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“Out of the ordinary”

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Morrissey Hotel Residences
Ranked #57 of 472 Hotels in Jakarta
Reviewed 5 July 2014

So, let's get the bad stuff out of the way first:
(1) Where the hotel is located are mosques (in the plural) and as it is a relatively low building, you will hear the calls to prayer. Reception happily provides you with earplugs upon request but they are not the most comfortable things to sleep with at night.
(2) Acoustics within the room aren't great either. For some reason, only a louvred door is provided for the bathroom so you get to hear all the intimate goings-on that no one else should have to hear no matter how close you are to each other.
(3) Acoustics outside the room in the hallway also bear improving. Notice a theme going on hear (pardon the pun)?

So that all said, it is an interesting hotel to stay in. Decor is interesting without being over the top. It shows humour and thought.

Service was good. We were always greeted with smiles and requests were always acceded to graciously and efficiently.

The breakfast provided was middle-of-the-road -- neither the best nor the worst around. It could do with improving just by giving it as much thought as they have with the interiors and the service.

Would I stay at Morrissey again? I'm torn -- I would love to but all that noise from without and within really makes me hesitate. Your decision should be based around whether you are a light or deep sleeper. Apart from that, its a thumbs up from me.

Room Tip: Choose a room on as high a floor as possible.
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  • Stayed: July 2014, travelled on business
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1  Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 - 470 of 802 reviews

Reviewed 2 July 2014

Stayed here for a few days . Located in a safe location . Room is nice with hi ceiling . Unobstructed pool and gym view. Staffs greeted you with smiles . Something to improve on, is the shower towels , some of them seem a bit on the aging side . Ironing Board need changing , it's not flat

  • Stayed: June 2014, travelled on business
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1  Thank Soontong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy T, General Manager at Morrissey Hotel Residences, responded to this reviewResponded 4 July 2014

Dear Mr. SoonTong,

Thanking you for your recent review. We are very happy that you are overall pleased with our services. We are currently up-grading our new branding look and rest assure that towels and iron board are in our list.

Once again, thank you for your constructive feedback. we are looking forward to see you again in near future.

Sincerely,
Ivy Thema

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

when i got in to the hotel, the feeling started that this hotel staff is not sensitive and unhelpful when they saw a guest coming with a lot of stuff they just keep standing without doing anything or offer a help. then finally the check in process was done quite fast, the room was nice with simple layout and cozy. when i went down at 6am for breakfast since i need to go at 6.30, i sat in the restaurant and the staff just keep walking around and no one was say greeting. but, the funny thing was there was an expatriate came they greet him. is this means they only wants to greet expatriate and ignore indonesian people??? the hotel management should remember where they are located and get money from which country!!!

  • Stayed: June 2014, travelled on business
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Thank MarioJB13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy T, General Manager at Morrissey Hotel Residences, responded to this reviewResponded 30 June 2014

Dear Mr. MarioJB13,

Thanking you for taking time to review us. Am glad to hear that you are pleased with our room.
However, I regret to hear on your inconvenience experience while staying with us, in regards to service and breakfast.

All of our customer are important to us, rest assure that these issues have been briefed accordingly.

Mr. MarioJB13, thank you once again for your constructive feedback.

You are very much welcome to write to me through my email address at ivy.thema@iammorrissey.com

Sincerely,
Ivy Thema

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Reviewed 28 June 2014 via mobile

+
Great room facilities (microwave, fridge, electric stove); they are really helpful when travelling with a child.
Friendly staff.

-
Breakfast was not as good as it used to be.
The night club across the apartment was very noisy.

Stayed: June 2014, travelled with family
Thank Teddy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivy T, General Manager at Morrissey Hotel Residences, responded to this reviewResponded 30 June 2014

Dear Mr. & Mrs. Teddy,

Thanking you for taking time to review us recently. I am pleased to learn that you are delighted with the room facilities, helpfulness, and friendliness of our team.

However I regret to hear on your feedback in regards to breakfast, rest assured that your concern will be shared with our partner.

Mr. & Mrs. Teddy, thank you once again for your constructive feedback, it is though a concern customers like you that we are able to improve our daily operations.

Sincerely,
Ivy Thema

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

Looks cool from outside so we stayed when transitting out of Jakarta. Rooms are ok, very basic and just didnt feel comfortable. Bed was not good at all and the location is noisey. Staff werent to an international standard and for the price it falls short in all areas. Should be better.

  • Stayed: April 2014, travelled as a couple
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Thank Nickneal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

We only stayed for 1 night, but this was a really nice place. Arrived late (around midnight), and staff were friendly and helpful even at that time of night. Seemed like a well located place, as heading to the train station in the morning wasn't too far, and looked like lots of decent restaurants and shops nearby. Breakfast selection was good and fresh, and whole decor was hip and welcoming. Room was nice, very spacious, clean and comfortable.

  • Stayed: May 2014, travelled as a couple
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Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014 via mobile

Hotel with new concept layout that build for comfortable, advanture, new environment, with modern furnitures, and its build for relaxing and take a break in daily hactic works and located in a good location in the middle of a town

Stayed: June 2014, travelled with family
Thank Donny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Morrissey Hotel Residences

Address: Jl. KH Wahid Hasyim no. 70, Jakarta 10340, Indonesia (Formerly Citadines Quartier Jakarta)
Region: Indonesia > Java > Jakarta > Menteng
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Business Hotel in Jakarta
#49 Luxury Hotel in Jakarta
Price Range: £56 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Morrissey Hotel Residences 4*
Number of rooms: 135
Official Description (provided by the hotel):
MORRISSEY is your partner in crime for your Jakarta adventure - we like to keep things simple - we offer you the freedom of self-contained, hotel residences, with the efficiency of hotel services and facilities. We like to do things differently at Morrissey - our spaces are designed with eclectic touches with a blend of traditional Indonesian, Dutch colonial and industrial accents. Stay connected with our free high speed wifi and cabled internet. ... more   less 
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Also Known As:
Morrissey Hotel Jakarta

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