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“Pleasant Stay with Accessible Location and Empathy Service”

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Butterfly on Waterfront
Ranked #78 of 718 Hotels in Hong Kong
Certificate of Excellence
Singapore, Singapore
Level 5 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Pleasant Stay with Accessible Location and Empathy Service”
Reviewed 10 July 2014

We stayed there for 5 days for a getaway. Room was clean, bed was comfy and we faced a nice waterfront view. Service was superb, we asked them to get us a cab many times and they would always run an extra mile. Its location is accessible to the heartlands of Sheung Wan, which you find many local food and lifestyles which you hardly see in the typical urban commercial Hong Kong like Mongkok. Would reccommend this hotel.

However, there is room for improvements regarding the hotel breakfast. It could have been more choices. And could implement some local dimsum for breakfast menu.

Room Tip: Request for higher floors Request for waterview
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  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank chewyfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Waterfront, responded to this review, 15 July 2014
We are pleased to have offered you a satisfying stay with our high standard of guest services and convenient hotel location. Thank you for the comment on the breakfast choice too, and we will ensure continuing improvement will be made. Thanks again for the recommendation and we look forward to welcoming you back soon.
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1,224 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Ohio
Level 6 Contributor
131 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 8 July 2014 via mobile

Take the C exit out of the Shen Wan metro stop, turn left on the street, and you come to a little purple entrance. The lobby smells amazing and the staff are very helpful. The room is small but clean, and the view is great! Air conditioner and water pressure work well. What more do you need? There is some awkwardness with a glass bathroom door, especially because the room is small. However, we just taped newspaper over the door and housekeeping left it up for our stay. It's a safe area with a great wine shop down the road and a number of restaurants nearby. We really enjoyed our stay!

Stayed July 2014, travelled as a couple
Helpful?
2 Thank Brianne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Waterfront, responded to this review, 9 July 2014
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our excellent guest services and the room cleanliness. Our guest services teams take their roles very seriously and try, every day, to provide that personalized service that our guests expect. The issue regarding the glass bathroom door will be taken to our management’s attention to ensure that necessary improvements can be made. Do contact us directly when you are planning your next trip to Hong Kong, we hope your next stay would be even more enjoyable.
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London, Canada
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 July 2014

We stayed here at the end of June 2014 for 5 days to attend our niece's wedding, and would definitely return. Our room was very clean and compact, very functional with plenty of drawer space beneath the bed, in the desk, beneath the window seat. A refrigerator and an electronic safe. Very comfortable bedding - the best linen I've slept in! A 5 level organizer on the bathroom counter provided place for all toiletries. The shower had good water pressure. Air conditioning almost too good - we could certainly cool down very quickly after coming in from the hot and steamy weather outside. Lots of outlets to plug in electronics - important for photographers! Staff very helpful and spoke English well (important for someone who is Chinese but doesn't speak the language fluently!). The breakfast (included) was more than we expected - a choice of (1) granola with Greek yogurt and berry parfait as well as cornflakes in milk (2) 2 eggs cooked to order with sausage, bacon, and hash brown (3) fresh fruit salad with watermelon, cantaloupe, and dragonfruit as well as pastries. All choices come with toast and jam, tea or coffee and orange juice. Everything freshly cooked, not buffet style.
We chose a room with harbourview, higher up (30th floor) and enjoyed the view in the morning and night. The cost through the hotel was significantly less than we would have paid for a room with similar amenities in Toronto.
Location is at the western end of the blue line (Island line) of the MTR. The walk to MTR takes about 10 minutes, and then you have to walk a lot through the system before you actually get on the car. But if you take the "ding-ding" tram (non-airconditioned) which is on the street behind the hotel, you can get to the central district quicker.
All in all, a very positive experience!

Room Tip: Higher up, harbourview
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank photobuglondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Waterfront, responded to this review, 9 July 2014
Thanks for your comprehensive review! We are very pleased to hear that you enjoyed your stay, and glad to hear that everything from the room, restaurant to the guest services team was to your liking. We’d love to welcome you back the next time you're in Hong Kong!
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Leighton Buzzard, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 June 2014

The hotel was perfect. The staff are so helpful and friendly and cant do enough for you. The location is about 10 minutes walk to tube. The rooms are clean and tidy, the breakfast was also very good. Highly recommended. Really superb.
Nikola & Mark Mclean-Hall

Room Tip: The rooms looking over the harbour are best if your low down.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nikola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 June 2014

