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“Good location if you want to be close to the airport”

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Novotel Citygate Hong Kong
Ranked #55 of 719 Hotels in Hong Kong
Certificate of Excellence
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3,870 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (452)
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Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2012

Stayed there as it was a holiday trip for me but a business trip for hubby. Clean and nice looking hotel. The room's design was rather different from the usual hotel layout - the washing area (basically where you brush your teeth and freshen up) was part of the hotel room and exposed to the aircon. The bathroom and toilet was separated into 2 individual which was good. however, what i didnt like was the floor tiles as the washing area not being carpeted. guess it was for hygiene purpose but its too cold for your feet and i found it quite uncomfortable. however, slippers helped solved the problem..

not all basic amenitites was provided - at least toothbrush and toothpaste wasnt. & for Novotel group hotels, wifi wasnt provided FOC in the hotel rooms which was pretty disappointing..

i guess location is good only if you intend to spend your time at disneyland and the citygate outlets. other than that, nothing much in particular. for the price we paid per night, i think it was pretty pricey and if i were to return for my own holiday, i wont be staying here.. breakfast wasnt even included in the costs..

  • Stayed May 2012, travelled on business
    • Value
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Helpful?
Thank Star88Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2012

We were travelling to Hong Kong and had a free night to use on our Accor card. We chose the Novatel Citygate for the fgirst 2 nights and later went to Hyatt Regency at Kowloon. After staying at both hotels we realised how nice the location was for the Novatel, the view from our room was great and the hotel is very close to some great attractions. Our room was very comfortable and we also availed ourselves of the club facilities at the hotel.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Chancery630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
서울, 대한민국
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2012

Every time I stay this hotel, because good location and good service and so on.
But this time I was suprised ....my room was very humid and I found some black and blue molds on window curtain... -.-

And I'd like to ask Accor hotel chain...to service free internet for platinum members...
This is only one thing I can feel uncomfortable in this hotel..

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HJMJYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 May 2012

I think this hotel is suitable for those who frequently visits Hong Kong and are comfortable traveling and navigating themselves in and around the cities. Novotel Citygate is rather far from central of Kowloon but it is a perfect location for me away from the busy streets of Hong Kong. The hotel is located next to Citygate Mall which is a shopping haven of factory outlet goods. There's also a cinema and supermarket to grab all the local snacks and goodies. Tung Chung is the outskirt of HKG, so somehow the air feels fresher, the place feels more spacious and you see more greens from the room.

The room is clean with modern design that maximises space usage, that comes with a separate shower and WC cubicles. Breakfast leaves room for improvement. A convenient business hotel that's close to the airport, MTR station and bus station next door.

Stayed August 2011, travelled on business
Helpful?
Thank natashakhm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taguig City, Philippines
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 May 2012

Stayed with family at Novotel in June 2011. We chose this hotel because it is near Disneyland and Citygate where the outlets are. The hotel has an escalator that will lead you to the mall. It also has free internet in the lobby. The room as in other hotels in HK is a little bit small but space is maximized as the bathroom is enclosed with glass and opens 2 ways. The view from our room is so nice as there's a side where mountains can be seen and the other is the roadways. The swimming pool is also big with falls cascading on the side.

  • Stayed June 2011, travelled with family
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Helpful?
1 Thank franchesca112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Citygate Hong Kong

Property: Novotel Citygate Hong Kong
Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Hong Kong
#40 Family Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#51 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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