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“Good location, not so great service”
Review of Xuanwu Lake Hotel

Xuanwu Lake Hotel
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Xuanwu Lake Hotel
Ranked #542 of 1,904 Hotels in Nanjing
Mumbai
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Good location, not so great service”
Reviewed 30 December 2013

Stayed here for 2 nights on a business visit. The location is good, many restaurants are within 10 minutes walking distance. There are few places to shop as well. Rooms are decent, little small though. Service was poor. On the first night, I ordered for a simple dinner at room which took almost an hour! A cup of tea took additional 20 minutes. Breakfast menu was good, reasonable variety and had a good view from top. Decent place for couple of night stay, probably not worth the price, though!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arunangshu_Roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Union, Kentucky
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 July 2013

Stayed there for six days on business. The hotel is in a great location, very close to good restaurants and sightseeing zones. Very clean property and the service is impeccable. The restaurant on the top has a nice view. Food is nothing special, but not bad either.
Perhaps the only thing they could improve on is the fitness center. Machines are aged, they could use an upgrade.

You can find a lot of expats that stay there and choose it because the hotel employees make it very comfortable.

Recommended.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jumbocano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 May 2012 via mobile

Very average hotel. Got a "deluxe king room" that was only slightly bigger than the footprint of the bed. Fortunately only for sleeping. Paid 600 rmb corp rate. For a couple hundred more prob could have stayed in a real 5 star

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onemorehotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wemmel
Level Contributor
78 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 19 April 2012

Highlights:
- excellent location, right next to subway (20m) and XuanWu lake
- they speak English
- nice clean rooms
- bathroom: clean and well equipped, all electrics fit

Negative points:
- bad beds, very lumpy and saggy
- airco could not cope (with outside temp of 25°C, you need to leave a window open to get any airflow which meansa lot of noise comes in)

Average:
- breakfast (no fresh juice, no European style bread, dismal coffee)

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 February 2012

Nice hotel - very convenient to walk to Xuan Wu Lake, which was beautiful. Easy access, via taxi, to Confucius Temple and Nanjing Massacre Museum.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelbug525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Xuanwu Lake Hotel

Property: Xuanwu Lake Hotel
Address: No.120 Dongyang Neighborhood, Xuanwu District, Nanjing 210042, China
Region: China > Jiangsu > Nanjing
Hotel Style:
Ranked #542 of 1,904 Hotels in Nanjing

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