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“Apartment hotel in South Jakarta”

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The Bellezza Suites
Ranked #118 of 464 Hotels in Jakarta
Jakarta, Indonesia
Level 6 Contributor
200 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Apartment hotel in South Jakarta”
Reviewed 3 January 2013

Staying here for 2 nights at the weekend, just for quality sleep, the bed was big so the sleep was great.. breakfast was ok ( next to the hotel ), not too many choices but that was ok for me.. but the problem was the apartment was little bit fat from anywhere.. the shopping area near the apartment was also not too crowded, big place but not too may stores open. oh, the entrance to the hotel, little bit confusing also.. but overall, it was fine for me.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank InlyF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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81 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Indonesian first
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English first
australia
Level 3 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 December 2012

Staying here for work and currently trying to find other accommodation . This hotel is not anywhere near 4 stars. The rooms are not clean. The kitchen had no glasses and the cooktop is dirty. The main bathroom floods out onto the floor. No blackout curtains. Wi fi works only intermittently . Breakfast is very very average with poor selection. Tv reception snowy. 2 coat hangers in wardrobe . Honestly , look elsewhere.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oztravel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jakarta hotels

jakarta
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 October 2012

No service, even u complaint, they r only listen but not do anything..
The walls inside rooms dirty & cracked from every where, and kitchen set very bad & not complete.. We've to order and they will bring after next order coz they r never give u dirrect.
What i like there only the Air Conditioner still working good, even from AC looks dirty from body.

  • Stayed October 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank cute202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 September 2012

My work checked me into the hotel due to the proximity to our office. Alarm bells rang before I even left the cab - the taxi driver could not find the hotel lobby and dropped me off on the other side of the building due to the poor signage and lack of entrance. After walking past a few cafe restaurants and a domino pizza counter I found the reception. I had to pay for my entire stay upfront, which is most unusual. Why does this hotel encorporate a five star rating insignia into its logo???

My room is less than average. Grubby walls, no wifi, an ugly and cheap kitchenette with a water fountain in the corner. No hand towels in the bathroom. Two single beds - one pushed right up against the wardrobe. One of the bedroom lights had been placed into the closet!?!?!

I went down to the supermarket to buy bottled water and when I opened the fridge I found dirty food spilled all over the shelves and plastic containers left by a previous guest.

Only one light bulb worked in the lounge room.

Terrible value for the price of the room. Will ensure that my work does NOT ever book this hotel ever again for our staff. A complete joke of a hotel.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amar12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2012

Hi...
I am coming to Jakarta for 3rd time, this time found Bellezza Suites thru a friend.

Liked this place lot, economical & very good.
Reception, Security & housekeeping guys are very helpful & very nice to travellers.
Set up in nice location, with Pizza hut, Rice bowl, A&W, KFC & many more eating options in ITC Peramata Hijau.

In Bellezza itself u can find nice restaurants like black steer, 24hrs Food mall & Domino's.

Looking forward to come back to same place again.

  • Stayed August 2012, travelled on business
    • Value
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Helpful?
1 Thank Arvi24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seven Mile Beach, Grand Cayman
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 July 2012

The Bellezza Suites hotel is being advertised as a 5 star hotel, the five stars are proudly displayed on their logo and everywhere in the hotel. We were very excited to stay there. The pictures on their website seem very nice and promising. We booked for three weeks in May 2012.

When we arrived at the hotel, the front desk agent was very nice and welcoming - good sign. Then they requested 100% invoiced amount as a 'deposit' up front.. Hhhmmmm not a good sign. We were directed to our room and it was a horrible surprise. After a 21 hour flight from Grand Cayman, this is the worst thing that could have happened.

I went straight back to the front desk and complained about the condition of our room, only to be told we were given that particular room because of the discounted rate. We would have to pay the normal rate to change to a different room. WOW. Five star is a standard, the cheapest room in five star hotels MUST meet the five star standard. As you can see in the video, this room is NO WAY in hell, a five star standard. The janitor's closet does not even look like this in a five star hotel.

I was then told the 'Five Star' refer to the strategic location of the hotel, but not the hotel it self. I was FURIOUS. This is false advertisement.

I demanded refund on my 'deposit' and checked out the very next morning.

Nightly room rate of $89 ($169 normal rate) is highway robbery for this hotel. The only good thing I can say about this hotel is how lovely and courteous the front desk staff was. The management's decision to foolishly display five stars right below the hotel name in their logo, is very deceitful and deceiving. I will not EVER step foot again in this hotel and I hope my video here http://youtu.be/fHoMBX3-Xh4 will help others avoid the horrible experience I had with The Bellezza Suites.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
11 Thank ab3710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Jakarta Raya, Indonesia
1 review
Reviewed 2 June 2012

I stayed over weekend in 2 bedrooms suite.... The room is big , a lot of space. And has a small balcony, which is good for smoker :) .... The lobby area has a lot of restaurant and also a 24hours groceries. Near to Senayan City and Plaza Senayan, a great place to hangout.
Well overall, the Hotel is good and the price is decent. Bellezza Suites should have a bigger and clearer signage where to go, coz the lobby to hotel tpwer is separated...

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoyalRudz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Bellezza Suites, responded to this review, 28 June 2012
Thank you for your lovely and constructive review on your recent visit to our hotel.

I was delighted that you had an enjoyable stay with us and experiencing first hand the facilities and the convenience of location that we have provided for all of our guests.
We are always striving to constantly improve our services and your feedback is certainly much appreciated by everyone here.

I would also like to inform you that we do take our guests criticism highly and seriously. The hotel is going through changes of Reception location (right at the entrance to the hotel tower) at the hotel with much clearer and bigger signage to ensure all of our guests will have smoother arrival at the hotel. I believe these changes will eliminate guests confusion upon arrival.

I invite you to come visit us at the hotel and we certainly look forward to welcoming you back in the future.

Kind Regards,

Ren Tobing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Bellezza Suites

Property: The Bellezza Suites
Address: Jl Letjen Soepeno no 34 | Arteri Permata Hijau, Jakarta 12210, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#78 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Bellezza Suites 4*
Number of rooms: 113
Official Description (provided by the hotel):
The Bellezza Suites is managed by Maven Hotels, inspired by modern Roman architecture and supported by high-tech infrastructure with concept living is five in one. Located in the prestigious area of south Jakarta, our property provides guest with residences, a shopping arcade, food promenade, office tower and serviced residences. We accept guests with short and long term leases, and aim to provide luxury and comfort to all. Strategically located in the heart of Jakarta, The Bellezza Suites provide easy access to the CBD, Convention Center, Malls (Gandaria City, Plaza Senayan, Senayan City) and the convenience to explore the city's night life city. The Bellezza Suites is the perfect answer to your Business and Pleasure needs. ... more   less 
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Also Known As:
The Bellezza Hotel Jakarta

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