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“Friendly staff, poor system”
Review of Batavia Apartments

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Batavia Apartments
Ranked #46 of 139 Speciality Lodging in Jakarta
Sydney, Australia
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Friendly staff, poor system”
Reviewed 9 October 2013

I cannot fault the staff for anything, as they were just helpful and friendly. The problems were: hot shower turns cold after 4 minutes; restaurant food is just awful, but you don't have any other options within walking distance (breakfast buffet is good, with Asian and western options); free wifi only in the lobby, wifi for the rooms costs 100,000 Rupiahs ($10) per 24 hours; additional 100,000 Rupiahs required as check-in as a deposit, supposedly returned 3 days after check-out; not much within walking distance (which I didn't mind- I liked seeing the local life. Pizza Hut is nearby, but is just awful).

I picked an apartment so that I could cook, but there are no cutlery or plates. A couple of dirty pots were there.

The room was big and nice, working A/C in living room and bedroom, no problems with power over 6 days, great cleaning service. I liked the spaciousness but would prefer to stay closer to more food options on my next visit.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DownUnderUpOver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • Indonesian first
  • Japanese first
  • Korean first
  • Any
English first
Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2013

Stayed from 19-24 July 2013. It was difficult to locate this apartment as the main entrance was somewhere along a small path that look like an alley. No other landmark for us to point out too. But still, the apartment was clean and tidy. The restaurant are awesome local dishes. Pool are cozy as well. Definitely worth to bring family along for a get-together holiday.

If there are no traffic jams (as we all know the traffic are terrible in Jakarta), it took about 10mins to reach Senayan CIty mall for shopping. The best place to take a taxi is to walk across to the tower 2 and walk pass another tall building towards to main road. That road links to the city directly. You will skip pass the traffic in front of the apartment where sometimes it doesn't seems like moving. Massage service are available at 5th floor too.

Room Tip: I booked a 2-bed room apartment with 3 friends, they are lack of 2-bedroom when i checked in so that...
See more room tips
  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank tonyteo82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 24 June 2013

Batavia Apartment is a 4 star apartment, consist of 2 towers, Tower 1, is apartment for short term rental. Tower 2 is a local resident suite. Remember short term check in receptionist is located a Tower 1.

This a central location to JCC Jakarta Hilton Convention Centre, Grant Indonesia Mall, Senayan Plaza and Tanah Abang are around 15 minutes taxi ride (if no jam). Average 1 hour 30 minutes from Airport, about 20km. if hit bad jam could be 3-4 hours journey.
When hired a taxi from Sukarno Hatta Airport make sure, and insist to look for blue or white taxi, need to work outside, away from airport, across the road, because the blue and white taxi are not allow to pick up passenger inside the airport. Their rate is cheapest, around 80,000 Rp to 100,000 Rp (depend on the jam) follow the highway to Jakarta town, excluded toll 7,000 and 12, 000Rp and airport parking (4,000Rp). Only Blue Taxi ( Blue Bird Group) and White Taxi (Express Group) follow the meter reading, The rest of the taxi operator will slaughter you around 180-300k Rp to Jakarta town.

Do pass the hotel booking slip to taksi (In Indo words) driver they will call the Batavia apartment operator if they not very sure about the location, this can safe a lot of times.
The apartment give me the first impression, very nice, people are polite, check in is fast, less than 10 minutes, 1 million Rp credit card deposit, will be tear off when check out. Apartment is clean, 1x 600ml drinking water per person was provided free of charge.

WiFi charge 100,000 Rp per day. Each apartment have its one router located inside the apartment, wall near entrances. Speed quite fast. If wanted to save some money can go to 7 eleven (free WiFi speed quite fast can do Viber call )around 400-500 meters walk from the apartment Tower 1 exit turn left.

Swimming pools and gym are cool, official open from 6am till10pm, but the guard I met around 1015pm said the pool open around 5am every day. Due to quite jam in Jakarta, 5 am is just nice, after a 30-45 minutes swim, bath and 30 minutes breakfast just around 630am to get ready for the day.

Please take note that, be careful when swim at early morning or late night, at one end of the pool side, the cement landscape design such a way that, you might hit your head if your try breathe at the one particular end of the swimming pool. This is due the overhead landscape was too low and ahead of the end of the pool side. I almost hit it during my last minute 930pm night swimming.

Outside the apartment from the Tower 1, walk across a main road bridge there are at less 2-3 taksi waited for passenger, they are "ojek"s around too, (like motorcycle taxi in Bangkok) they charge around 15,000-20,000 Rp to surrounding area (for solo traveler), The ojek can avoid bad traffic jam, Insist on helmet. I took ojek to Monas (Monument National Jakarta) from here around 10 minutes for 20,000 Rp.

