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“Good place for cheap shopping at Jakarta”

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Amaris Hotel Mangga Dua Square
Ranked #328 of 464 Hotels in Jakarta
Reviewed 27 July 2014

Stayed here in June 2014. We booked 2 rooms, Rooms are nice and clean, maybe not so spacious, but that is reasonable for 2* hotel. Staff are courteous & polite. Breakfast was delicious and they offered more than enough variety.
The hotel is embedded with Mangga Dua Square shopping mall (with big careffour supermarket). So its a strategic location especially if you want easy access for lunch & dinner etc. There is also 24hrs convenient store on the other side of Mangga Dua Square .Hotel is also not too far from Jakarta International Airport Soekarno Hatta.

Room Tip: Better to choose upper floors, because of a train noise.
  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
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Thank siarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachmad_Singo, General Manager at Amaris Hotel Mangga Dua Square, responded to this reviewResponded 29 July 2014

Dear Siarts

Thank you for your comment, pleasure to having you in Hotel Amaris Mangga Dua Square. we will maintaint and keep it up the cleanliness and variety of food and another hotel facility, to ensure you will coming back.

once again on behalf team of Amaris Mangga Dua Square we appreciated your comment and looking forward to see you again.

sincerely

Rachmad

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33 - 39 of 148 reviews

Reviewed 22 July 2014 via mobile

Location is good enough especially for those that on purpose of shopping at mangga dua or itc. Next to a small shopping complex and have a nearby 7-11.

The room is quite small.for those who has more than 2 luggages cannot fit in the room. Room is quite clean with no window.

  • Stayed: September 2013
    • Value
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Thank erina1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachmad_Singo, General Manager at Amaris Hotel Mangga Dua Square, responded to this reviewResponded 23 July 2014

Dear Ms Erian,

On behalf of Amaris Mangga Dua Square, I hereby take this opportunity to thank you for your kind support and valuable Comment. we will maintaint our standard of cleanliness and variety of food.

we have Hollywood room the size little big bigger for your option for the next visit.

We looking forward to see you again and i would like to recommend to you our Soup Buntut also Delicious Ice cappuccino

Once again highly appreciated your feedback and for Staying with Amaris Mangga dua.

Sincerely

Rachmad

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Reviewed 14 July 2014

check in process was not quite clear, upon check in we were not be informed any clear information for breakfasting time since i travel with moslem friend. the room is quite noisy since its location near railway path. we have informed that we choose lower room but the reception didn't give precise reason for our request. all in all we will stay at another amaris props for our monthly visit to jakarta.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
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Thank Stella_MYWL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachmad_Singo, Manager at Amaris Hotel Mangga Dua Square, responded to this reviewResponded 16 July 2014

Dear Stella,

I sincerely apologize for any inconvenience these issues may have caused you, i have taken action to all Amaris Team to ensure to get better result for our guest. i would like to request from you to give us chance to serve you again in Amaris Mangga Dua Square, we expecting to see you again soon

I understand that there are several things that we need to improve.

Thank you for your kindness to give us good comment and we looking forward to serve you again with better service.

Sincerely,

Rachmad Suwardi Singo
Hotel Manager

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Reviewed 15 June 2014

- Great location, attached to Mangga Dua Square shopping mall. So, it's safe to shop there even till closing hours
- Easy to get public and airport transportation
- Variety and delicious breakfast buffet
- Very clean and tidy room. Simple, but adequate for me and my mother
- Efficient check in and check out process. Very polite and always smiling staffs. Helpful staffs, keep up the good work. You staffs, from the front office to housekeeping are very polite... they deserve a good praise :-)

Room Tip: Ask for a room near the entrance from the elevator. Some rooms are sooooooooooo far from the entranc...
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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1  Thank nohano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014 via mobile

Stayed for 3 nights at this hotel, comments as below.

+ve comments: Good location, service was good,nice food (breakfast) n clean.

-ve comments: Room are too small even for 2 persons and should have extra pillow inside room (at least 1 pillow without extra charge)

Overall comments: Good hotel to stay for 2 to 3 nights

Stayed: May 2014, travelled with friends
Thank w_joe25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmarisHotelMDS, General Manager at Amaris Hotel Mangga Dua Square, responded to this reviewResponded 7 June 2014

Greetings from Amaris Hotel Mangga Dua Square - Jakarta,

Dear w_joe 25, Kota Kinabalu-Malaysia,

Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

We are 2 star hotel rated. We run the operational with simple and efficient in all aspects as well as in the room. We have two size of the room which is 14 sqm and 18 sqm. This requirement is based on your room reservation.

