I stay in many hotels in China on business trips, and unfortunately let chinese colleague book '4 star' hotel for me.
The hotel was probably OK 10 years ago, but as usual substandard maintenance means that it is dirty and many facilities don't work. And the rooms were so dimy lilt, I could not find things I had left in the room!
Not one person spoke any English, and the service was abysmal.
In typical Chinese fashion, they don't know what a vacuum cleaner is.
In 4 nights I had to change rooms 2 times. The refrigerator would not work in one room, and in the 4 nights stay, I managed to get internet access only for about 2 hours.
The maintenance of the hotel is way below standard. I had no toilet paper for 2 days (could not make housekeeping staff on telephone understand, and, of course they would not come to investigate the problem!! They probably would not put toilet paper in the room because the toilets would not flush properly!?!?!?!
Buffet breakfast was lousy. Coffee was always dead cold and could not make staff understand that coffe should be hot!
And then i was charged for bar items that I did not consume or drink. This was in the rooms where I changed to anothere room, so probably the staff were helping themselves knowing that i would be charged. Maybe?
Will never, ever, stay there again.
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