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“Great value for money”

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Novotel Citygate Hong Kong
Ranked #55 of 718 Hotels in Hong Kong
Certificate of Excellence
London
Level Contributor
112 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Great value for money”
Reviewed 28 May 2012 via mobile

This was my second stay at this hotel and I have no complaints. Friendly staff, handy location, free shuttle bus from/to the airport, free WiFi, very good buffet breakfast, nice pool and sun lounging area. Very good choice if you ae transiting through Hong Kong and don't really need a city centre location or if you want to avoid the high cost downtown hotels and are happy to commute. Would highly recommend.

Stayed May 2012, travelled on business
Helpful?
1 Thank Babylon1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,928 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (460)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
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English first
Moscow
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 May 2012

The best thing about Novotel Citygate is its location. it's located right at the Citygate outlets so it was very convenient for shopping and dining. Transportation is also not a problem, because it is situated right next to Tung Chung MTR which leads you directly to Hong Kong Disneyland and Tsing Yi where the Maritime mall, as is the MTR into Hong Kong Central.
Staffs were friendly and professional. The hotel is well maintained, the room was clean and comfortable.I love room - stylish an big, with good view (the superior suite).The restaurant is great. The buffet breakfast is superb and will keep you going all day.Free of charge shuttle bus between hotel and airport for every 15 mins. Would definitely recommend this hotel.

Room Tip: view from the higher floors was beautiful
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank marishcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 May 2012

This is my favorite hotel in HKG though it is far from the city and just a few munutes away from the airport.

It is near the outlet stores and the subway station starts from there.

Quiet area and away from the hustle and bustle of downtown.

MIght be a good idea to stay there since HKG Disneyland is near and Ngong Ping, places you will deifinitely visit.

Stayed June 2011, travelled with family
Helpful?
3 Thank TravelerVic1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 May 2012

Close to the airport (10mins + free shuttle), Citygate Outlet (with lots of shops, restaurants, cafes, a foodcourt and a suprmarket) Ngong Ping 360, Disneyland and the MTR. The room is quite small but the bed is very comfortable.The front desk staff were always helpful. I will definitely stay here again.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank rja34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lebanon, New Jersey
Level Contributor
124 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 24 May 2012

IMHO airport hotels should be like a favourite pair of shoes; comfortable, do the job and cause no concern.

Novotel CityGate hits the mark exactly. Unmemorable for all the right reasons; easy check in, decent meals, good service, excellent night's sleep, easy transfer back to the airport.

Job done.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank foliumnondefluet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macau, China
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 May 2012

Very near to the Airport, but very far away from the city centre.There's a Mall (Outlet), lots of shops, cafe, restaurants, a food court ....and a super market inside the Citygate Outlet. Disney Land it's just one station by MTR. Very good for 1st time visitors, stay for 1 to 2 nights in Novotel Citygate.
The Hotel staff very kind and friendly. Thanks

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Macau_1206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 May 2012

We arrived,me in a wheelchair,having hurt my foot in Canada
Lovely tommy checked us in,I asked about an upgrade,he very deftly changed the key card,and gave us the upgrade,to exec,with 'free' internet,BUT no club breakfast,only coffee!! The coffee machine was hopeless,the young lady on duty tried to help us with a wheelchair,via Cathay,she realy did try,but no weelchair at the airport untill we checked in.When my husband checked us out,he was charged for internet,queried it,was told Tommy had no right to tell us it was "complimentary' HE HAD TO PAY
WHAT A MISSERABLE UPGRADE,we have Platinum loyalty card!!! NEVER known BED ONLY upgrade
We will be in a different hotel in Sept. when at HK airport,LOYALTY?????????????????????????
Refer to Pullman,BKK,and Pattaya "how to treat 'loyal' Accor guests

Room Tip: beds comfy
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  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank erindoors1940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Citygate Hong Kong

Property: Novotel Citygate Hong Kong
Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Hong Kong
#40 Family Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#51 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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