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Hotel Indonesia Kempinski
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Reviews (1,195)
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704 - 709 of 1,195 reviews
Reviewed 11 January 2014

I'm happy the service given by their staff they smile from the heart willing give extra help when needed when I visit Jakarta I will always never forget visit hotel Indonesia it's given me touch as I am at my home staff in the café are rather experience

Room Tip: room need impove
  • Stayed: December 2013, travelled with family
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Thank hotmail1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this reviewResponded 15 January 2014

We would like to take this opportunity to thank you for your praising comments and feedback about our team and our restaurant. We do try to make our guests feel like home.

Once again we thank you very much for sharing your feedback with us and hope to have the privilege to welcome you back soon.


Kind regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

If you've read The Year of Living Dangerously by the late Australian novelist Christopher Koch, you would probably agree that Hotel Indonesia is not just any other luxury hotels one can easily find everywhere nowadays.
Amongst many things, it symbolises President Soekarno's proud resistance to the 'Western powers' during a time when Indonesia was plagued by a multitude of problems.
Rather disappointingly, as Christopher Koch himself pointed out, after it came under the management of the Kempinski Group, Hotel Indonesia does not retain much of its history. The decor of the ground level bar was a modern luxurious blah.
If you were like me, who came here looking for the Wayang Bar immortalised in Koch's novel, you'd be mightily disappointed.
The place is opulently decorated, the service was excellent, and the coffee was the best one I had in Jakarta so far.

  • Stayed: January 2014, travelled with friends
    • Value
    • Service
Thank TCinJakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this reviewResponded 15 January 2014

Thank you for taking the time to post your review and for sharing your positive experience with us. We are happy that you enjoyed your stay, particularly our coffee.

We also see Hotel Indonesia as the pride of the nation. Among the modernity of the design and service of the hotel, we do keep the heritage close to our hearts. We have a special room on the mezzanine level to showcase keepsakes from the grand opening night of the hotel in 1962 and we display President Soekarno’s favourite artworks on prominent locations in the hotel, including a poetry that he wrote.

Furthermore, we are currently producing a book about the history of the establishment of the hotel for discerning guests such yourself.

We look forward to the pleasure of welcoming you back in the future.

Kind regards,
Hotel Management

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Reviewed 6 January 2014

This is a long overdue review about this fantastic hotel. Truly, the facilities are faultless. the room, the bathrooms, the facilities- clean , luxurious, and deserving seven stars. By this hotel I am measuring all other hotels in the world. I am now surprised that some hotels don't give welcome drinks to guests.(!!) We left our bags there accidentally and only realised this at the airport. They surpassed all levels of customer service when they flew the bags home to us. This is beyond all our hopes. And shows that this hotel means business when it comes to pleasing their customers. Definitely will look out for Kempinski next time I travel, because now I know what they're standards are.

Room Tip: Facing the roundabout!
  • Stayed: September 2013, travelled as a couple
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Thank ShilaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this reviewResponded 14 January 2014

Thank you for taking the time to post your review and for sharing your wonderful experience with us.

We are happy that you enjoyed our rooms and facilities, specifically our fresh welcome drinks. We are also glad that your luggage arrived safely and will share your remarks with our team members.

We look forward to the pleasure of welcoming you back to Kempinski anywhere across Asia, Middle East, Europe and Africa.

Kind regards,
Hotel Management

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Reviewed 30 December 2013

We love this hotel so much we decided to write this review during our stay. the location is just great. I stayed at the other pricier hotel next door but Kempinski outdo it by good amount. reception staff is very professional. we asked for connecting room, they had prepared adjacent rooms but was able to accommodate it in no time. the room is really spacious, stayed at the executive level and the executive lounge is just perfect. The spa is nice and reasonably priced, compare to other five star hotel. the room decor is nice and functional. the kids love the pool! looking forward to breakfast!

  • Stayed: December 2013, travelled with family
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Thank GU96910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this reviewResponded 3 January 2014

Thank you for taking the time to write your review. We are very pleased to hear that we surpass other hotels that you have stayed in by tending to your needs in competitive pricing. We look forward to welcoming you and your family back!

Kind regards,
Hotel Management

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Reviewed 29 December 2013 via mobile

I had four days again at the hotel. It is a historic hotel!! And also great hotel for business. The service executive lounge serve very good and the breakfast was delicious!!! What I love most delious fruit! I really like a servicer guy here. He is very kind.
The hotel connects Grand shopping mall and next is a luxury mall so very convenience.

Stayed: October 2013, travelled on business
Thank lennguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this reviewResponded 3 January 2014

Thank you for coming back to stay with us. We are glad to hear how much you enjoyed our executive lounge. It was our pleasure to serve you and we will be happy to see you again in the future!

Kind regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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