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“inconviniently situated at a shabby neighborhood with poor public amenities”

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Best Western Mangga Dua Hotel and Residence
Ranked #133 of 464 Hotels in Jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“inconviniently situated at a shabby neighborhood with poor public amenities”
Reviewed 17 May 2014

Stayed there for 4 nites,very pleased with the hotel's customer services.All the hotel staff are friendly, polite and attentive.Our rooms was upgraded to deluxe superior without incurring extra charges.Rooms are large, bed is comfortable, floor- to- ceiling height glass window provided magnificent view of Mangga Dua from our 27th floor(great nite view)The hotel provided free hourly shuttle transfer to and from Mangga Dua Square. All these are the luxuries we had enjoyed((yes,not forgetting the breakfast,so many different varieties )
The bad thing about this hotel is--it is poorly located in a shabby neighborhood with nothing much to see or to catch up if you dont like going for shopping . Forget about leisurely strolling around the area because there is no pedestrian path... and most pavement are narrow, full of pot holes and poorly lit at nite --just very user unfriendly.I think the municipal council could do alot more to improve the above amenities so that it would attract more tourist to MG2 district.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chanon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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265 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
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English first
Taoyuan, Taiwan
1 review
Reviewed 14 May 2014

Room and service is very good, but the location and breafast is just so so. The sort of the resturant's food are not much. And why the rooms does not provide internet cable, why does not provide wi-fi service.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tsung Lin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 4 May 2014

I should say it's a fair experience. It's not bad within the promotional price offered as a member. But bathroom size, Restaurant service, internet need to improve. But overall it's a not a bad experience.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Muhammad Saifur... P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level 6 Contributor
440 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 16 April 2014

This hotel is located quite away from the city centre. The roads leading to it are congested and narrow and not in good condition. Besides the area is such that one can really not go out for a stroll. There aren't any interesting places to eat nearby either. Yes, the hotel has a free shuttle service to the Manga Dua Square if one chooses to go there, but I found it not worth its while.
The hotel is just average. The rooms are located above the 22nd floor and are just about average.
Breakfast spread could be improved in quality and variety.
If you have the choice opt for a better property.

Room Tip: Choose a room on the 30th floor and above to have a bird's eye view of the city and are quieter...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pahari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saudi Arabia
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 March 2014 via mobile

We stayed here for two nights , I was totally disappointed.
They put us in the highest floor 33rd in a smoking room 3309 ! Although I asked for non smoking room!
The door key didn't work , I went to reception and they sent someone with master key opened the door for us , we went out when we came back same problem happened again in the 33rd floor!!! I asked them to change the room , they changed it to a nearby room number 3311 there are many insects in the room ,noisy sound every 5 seconds from the elevator , no wi Fi and again smoking room ..
MY ADVISE FOR YOU FIND ANOTHER HOTEL That would respect there guests ,I WOULD NEVER STAY HERE AGAIN

Stayed April 2014, travelled as a couple
Helpful?
1 Thank alrayyan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jakarta hotels

Bangkok, Thailand
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 29 March 2014

Room was not clean. Bed cover and towel (two of towels in bathroom) were dirty cos there r a yellow spot, it was so disgusting. Inside a room look so old. Moroever, location is very far from main road. It was my first time staying here and it also my last time!!!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jirary17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 7 March 2014

1 night stay for escape from hectic daily routine. I stayed with hubby and my 2 daughters.
Start from front desk officer, they are so nice and helpful. We booked for superior room, but it upgraded to deluxe room (yeeaayyy) - there are 2 queen beds inside.
Room is big and clean, swimming pool is good for adult and children as well. The location good, near restaurants.. so it easy for you to find foods even in the middle of night. And breakfast, it was tasty... Overall, we like this hotel and will stay there again someday.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sinta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Mangga Dua Hotel and Residence

Property: Best Western Mangga Dua Hotel and Residence
Address: Jl. Mangga Dua Abad no. 111, Jakarta 10730, Indonesia
Region: Indonesia > Java > Jakarta > Sawah Besar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #133 of 464 Hotels in Jakarta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Best Western Mangga Dua Hotel and Residence 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
200 Metres from shopping centre ITC Mangga Dua, Best Western Mangga Dua Hotel and Residence features modern air-conditioned rooms. It also has an outdoor pool, a 24-hour front desk and a free shuttle service to popular shopping areas. Rooms at the Mangga Dua Best Western offer cable TV, a fridge and coffee/tea making facilities. A personal safe is included. The en suite bathroom comes with a hairdryer. Guests can enjoy free Wi-Fi at the lobby. The Best Western Hotel and Residence provides a concierge, baby-sitting services and car rentals. International dishes are served at Batavia Coffee Shop, while snacks and beverages can be enjoyed at the Bar-Lounge. Room service is available 24 hours. Best Western Mangga Dua Hotel and Residence is less than 5 minutes' drive from amusement parks Sea World and Dunia Fantasy. Soekarno Hatta International Airport is 30 km away. ... more   less 
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