Booked this hotel for 3 nights as we were on our honeymoon.
Checked in and proceeded to our room. Arriving at our room we discovered it was extremely dark, not much lighting, and very smelly. We opened the curtains to a dirty window. The room itself was extremely dirty, dust everywhere. Dirty stains on the sofa, blood stains on the pillows, very small pillows for a double bed and pillow covers not even completely covering the pillow, dirty table and floors. "NOT A 4 STAR" not at all.
After informing reception, they say they would change the sheets. we waited for over half an hour, they just placed all the dirty sheets on the floor and left? Unfortunately Akmani Hotel were fully booked, making it hard for them to fix this situation which ended up for us to cancel our booking. One hour after check in. I will not recommend this hotel to anyone based on my experience. They were unable to fix this problem that ended up costing me in my pocket on my honeymoon.
Staff were apologetic and polite regarding this matter and were helpful to try arrange us another hotel.
That was my experience, Im sure others had a different experience.
- Official Description (provided by the hotel):
- Akmani Hotel in Jakarta, Indonesia. ... more less
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