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“So So Hotel... Only Great Location”
Review of Oria Hotel

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Oria Hotel
Ranked #136 of 465 Hotels in Jakarta
Denpasar, Indonesia
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“So So Hotel... Only Great Location”
Reviewed 22 December 2013

Had stay in this hotel for several times during my business trip to Jakarta. So so Hotel and the only advantage is their strategic location only so no wonder the Hotel's rate quite expensive. The last time I stay at this Hotel was a nightmare. Poor service and housekeeping. I'm arrived in evening, check in to the room and found the mineral water is not replaced with the new one!!! Call the reception and request for new mineral water and no one delivered it until I'm check out!!!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hendry18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OriaHotelJkt, General Manager at Oria Hotel, responded to this review, 27 August 2014
Dear Sir,

I apologize that our staff service did not meet your expectations. As this is such important issue for us, I would really appreciate if you have a moment to email me at gm@oriahotel.com with the specifics in order for us to continually improve our service.

Thank you for your support and we hope we will have the opportunity to welcome you back and to serve you better next time.

Best Regards,

Oria Hotel Jakarta
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90 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Indonesia
Level Contributor
284 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 22 December 2013

This is a relatively new hotel and is very strategically located. It's within a walking distance to Thamrin street where many major banks and corporate buildings are located. The 24-hour McDonalds, Starbucks, Burger Kings are a mere 7 minute walk.
The room has a simple, minimalist design. The size is alright (slightly bigger than the rooms at the nearby budget hotel). It's clean and comfortable. The staff are polite and courteous. The check-in and out were quite efficient. Parking is easy and free. The Caza Suki Japanese restaurant on the 2nd floor is also quite good. There are plenty of restaurants and Jakarta street food style on the near-by Sabang road.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed-Henry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OriaHotelJkt, General Manager at Oria Hotel, responded to this review, 27 August 2014
Dear Sir,

Thank you for your review of Oria Hotel, and we are glad that you had an enjoyable stay with us. We are also delighted that you took the opportunity to try our All You Can Eat, Shabu Shabu & Barbeque menu at Caza Suki. We look forward to welcoming you back to Oria Hotel during your next visit, when perhaps you could sample some items on our Ala Carte Menu.

Best Regards,

Oria Hotel Jakarta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ko Samui, Thailand
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 December 2013

New hotel near heart of CBD, the Oria has a friendly staff an clean rooms. Bed was excellent and shower fine. Good selection of channels on the TV. Staff did a good job. Clientele was mostly local, not many foreigners. I like the area, having stayed near there multiple times. Plenty of restaurants, feels pretty safe, and close to shopping malls.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ricardo n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OriaHotelJkt, General Manager at Oria Hotel, responded to this review, 27 August 2014
Dear Mr. Ricardo,

Thank you for your review of Oria Hotel, and we are delighted that you had an enjoyable stay with us.

We are also pleased to hear that you found our bed comfortable, as we provide 5 Star Quality King Koil Beds. Our Staff also appreciates the positive feedback regarding their service.

Thank you for your support, and we look forward to welcoming you back to Oria Hotel during your next visit to Jakarta.

Best Regards,

Oria Hotel Jakarta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 November 2013 via mobile

It's one of the most affordable hotel I have stayed in. Love the location and its surroundings - lots of nice local pubs, 7eleven and restaurants.

There is even an old shopping mall just a few doors away.

Oria is a new hotel so the rooms, lobby and surrounding of the hotel is very clean. Rooms are rather small but no complains for the price you pay.

The only complain when I asked for an iron and ironing board they only send me the iron without the board and merely say there is no ironing board. Hmmm...

Stayed October 2013, travelled on business
Helpful?
Thank YEWJIN2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OriaHotelJkt, General Manager at Oria Hotel, responded to this review, 27 August 2014
Dear Valued Guest,

Thank you for your positive feedback, and we are delighted that you enjoyed your stay with us. At Oria Hotel, we strive to deliver the best experience at great value, and we are delighted that we were able to give that to you. We have sent your input regarding the ironing board to our Housekeeping staff so that it can be resolved.

