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“comfortable and clean”

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HARRIS Hotel & Conventions Kelapa Gading Jakarta
Ranked #40 of 464 Hotels in Jakarta
Certificate of Excellence
Reviewed 3 November 2013

it is a wonderful place to stay when you visit Indonesia.
The most important is they do not "excessive packaging" the room decorations, simple with energetic orange color which make me happy when I step into the room :)

Hence, the shopping malls can take your "soul" away for several hours, non-stop shopping and eating, don't forget the traditional Indonesia snacks when you visit the mall.

  • Stayed: November 2013, travelled on business
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Thank TessieW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 3 November 2013

Dear Valued Guest,

Thank you for staying with us and for sharing your review.

Your feedback is our most precious source of encouragement and a truly appreciated support to our daily commitment, to try to always positively surprise you.

We are very glad to know that you enjoyed HARRIS life's style, and that, we have been able to fulfill your expectations.

We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.

Once again, thank you very much, and we all sincerely look forward to having the pleasure to welcome you again on your next visit to Jakarta.

HARRISly Yours,
Jean-Pierre Serfaty
General Manager

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353 - 359 of 638 reviews

Reviewed 3 November 2013

Nice and spacious room. Location is fantastic, very easy to get around. The staff are great and so helpful. Will definitely be back and will recommend to all friends and families.......................... Thanks to the Harris team.....................

Stayed: October 2013, travelled as a couple
Thank Phia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 5 November 2013

Dear Phia L,

Thank you for staying with us and for sharing your review.

Please be sure that all our players are extremely grateful with your positive comments. Your feedback is our most precious source of information and a truly appreciated support to our daily commitment to try to always positively surprise you.

We would like as well to thank you very much to recommend our Hotel.

Have a pleasant day ahead, and, we do look forward to welcoming you again on your next visit.

HARRISly Yours,
Jean-Pierre Serfaty
General Manager

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Reviewed 28 October 2013

Simple clean and I must said.. Wonderful service and wow, it next to a huge mall.. Must thank my dear friend on recommending this hotel... It harris always if I and we need to be travel there.. golf course near there is the other reason why me and friends like the hotel....

Stayed: October 2013, travelled with friends
1  Thank Jameshang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 30 October 2013

Dear Jameshang,

Thank you so much for staying with us and for sharing your experience.

It is a pleasure to read that our Guests felt pleased while being in our Hotel.

On behalf of the all players, please send our regards to your friend who recommended HARRIS Kelapa Gading for you to stay.

Wishing you a pleasant day ahead, and we do hope that your wonderful experience will bring you back to our Hotel in the near future.

HARRISly Yours,
Jean-Pierre Serfaty
General Manager

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Reviewed 24 October 2013

Next to mall ; next to Theatres; Next to business convention; next to business district; this orangey hotel takes my heart away- each time i stay here.. With all young staff- not more than 40years old- it's amazing how they provide service with a smile. You do not really TIP a friend and that's really true at Harris with their team moving around swiftly carrying out tasks at great and greater speed. Excellent choice of stay at this one. Staying here for several times already !

Room Tip: Staying on higher floors is a good choice to enjoy a good view of city !!
  • Stayed: September 2013, travelled on business
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Thank king-kp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 25 October 2013

Dear Valued Guest,

Thank you very much for staying with us.

We are glad to read that you had a good stay with us and be certain that we highly appreciate the time you took to share your review about our hotel and its surrounding area.

We understand that the strategic location of the hotel next to the Kelapa Gading shopping Mall has been essential to you.

We are as well very pleased to read that our staff has made your stay enjoyable and that our facilities and services met your expectations.

Please, be sure that your review has been warmly welcome by our whole team and that we will remain focus in order to improve our services and facilities, and committed to try to always positively surprise you.

Wishing you a pleasant day ahead, and we look forward to welcoming you in the near future.