We are much looking forward to welcome you back in the future visits.

Best regards,

Reza Bovier
Hotel Manager

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Reviewed 21 April 2014

We booked a room for 3 nights here because it was close to JIExpo. Our first impression was that the room was a bit cramped, though the bathroom was quite spacious. We had problems with the air-conditioning when we arrived, but this was fixed by the staff right away. Also, when we tried using the shower for the first time, dark murky water came out and this went on for a while until it completely disappeared.

The concierge was quite helpful. What we found a bit annoying, though, was that the housekeeping would deliberately knock on our hotel room, asking if we wanted to have our rooms cleaned while we were there. I do not know the standard procedure, but it was the first time I've experienced it. We also asked if they could clean up after we left, but they had a cut-off time so we had to leave the hotel earlier than planned so they could tidy things up.

Location was okay, quite convenient as one of the mall entrances is just beside the hotel entrance. It was also easy to get a BlueBird Taxi since there is a line right in front of the hotel. (Although note that the line isn't alwasy full of taxis, they disappear during rush hour.) There is also a convenience store around a block's walk away. Overall, it was an average hotel. We were able to sleep well, but if ever we'd be back in Jakarta, we would find another hotel to stay in.

  • Stayed: February 2014, travelled as a couple
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Thank Cam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmarisHotelMDS, General Manager at Amaris Hotel Mangga Dua Square, responded to this reviewResponded 24 April 2014

Greetings from Amaris Hotel Mangga Dua Square - Jakarta,

Dear Cam A, Makati - Philippines,

Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

We do apologized the problem with air condition and brown water. This is technical problem and beyond our expectation but we do concerned on it. For your information we did routine checked and maintenance of all the equipment related to the guest room.

The procedure of our housekeeping staff when do room cleaning every morning above 8am. We did excused to the guest with knocking the room before enter it with greetings. But if guest refused then we did take a note.

Everywhere in Jakarta during peak hours, taxi is not disappear but they are stuck with the traffic jam in the central city. But we do have alternative transportation beside taxi such as city train and busway just walk in distance from our hotel.

We believe you missed the best part of our hotel area, Our hotel located inside the Mangga Dua Square Mall “Superhub” complex in North Jakarta with its 3,000 parking spaces and 4,000 kiosks where you can find just about anything you could possibly need, Amaris Hotel Mangga Dua Square is within easy walking distance of : factory outlets, a hypermarket, wide choice of hangouts for food lovers, including oriental, cuisine and fushion cuisine, fast food restaurants, modern pastry shops, an international executive club, a fitness cneter and much more besides.

If you’re looking to relax, massage, spa and reflexology are easy to find. Plus, there’s a range of great playgrounds for the kids and karaoke to enjoy. Ranging further afield, ITC Mangga Dua famous place for shopping for foreigner, Taman Impian Jaya Ancol entertainment area, Dunia Fantasi (Fantasy Land) Jakarta beaches are all just minutes away.

We are much looking forward to welcome you back in the future and inform us directly, we will arrange for you to explore the area.

Best regards,

Reza Bovier
Hotel Manager

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Reviewed 5 April 2014

Clean, cheap and near to mangga dua, LTC, Harco and Asemka. Nice services from staff and very reccomended for who want to stay at mangga dua area. The hotel inside mangga dua square mall so we don't have to go far to buy our need.

  • Stayed: April 2014
    • Value
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    • Rooms
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Thank JimmyZeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmarisHotelMDS, General Manager at Amaris Hotel Mangga Dua Square, responded to this reviewResponded 7 April 2014

Greetings from Amaris Hotel Mangga Dua Square - Jakarta,

Dear Jimmy Zeng, Sidoarjo-Indonesia,

Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

We are much looking forward to welcome you back in the future visits.

Best regards,

Reza Bovier
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amaris Hotel Mangga Dua Square

Address: Jl. Gunung Sahari no. 1, Jakarta 14420, Indonesia
Region: Indonesia > Java > Jakarta > Pademangan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #328 of 464 Hotels in Jakarta
Price Range: £19 - £25 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Amaris Hotel Mangga Dua Square 2.5*
Number of rooms: 250
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