Thank you for your support, and we look forward to welcoming you back to Oria Hotel during your next visit to Jakarta.

Best Regards,

Oria Hotel Jakarta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 November 2013

We stayed at this hotel from 8 nov 2013 for 4 days. The hotel room is worth the money we paid. Staff very friendly, room was clean and comfy bed. Best is close to shopping area and walking distance to serinah mall and restaurant. Taxi is easy to get and the fare is very cheap. I will definately stay in this hotel again. Very convenient hotel. Recommend to take the std room, closer to the lift. Deluxe room only one on every floor and is on the end of every floor

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mahani A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OriaHotelJkt, General Manager at Oria Hotel, responded to this review, 27 August 2014
Dear Valued Guest,

Thank you for your positive comments, and we are delighted that you enjoyed your stay at Oria Hotel. We are glad to hear that you enjoyed our hospitality, which as you mentioned, we strive to deliver at great value. We are also glad to announce that we have opened up several new types of rooms, including the Deluxe Suite, Executive Suite, and Oria Suite.

Thank you for your continued support, and we look forward to welcoming you back during your next trip to Jakarta.

Best Regards,

Oria Hotel Jakarta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 August 2013

I just checkef out from this hotel and I am glad that I only stayed for one night. The wifi works well from the room.The room amenities are good, ac works well and the warm water as well. The bathroom wad not clean with hairs on the floor. The worst part is the mosquitos. I could not sleep and the repellent did not seem to help. I will never come back nor recommend this hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pureflame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ririn_76, Director of Sales at Oria Hotel, responded to this review, 29 August 2013
Dear Sir,

Thank you for staying at Oria Hotel. We apologize for any inconveniences during your stay and please be assured that your input is being taken seriously and management has taken action. We put a priority on cleanliness of our rooms, and also schedule regular pest control, but apologize for the shortcomings during your stay with us. We hope that you will give us another chance so that we can show you that we are striving to continuously improve our service and guest experience.

Best Regards,

Budi Utami
Director of Sales
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Travellers are raving about these Jakarta hotels

Mesaieed, Qatar
Level Contributor
150 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 1 August 2013

Hotel Oria
Nice new hotel at wahid hasyim road jakarta. some finishing job still in progress in building but no affected to our stay.
Room was bright and clean with central AC unit was great, big TV with lot of channel. Safety box, bathtub, ketle, fridge available.
Just Few step walking to sarinah shoping mall, cafes, money exchange, etc. everything u can get by walking distance.
Very recommended.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Setyabudianto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ririn_76, Director of Sales at Oria Hotel, responded to this review, 29 August 2013
Dear Sir,

Thank you for staying at Oria Hotel and for your review. We are glad to hear that your enjoyed your experience staying with us. In the information age, we understand that our guests need to stay online, which is why we provide 60 TV channels and free Wifi Internet in all rooms. We hope you see you again in the future, especially now that we have upgraded the hotel’s restaurant and lobby.

Best Regards,

Budi Utami
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oria Hotel

Property: Oria Hotel
Address: Jl. KH Wahid Hasyim no. 85, Jakarta 10350, Indonesia (Formerly Luxe Hotel)
Region: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #136 of 465 Hotels in Jakarta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Oria Hotel 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
ORIA HOTEL is strategically located in Jakarta CBD area, surrounded by Foreign embassies, Government and Corporate offices, as well as some of the best malls in town. Only 45 minutes away from Soekarno Hatta International Airport, we are walking distance from famous food outlets, Sarinah Thamrin Shopping Mall, and only a 5 minutes drive from one of the largest shopping malls in Jakarta, Grand Indonesia. This central location makes us the perfect accommodation for both business and leisure travelers. Experience our fully-equipped 150 rooms, which reflect the modern spirit of Jakarta while still providing the comfortable warmth of home. With 5 (five) meeting rooms and a Ballroom, we are the perfect destination for your business needs. Other facilities includes our all-you-can-eat Caza Suki Restaurant, Fitness Center (still under construction), and In Room Traditional Massages. Supported by our dedicated team, ORIA HOTEL is committed to providing our utmost hospitality to ensure your stay with us meets all expectations. ... more   less 
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