Second day, I took a taksi blue bird around 515am (outside Tower 1 exit) to Sunda Kelapa Harbour (15km and 15 minutes no jam) for photo shooting ask drive waited for 90 minutes, tru and flo from apartment only cost me 160,000 Rp round trip (Single trip around 49,500 Rp, Toll 7,000, parking at harbour 3,000 Rp, waiting time 1 hour 30 minutes 45,000 Rp, back to apartment another 49,500 Rp. Back to apartment no jam around 740am. (Not recommended for ojek and very old "bageg" (like tuk-tuk Bangkok which will stuck in jam) due to long and dusty journey.

From Sunda Kelapa Habour to Ancol Park, Fatahilah Musuem, Mangga Dua, Fish Market and Old Jakarta is around 5-10 minutes drive, but provided no jam.

From Apartment Tower 1 exit, turn left, along the road side there are a lot of local foods, even in 12am mid night, 50 meter right hand side located Kimia Pharmacy 24 hours, another 50 meter got ATM on the left. 50 meter right Pizza Hut open from 7am till 11pm. Next to it is a 24 hours FedEx Courier Service center and other document photocopy service company. Another 200 meter down the street there is 7 eleven on the right, serve hot coffee, local food, hot dog, burger, hot cup, hot plate with microwave oven heat up, and hot and cool drink 24 hours with free WiFi, A lot local people gather there and sit inside the 7 eleven chit chatting, I went there around 1230am. Total around 20-30 seats, 5 to 6 round tables and few long bunch sitting face outside the 7 eleven shop. Beside 7 eleven they are 3 ATM machines and more tables with chairs provide for smokers, not polluted the air conditional in 7 eleven,

Down the street another 200-300 meter located the local hawker center (open till mid night 12am-1230am, morning market (start around 6am) is located around this area. For those family who interested cooking, can buying and cook in the apartment to fully utilize all the facilities.

Over all stay Batavia Apartment is pleasant, a lot of foreigner, Japan, Korea and other countries, that why the breakfast also cater for international style, got yogurt, hot dog, salad, hot soup, porridge, fried rice, beans, wagers, omelet and etc. With all the convenience provide inside and surround the apartment, I think this is a value for money stay.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank YeakSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
119 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 May 2013

Aside from its lack of signage to reach, the Apartment functions somewhat like a hotel. Best people are in front office and the restaurant bar chap. The 2 ladies at counter of restaurant was less than helpful when we came in with breakfast voucher as she said the voucher is for 1 pax. We didn't know as the voucher didn't mention and we booked for 2. We asked her to check with front office as it is just less than 10 steps beyond but they said cannot and they have to charge us!

We ate, then we went out and explained to front desk and it was sorted out immediately by front desk!

Rooms are a bit dated but spacious except for small bathroom. Smells a bit though from the poor damp ventilation and housekeeping is odd. There were bottles of water only for first day but not subsequent days

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elfin27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KL
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 March 2013

Went there for a business trip. Stayed for 5 nights, overall the apartment are well maintained, rooms are spacious with basic amenities.
The breakfast are alright basic western breakfast. Public transportation a bit difficult, would suggest to hire a driver for easy flow in and out to the city.
You can just walk to the nearest restaurant, Pizza Hut or 7 eleven to buy some drinks or foods. Overall i can say that its worth the money, not expecting much. A good place for family to stay in.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kite_High_KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 October 2012

We are a group of three guys stayed in a 3BR apartment. Check in was swift anf efficient. Every member of staff had a smile on their face and helped alot, especially the concriege and security. The rooms had some variations as i checked out to to go to Puncak and Bogor and checked back in. The very first apartment was better than the second one. Overall, i am statisfied with the apartment and will definitely stay again. One downside was the internet, you have to pay 100000 IDR for 24 hours. Even though it was not cheap, but it was fast .

Shopping Tip: Semanggi shopping mall is not far away. If you interested for a 5* shopping, then Grand Indonesia and plaza indonesia on Jalan Sudriman are the options

Room Tip: The 3Br, which number 712, was a great apartment.
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Hayder86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 November 2011

The restaurant, just horrible. They always ran out of fried rice/rice. Always. You have to ask for the refill. Ask once or twice isn't enough. And you have to wait 10-20 mins untill the rice is ready.

I spent 2 nights in this apartment and they didn't give me bath soap refill untill I ask.

When I was going to complaining their service, the receptionist didn't let me talk with the manager. The receptionist write my complaint in the back of scrap paper.

Worst hotel experience ever. Definetily not worth it, IMO.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank rendy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Batavia Apartments

Property: Batavia Apartments
Address: Jl. K.H. Mas Mansyur Kav. 126, Jakarta 10220, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Hotel Style:
Ranked #46 of 139 Speciality Lodging in Jakarta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Batavia Apartments 3.5*
Number of rooms: 126
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