepared some surprises for us as we were celebrating our wedding anniversary this trip. There was congratulatory message at the hotel lobby, a bouquet of origami flowers in our room, an anniversary card, anniversary badges & some towel art. The attention to details is commendable considering the crowd they had to deal with this season.

Room is comfortable for our family of 2 adults & 3 young kids (though we will probably need another room in a year or 2 when the kids are bigger). Amenities were ok, though we had a wider range when we stayed at the Disney hotels in USA & Paris.

We did not dine at the hotel itself as we were at the park most of the time. There were only 3 food outlets but appear to have a reasonable range of food options. We decided to skip the character breakfast when we found out that only Mickey was going to be there. Regret that we were not informed about the Disneyland Hotel having more characters and the option of being chartered there for breakfast. Would definitely consider this for our next trip for the benefit of my younger 2 kids (my 1st born had a memorable experience of a character dinner in Paris Disneyland).

Hotel has some facilities and activities for the kids, but as we spent all our time at the park, we did not get to enjoy any of these. Will consider staying for more nights for our next trip.

Would have been better if hotel were near enough to the park for us to consider walking. Nonetheless, they run an efficient bus shuttle service that we did not have to wait for long for.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BenBelYen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

Great location for a lower price (compared to Hong Kong Disneyland Hotel) if you're only going to Disneyland. We booked a standard room and with 2 big suitcases, a double stroller, 2 adults + 2 toddlers, the room was way too small for what we'd prefer. We thought it was just a little bigger than a cruise ship's cabin. But what it lacks in size, it makes up for in view (we booked a sea view room) and that great Disney touch; from the hidden Mickeys in the carpet, to the cute amenities packaging! As with every other Disney hotels, there's a mini Disney store in the lobby that stocks a lot of the same merchandises they have at the park. We bought some breakfast item at the Hollywood & Dine quick-service restaurant and it was mediocre at best. The service from the front desk staff and bell boys were great and they're very knowledgeable.

Room Tip: Book a room with a sea view.
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lizzyshakuntala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth Australia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

We loved our stay at Disneys Hollywood Hotel.
We decided to do the Character Breakfast and they suggested that we go to the other Disney hotel as it had more characters and they even organised a private car for us at no charge.

Had a lovely surprise visit from Donald Duck on our second night whilst near lobby, he came up behind us and gave me a big hug. We chose the takeaway food first night and it was great value for money ( approx. $12 AUS for a hot meal and drink) and the second night ate in the restaurant area, yummy pasta.

Highly recommend this hotel for anyone wanting a great Disney experience

Room Tip: We had a Park View Room not a huge view of the park as it is mainly bushland but gorgeous view of t...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank faye001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
4 of 5 bubbles Reviewed 7 December 2013

We stayed at Park view Room in the hotel.We enjoyed watching the firework in the hotel room with the sound & music from the T.V. We were given a discounted voucher for the dinner but unfortunately the resturant was full.They should provide discount voucher for breakfast instead. The bell boys were helpful and knowledgable.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Sparklinglim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Disney's Hollywood Hotel

Property: Disney's Hollywood Hotel
Address: Lantau Island, Hong Kong Disneyland, Hong Kong, China
Region: China > Hong Kong > Disneyland
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#71 Family Hotel in Hong Kong
#77 Luxury Hotel in Hong Kong
#83 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Disney's Hollywood Hotel 4*
Number of rooms: 600
Official Description (provided by the hotel):
Surround yourself in the glitz and grandeur of classic Hollywood at this richly appointed hotel. Be front-and-center during an international buffet with Mickey Mouse, "take 5" in the piano-shaped pool or stroll through a lush garden courtyard of vintage cars and famous landmarks. Combining stunning Art-Deco architecture with a dash of Disney magic, Disney's Hollywood Hotel invites you to stay in a place where you're the star. ... more   less 
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Also Known As:
Disneys Hong Kong
Hong Kong Disneys
Disney's Hollywood Hotel Hong Kong

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