Stayed here back in January when it was called Hotel De Edge and thought it was a fantastic little functional hotel. Very reasonable price and quite a good location, we mostly walked to MTR but when we did catch a Taxi all we had to do was ask the Hotel and tell them where we wanted to go and they would go straight out flag one down and tell the driver where we wanted to go which made it very simple. Loved the breakfast here too, yes it is quite small but very nice, comfortable and again very functional they also done my favourite Eggs Benedict. As for the staff all round they are very friendly and very helpful, I would definitely stay here again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank schumimatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Waterfront, responded to this review, 2 July 2014
Thanks for your nice review, it's great you liked the hotel location much and we hope to serving you again soon.
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Hong kong
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

I was very please with my stay there over the weekend. The other night I was very sick , I called the conceige and ask if they could helpe get any good especially congee as my stomach wasn't feeling very well. One of the staff (I forgot his name ) was kind enough to help me go get plain congee, it was 4am in the morning, i really appreciated it. Thank you again ! If the staff didn't help me I could have gone to the hospital. Thanks a lot !

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lalala82173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Waterfront, responded to this review, 20 June 2014
We are glad to know that our guest services team have been able to offer you valuable assistance during your stay. At Butterfly, it's our mission to ensure an enjoyable experience for our guests and we are never hesitate to walk the extra miles for you. Thank you so much for sharing your appreciation with us, and we sincerely look forward to welcoming you back with us again soon!
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Melbourne, Australia
Level 4 Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 June 2014

Butterfly on Waterfront is a well located newly renovated hotel which offers harbour view
rooms .I found the location very central and reasonably priced for Hong Kong.
from the airport (Airport express to Hong Kong station 25 minutes) then a DING DING tram
direction Kennedy town (5 minutes) stop 82 w get off Sutherland street and walk 2 minutes
up Sutherland street and turn left and you arrive at the hotel .
originally had a harbour view room but decided to upgrade to a higher room on arrival
another 10 US $ but the view over the harbour was great. .
the rooms are very small and compact...normal for Hong Kong.
breakfast was very basic (included in price but ok to start the day)
reception very helpful and friendly
the room ..bed Queen size ...comfortable ..the shower ..FANTASTIC great water pressure
and after a day sightseeing was a welcome relief at days end....for the girls a hairdryer
coffee/tea making facilities....and a couch to laze on by the window with the view.of the Harbour
cable tv 32 inch with a good selection of English channels.
stayed in room 2703 ....only four rooms to each floor. finally wii fii was excellent.
would I stay here again yes.
also only a 5/8 minute tram trip to Central station (from which its easy to go where ever you want) What ever you do buy an Oyster Card at the Airport on your arrival...you can get a refund on any remaining credit on your return to the Airport

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank rcj957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Waterfront, responded to this review, 2 July 2014
It's lovely to learn that you liked our hotel location and facilities so much. We are glad to have impressed you this time and we look forward to your next visit soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Butterfly on Waterfront

Property: Butterfly on Waterfront
Address: 94 Connaught Road West, Sheung Wan, Hong Kong 0, China
Region: China > Hong Kong > Sheung Wan
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#25 Best Value Hotel in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Butterfly on Waterfront 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
Travelling is rarely all about play there days. There is - usually - a time for work, a time for play and a time to unwind. Sitting right between the bustle of Central and the leisure of Sheung Wan, and two mere blocks from the artsey lower-end of Hollywood Road with a stunning view of the harbour, Butterfly on Waterfront is where you get to enjoy the best of three worlds - the busy one, the happening one and the relaxing one. To fulfill travellers' need for seamless, connected travel experience, the hotel now offers "4G Pocket WiFi Device" to keep your life in sync! Bring WiFi with you around town and stay in touch with the mobile hotspot (unlimited local data) that instantly connects your devices (up to 5 smartphones, tablets or other wireless portable devices) to the Internet anywhere the coverage is available. Straightforward and effortless - this is how travel should be! When you're done exploring the eclectic mix of cafes, shops and private kitchens in this uber-cool, up-and-coming neighbourhood, you might want to take advantage of your proximity to the Macau Ferry Terminal and hop on a boat to Macau to see Asia in an entirely new angle. Or you might want to sit back, relax in our simple and thoughtful interior, and enjoy the infusion of natural light and modern trappings our 90-room hotel offers. From branded amenities, multimedia docking station, free Wi-Fi, free smartphone - think unlimited local calls and 3G data, even a city guide - to 24-hour front desk and ' Local Ambassadors' to help you navigate the city, everything here is designed to encourage a balanced approach to living, working and playing. How well connected are we? - Within 3 minutes walk from Sai Ying Pun MTR subway station - 8-minute taxi ride to the Airport Express Hong Kong Station for direct train connection to Hong Kong International Airport. ... more   less 
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Also Known As:
Butterfly On Waterfront Hong Kong

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