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“Good Location and Unique Style”

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HARRIS Hotel & Conventions Kelapa Gading Jakarta
Ranked #48 of 472 Hotels in Jakarta
Certificate of Excellence
Reviewed 9 July 2012

I was impressed with some special touches, which made the hotel seem better than it is. The orange theme (including nice organe essential oils in the room) made it stand out. Staff were also young vibrant and decked out in youthful orange attire. Location was superb, being linked to a HUGE mall.

Stayed: July 2012, travelled on business
3  Thank Singap0reTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 26 July 2012

Dear Valued Guest,

Thank you very much for taking the time to share wonderful comments with us and please be sure that the whole team is extremely grateful.

We are as well very glad to read that you enjoyed the overall concept of our hotel.

Our guests feedback are our most precious source of information to remain focus on improving service details and consistency.

We are indeed looking forward to welcoming you very soon on your next trip to Jakarta.

Harrisly yours,
Jean-Pierre Serfaty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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446 - 452 of 663 reviews

Reviewed 9 July 2012

This is probably the most practical hotel with a level of service that rivals the Sheratons, Westins and Hiltons included in Indonesia. Room was a minimalistic approach, maybe a little too spacious in some ways. The mattress was very comfortable, not too hard and not too soft.
Probably the best character of this hotel is its vicinity or alignment with 4 super malls. Food is something you never need to worry about. You would find anything or everything from every corner of the world. However I would still recommend the breakfast which has a few local specials including a very "strong" local health drink. Wink! Wink!

Room Tip: All rooms are great!
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  • Stayed: June 2012, travelled with family
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Thank GaryChin68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 26 July 2012

Dear Valued Guest,

We thank you very much for staying at our hotel on your recent visit to Jakarta and for sharing your valuable comments.

We are indeed very pleased to read that we have been able to fulfill your expectations.

Please be sure that your review has been warmly welcome by our whole team and that we remain focus to consistently improve our services and facilities.

We are looking forward to welcoming you again very soon on your next trip.


Harrisly yours,
Jean-Pierre Serfaty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2012

The place is beautiful, and more beneficially you have a Mall attached to the hotel, its in one of the prime location of Jakarta. The only lacuna is most of the staffs cannot speak english, as an international guest, you find difficult to make them understand your requirements.

Room Tip: Non Smoking rooms have a good view of the sea.
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  • Stayed: October 2011, travelled on business
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1  Thank Jagat_Pani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear Valued Guest,

We thank you for having staying at HARRIS Kelapa Gading while being in Jakarta and for sharing your experience with us.

We understand that the strategic location of the hotel next to the Kelapa Gading shopping Mall has been essential to you.

As we are continuously trying to improve our services and facilities, please be sure that English training is one of our major concern in order to fulfill our Guest expectations.

Our guests feedback are our most precious source of information and a truly appreciated support to our daily commitment to try to always positively surprise you.

Once again thank you very much.

We are indeed looking forward to welcoming you again very soon.

Harrisly yours,
Jean-Pierre Serfaty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2012

a strange but good mix of styles. Great breakfast and modern, clean rooms with all items you need to get connected. Last time it was alittle strange as they had a DJ Event nearby and usic in the Lobby was that loud that you even could not hear your own voice but in the end I can recommend this one.

  • Stayed: September 2011, travelled on business
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1  Thank DolceVita36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear Valued Guest,

We thank you for having chosen our hotel during your stay in Jakarta and spending your time to share your comments with us.

We are very happy to read that during your stay, you enjoyed our breakfast as well as HARRIS life's style, as we are continuously trying our best to improve our services and facilities in order to meet our guests expectations.

We try to be different and make our Lobby more alive by having a DJ playing every Mondays & Fridays, but, it is true that sometimes it is a bit loud, so we already ask him to play softer.

Please be sure that your review has been highly appreciated by the entire team and that we are committed to always try to positively surprise you.

We are indeed looking forward to welcoming you again very soon.

Harrisly Yours
Jean-Pierre Serfaty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2012

I stayed here recently for 5 nights. Overall, the service is satisfying.
The interior design is dominated by orange colour (my favorite colour!).
Arrived at around 11 AM and they let us check-in earlier than it should be, after served us with welcome drinks (which also in orange colour!).
For a long-stay guest like I was, the breakfast menu was quite vary so it didn't get us bored.
The breakfast also served jamu (a traditional healthy drink) and some traditional foods like ketoprak, kue pancong, nasi uduk, etc, which I think is really a great service and unique.
The breakfast rate was Rp 90.000 per person per day. If you want to save the budget, you can always find other meals easily because the hotel is located on the ground floor of Mal Kelapa Gading 5, which has many options of restaurants and other shops.
The staffs were all friendly, the room was always clean that I didn't mind giving a regular tip for it. I would love to stay at this hotel again sometimes, or try the other branches in other cities.

  • Stayed: June 2012, travelled on business
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2  Thank BebeIndo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Dear Valued Guest,

Thank you very much for taking the time to share your comments with us.

Our guests feedback are our most precious source of information and a truly appreciated support to our daily commitment to try to always positively surprise you.

We are delighted to find out that you had an enjoyable stay with us, that you had a unique experience in our hotel, as we are always trying to do our best to improve our services and facilities and to be in line with our motto : "simple, unique and friendly".

Please be sure that your review has been warmly received by the entire team, and that,

We are looking forward to welcoming you very soon on your next trip to Jakarta.

Once again thank you very much.

Harrisly yours,
Jean-Pierre Serfaty
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2012

  • Stayed: June 2012, travelled as a couple
    • Value
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Review collected in partnership with Easytobook.com
2  Thank Giandomenico R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 15 June 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 June 2012

This hotel kind of scared me when I checked in the first time. Now I've stayed there about five times and like it more and more each time. When you enter the lobby, you notice something different: lots of young workers smiling and saying hello, fun music, and....the color ORANGE everywhere! The hotel is only about $60 per night, and I got Internet and breakfast included with my room. The rooms are nothing that amazing, but after a long day, it so nice to come back and have the staff here ask, "Hello, Sir. How are you? Did you have a nice day?" Another nice thing is that this hotel is connected to the mall, which has hundreds of food choices in case you want to get burger, pizza, ice cream, nasi goreng, gado gado, doner kebob, etc. They are very organized, friendly, efficient, and simple. Isn't that nice! :)

  • Stayed: May 2012, travelled on business
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Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 9 June 2012

Dear Valued Guest,

We indeed thank you for staying with us and we are very pleased to read that our Hotel concept matches with your taste and that our services and facilities exceeded your expectation.

Actually, the decorations of our hotels have been selected in order to provide a different and cheerful atmosphere.

Your review is a truly appreciated support to our daily commitment to always positively surprise you.
Please be sure that your review has been highly appreciated by the all team and that we remain focus to consistently improve our services and facilities.

We are looking forward to welcoming you very soon on your next trip to Jakarta.

Harrisly Yours,
Jean-Pierre Serfaty
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HARRIS Hotel & Conventions Kelapa Gading Jakarta

Address: Blok M Jln. Kelapa Gading Permai Raya, Jakarta 14240, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Jakarta
#31 Spa Hotel in Jakarta
Price Range: £35 - £51 (Based on Average Rates for a Standard Room)
Number of rooms: 307
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Also Known As:
Harris Hotel And Conventions Kelapa Gading

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