Service was excellent, you call and they answer! Towels, iron, ice, laundry... it all happens very quickly, impressively so. Check in was super easy. English was no problem.
We booked a suite which slept 3 people (when using a rollaway). The beds were excellent (firm) but the room was warm. Someone told us they shut off the AC during fall and winter months; our trip was in October. That might be fine for lower floors, but we were towards the top and hot air rises. After a warm shower, the room was pretty warm and opening the windows didn't help much.
The hotel is well situated near the lake, right on a subway line and near a station, and 2 stops from the main train station. It is also around the corner from Hunan Road - a major shopping area. We had them do some laundry which was rather expensive but convenient and returned the same day. BTW, it turns out a Fornet location is right around the corner on Hunan Road which is probably the cheaper laundry option - I just didn't know until it was too late.
The hotel in general is excellent, but I found the fixtures in our particular room to be a bit worn. Water faucets were loose, the bathroom door latch was near end-of-life, the room's door hinge was pulling away from the frame. It wasn't as impressive as the pictures I've seen online. The details were a bit lacking... Would I stay here again? Yes.
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- Also Known As:
- Lakeview Xuanwu Nanjing