HARRISly Yours,
Jean-Pierre Serfaty
General Manager

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Reviewed 22 October 2013

I was impressed by our room which upon my entry was delightfully clean and bright and helped by the dominant color of orange. Not my first choice for color but any negativeness about decor was made up by the staff who was amazingly polite and helpful. The breakfast was delicious with a large selection. My distributor who booked the room was very concerned as he had never booked his customer at the Harris. Upon hearing our positive comments, he wants to see the room so that he is confident about his choice. We will definately stay here as our business hotel in the future.

  • Stayed: October 2013, travelled on business
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Thank Corinna3838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 23 October 2013

Dear Corinna,

Thank you for staying with us and for sharing your review.

We are very pleased to read that you enjoyed the overall concept of our Hotel, its services and facilities during your business trip in Jakarta.

Please be sure that your comments have been well noted by the whole team, and that, we are continuously trying to improve our services and facilities in order to meet our guest's expectations.

Have a pleasant day, and, we do look forward to welcoming you on your next business trip.

HARRISly Yours,
Jean-Pierre Serfaty
General Manager

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Reviewed 16 October 2013

The hotel is clean and orderly. Just right beside a mall. Ameneties are well kept and the service is good. Reception is clean. Staffs are very friendly. Check-in/out was fast. Toilet and bath is spacious.
Orange color dominates the place :)

  • Stayed: October 2013, travelled on business
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2  Thank Themailman21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 17 October 2013

Dear Valued Guest,

Thank you for staying with us and for sharing your review.

We are glad to read that you enjoyed the overall concept of our Hotel and its facilities.

Please be sure that your comments have been warmly received by our players, and that, your feedback is our most precious source of information and a truly appreciated support to our daily commitment to try to always positively surprise you.

Wishing you a pleasant day ahead, and we look forward to having the pleasure to welcome you again very soon.

HARRISly Yours,
Jean-Pierre Serfaty
Genaral Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2013

This is a big hotel connected to a small shopping centre and food court. It has the feel of a busy hotel and the front desk staff were friendly and efficient. The decor appears to be recently updated and there is a shiny, and very orange, theme almost everywhere. While orange flip-flops may not appeal to everyone, it is easy to appreciate the attention to detail and small thoughtful gestures such as a small gift and a voucher for a 15 minute foot massage. The rooms are well equipped with much appreciated wi-fi. Lighting, bathroom, storage and plenty of space make the rooms very comfortable. The restaurant was a little lack-lustre and we needed to ask for service on both occasions that we where there in the early evening. Breakfasts were not very interesting but there was plenty to eat. Importantly, everything worked and taxis were readily available making it a good option for business in that part of Jakarta.

  • Stayed: August 2013, travelled on business
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1  Thank marmaladeaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this reviewResponded 24 September 2013

Dear Valued Guest,

Thank you very much for staying with us and for sharing your review.

Our Customer's feedback is our most precious source of information in order to try to consistently improve our services and facilities.

We are glad to read that you enjoyed our reflexology during your stay, and please, be informed, that we have upgraded our breakfast since the 1st of September.

We do hope that you will be able to enjoy it on your next trip to Jakarta.
You will now find different live stations such as Gado Gado, Jamu, Poffertjees, Serabi, fresh fruit juices, pancakes, eggs and as well several varieties of Healthy food.

Once again, thank you very much, and we look forward to welcoming you very soon on your next visit.

HARRISly Yours,
Jean-Pierre Serfaty
Genareal Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HARRIS Hotel & Conventions Kelapa Gading Jakarta

Address: Blok M Jln. Kelapa Gading Permai Raya, Jakarta 14240, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Jakarta
#28 Spa Hotel in Jakarta
#38 Luxury Hotel in Jakarta
Price Range: £43 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HARRIS Hotel & Conventions Kelapa Gading Jakarta 4*
Number of rooms: 307
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Also Known As:
Harris Hotel And Conventions Kelapa Gading

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