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Reviewed 4 weeks ago

120SGD for a night in central HK, close to the MRT, with a clean room and standard amenities... this works. Perfect hotel for the businessman looking for a simple affordable room in HK. Probably not for honeymooners...

  • Stayed: September 2018, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Thierry d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICSW_Hotel_Manager, Manager at iclub Sheung Wan Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,

Many thanks for your stay at iclub Sheung Wan Hotel and posting of the great staying experience. We are glad that you generally enjoyed the stay with us. As you might be aware iclub Sheung Wan Hotel as a contemporary select-service hotel. Hotels like us even in other part of the world, some are also offered without a proper restaurant. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests. We found that most of our guests appreciated accordingly, and we are delighted to learn that you are one of the many as well. Meanwhile, should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. We look forward to welcoming you back many times in near future.


Best Regards.


Aman Ng
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I don't mind a small room, but this one seems to have been designed to be awkward. The sink in the bathroom is so weirdly low my back aches trying to wash my face and water ends up all over the floor. There's nowhere to put your toiletries in the shower except the floor. I've bruised my elbow trying to get clothes in and out of the closet. And the bed I shard as a rock. I am thoroughly perplexed by the '#1 value' rating.

  • Stayed: September 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank TrailBlazer590473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICSW_Hotel_Manager, Manager at iclub Sheung Wan Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,

Many thanks for your stay at iclub Sheung Wan Hotel and your subsequent posting of your experience in our hotel. We feel deeply concerned about various issues that you brought to us, thus your experience at the Hotel was somehow affected. We shall definitely look into the improvement plans accordingly. Please rest assured that we constantly strive to improve on our services, and do value every of your valuable comments. As you might also be aware that iclub Sheung Wan Hotel is under select-service hotel category, which some of the traditional hotel service is not available, i.e. food & beverage, IDD call, money exchange, concierge service, stocked mini-bar fridge, etc. On the contrary, iclub Sheung Wan Hotel features with simplicity and convenience. As such, we don't have a proper restaurant, which is quite similar to some boutique hotels like us in other parts of the World. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests, which we actually didn't advertise in any channel that we provide such delights arrangement. We found that most of our guests appreciated accordingly, and we count on your understanding as well. In our hotel group, we do have a range of full service hotels that might be more suitable to your accomodation requirement. Do contact us for any recommendation upon your next visit to Hong Kong.


Best Regards.


Aman Ng
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Everything about staying including room condition and staffs' kindness was perfect.
Especially, they generously offered bread and fruits even in the whole afternoon time because all of guests were stuck in the hotel due to the huge storm which hit HK seriously.
However, the only thing which should be improved about this hotel is the refrigerator which didn't work well. The temperature of the fridge was not proper to keep the food in it.

Stayed: September 2018, travelled with friends
1  Thank Hoop1205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICSW_Hotel_Manager, Manager at iclub Sheung Wan Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,

Many thanks for your stay at iclub Sheung Wan Hotel and posting of the great staying experience. We are glad that you generally enjoyed the stay with us. As you might be aware iclub Sheung Wan Hotel as a contemporary select-service hotel. Hotels like us even in other part of the world, some are also offered without a proper restaurant. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests. We found that most of our guests appreciated accordingly, and we are delighted to learn that you are one of the many as well. Meanwhile, should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. We look forward to welcoming you back many times in near future.

Best Regards.



Aman Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Hotels in Hong Kong are expensive especially near Nathan Road etc., so I booked the iClub on Hong Kong Island instead. It was modern yet reasonably priced. The hotel was very clean and tidy and well situated. I hadn't stayed in that part of Hong Kong before and was pleasantly surprised with how interesting the area is. Staff were helpful and although they didn't provide breakfast, the hotel did have a cafe type area where guests could help themselves to toast, coffee etc for free. Plenty of cheap eating establishments nearby.

  • Stayed: September 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank travelhelper666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICSW_Hotel_Manager, Manager at iclub Sheung Wan Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,

Many thanks for your stay at iclub Sheung Wan Hotel and posting of the great staying experience. We are glad that you generally enjoyed the stay with us. As you might be aware iclub Sheung Wan Hotel as a contemporary select-service hotel. Hotels like us even in other part of the world, some are also offered without a proper restaurant. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests. We found that most of our guests appreciated accordingly, and we are delighted to learn that you are one of the many as well. Meanwhile, should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. We look forward to welcoming you back many times in near future.

Best Regards.


Aman Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Nice clean room, small modern design. Staff were friendly, room cleaning service staff were lovely. The bed was very hard, which I am not used to, so I requested another quilt/mattress topper for the bed and this helped somewhat.
The location is fantastic, Sheung Wan is my favourite part of the city and is so close to central and all public transport options. Heaps of places to eat and drink nearby.
As the rooms are small, I would suggest to the hotel to make more hooks available throughout the room and bathroom. Also, the mini bar fridge is not cold unless you leave the cupboard door open - a common thing in hotels when there is no ventilation for the fridge to cool.
Overall I would recommend this hotel if you are ok with a firm bed :)

  • Stayed: September 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICSW_Hotel_Manager, Manager at iclub Sheung Wan Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,

Many thanks for your stay at iclub Sheung Wan Hotel and posting of the great staying experience. We are glad that you generally enjoyed the stay with us. As you might be aware iclub Sheung Wan Hotel as a contemporary select-service hotel. Hotels like us even in other part of the world, some are also offered without a proper restaurant. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests. We found that most of our guests appreciated accordingly, and we are delighted to learn that you are one of the many as well. Meanwhile, should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. We look forward to welcoming you back many times in near future.

Best Regards.


Aman Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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