I think the point here is that it is a great experience. Probably most visitors will have had better, cheaper Dim Sum / Yum Char at some other place, at some other time. Yeah yeah, but the food is good, say a 7/10, pretty authentic, not overly expensive and the place has tablecloths, china, and a cool view.
Service can appear abrupt with the trolley derby going on, but hey, this is Hong Kong. They don't do subtle and polite in HK, unless it's really top end. Just take it for what it is and not, like some reviewers, castigate it for not being like it is 'back home'.
This is not the easiest place to find (it's on the 1st floor of City Hall's Low Block, so get good directions or get a cab to drop you).
No bookings but it is large and if you're there at or soon after opening you won't have to wait.
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