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“Clean, helpful, friendly & good value / location”

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MaxOneHotels at Sabang
Ranked #127 of 459 Hotels in Jakarta
Brighton, United Kingdom
1 review
“Clean, helpful, friendly & good value / location”
4 of 5 bubbles Reviewed 16 March 2014

A good experience all round with very helpful, friendly staff. Room was very clean, but a little tight. Staff helped us with an early check-in which was gratefully appreciated. Good location for short stopover in Jakarta with the metro bus system / station 10 min walk away and local area having good food / drink options. The only odd thing was that room rates are far cheaper online than over the phone.

Stayed March 2014, travelled as a couple
Review collected in partnership with this hotel

Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deddy H B, General Manager at MaxOneHotels at Sabang, responded to this review, 18 March 2014
First of all thank you for your trust to choose MaxOneHotels.com@Sabang for your accommodation and it always be our pleasure to have you staying with us.

Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services and customer's satisfaction has always been the priority set for us.

We look forward having the pleasure to welcome you again at MaxOneHotels.com@Sabang.

Sincerely,

Deddy H Basri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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345 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ambon, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 March 2014

Location is strategic, easy to going to everywhere in jakarta, even no breakfast but easy to find meals for breakfast until dinner, the staf friendly and hepfull, nice clean hotel. This is the 3rd time i stay in this hotel, and this hotel is comfort for solo trip and also with family

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank RIO1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deddy H B, General Manager at MaxOneHotels at Sabang, responded to this review, 18 March 2014
First of all thank you for your trust to choose MaxOneHotels.com@Sabang for your accommodation and it always be our pleasure to have you staying with us.

Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services and customer's satisfaction has always been the priority set for us.

We look forward having the pleasure to welcome you again at MaxOneHotels.com@Sabang.

Sincerely,

Deddy H Basri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 23 February 2014

On arrival.. It took a very long time to get checked in.. The guy on reception was obviously new & left unattended..
21% service charge even for a takeaway drink? Ridiculous.
The rooms are cosy & clean, nice bathrooms and it's in a good location. Would not recommend the laundry service at all one bag= nearly the same price as the room.
Anyone traveling to or from the airport should get a blue bird taxi works out cheaper than the shuttle bus offered at the hotel.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank H1k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deddy H B, General Manager at MaxOneHotels at Sabang, responded to this review, 25 February 2014
First of all thank you for your trust to choose MaxOneHotels.com@Sabang for your accommodation and it always be our pleasure to have you staying with us.

We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment related with condition and the cleanliness of the room. You can rest assure that this is neither standards nor typical services provided to our customer.

Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services and customer's satisfaction has always been the priority set for us.

We look forward having the pleasure to welcome you again at MaxOneHotels.com@Sabang.

Sincerely,

Deddy H Basri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 20 February 2014

location is great, near gambir station. lots of local street food near hotel so you dont have to worry about breakfast. especially in the night, Sabang/Agus Salim Street over you a lot of local food with reasonable price.

nice clean hotel, but at first they gave me room 710, it's so noisy, i'm guessing that was the water pump. But thanks to quick respond on my complain, they move me to room 211, which was great with a street view. room is quite small, and the LCD TV also small and blurry.

I like the shower,but in the morning i got a dirty water for about 2-3 minutes. They said it's because last night water maintenance. But hot water is working.

They gave us free 2 water bottled (every day). But they don't have water heater.

I got all of this problem that night, but my friend who also stayed there for a night, he had no problem at all.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harrysl21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deddy H B, General Manager at MaxOneHotels at Sabang, responded to this review, 25 February 2014
First of all thank you for your trust to choose MaxOneHotels.com@Sabang for your accommodation and it always be our pleasure to have you staying with us.

We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment related with condition of the room. You can rest assure that this is neither standards nor typical services provided to our customer.

As our commitment to continuously improve the quality of hotel facilities, kindly be informed currently we are doing project to upgrade the hotel facilities including water maintenance
and we are expecting by early of 2014 all the project are done and ready to meet the guest satisfaction.

Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services and customer's satisfaction has always been the priority set for us.

We look forward having the pleasure to welcome you again at MaxOneHotels.com@Sabang.

Sincerely,

Deddy H Basri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

We arrived at the hotel in a taxi where the driver got lost 3 times from Gambir station (only 1km away) and still tried to ripped us off. The meter reads 43,000 IDR and we refused to pay this fare due to his fault. The driver didn't speak much English and the security guard intervened when we asked him how much the normal fare should be. Then to our shocking disbelieve, the security guide whispered to the driver and turned around and told us we should pay 60,000. Outraged, we told him we are not blind and the meter only reads 43,000. Then the security said pay 50,000 then. We went into reception and were told the normal fare should be around 30,000. Felt cheated, we went out and paid the driver 40,000 and told him to leave us alone. When we complained to the hotel manager about the security, the excuse is he doesn't speak English (a big lie) and he's employed by security company rather than the hotel. We were very disappointed with the security service which should make hotel guests feel safe rather than side the local taxi driver and try to rip off the guests.

But to be fair, other than the initial bad security experience, the hotel itself is nice, clean and mosquito proof. The room is small but has everything you need for a short stay (AC, TV, great shower and free bottled water everyday). And internet connection is the best we had in Indonesia.

Superb location - 10 minutes walk to Monas, Grand Indonesia and Plaza Indonesia (opposite direction). Walk to the busway on the main road and get no. 1 bus to Kota Tua for 3,500 each way. The area is safe and you can walk on the street anytime. Would stay there again if going back to Jakarta but suggest hotel sort out their security service. Don't go to Jalan Jaksa (next street parallel to Augus Salim), seedy and nothing to offer.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cuddlecheeks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deddy H B, General Manager at MaxOneHotels at Sabang, responded to this review, 25 February 2014
First of all thank you for your trust to choose MaxOneHotels.com@Sabang for your accommodation and it always be our pleasure to have you staying with us.

We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment related with condition and the cleanliness of the room. You can rest assure that this is neither standards nor typical services provided to our customer.

Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services and customer's satisfaction has always been the priority set for us.

We look forward having the pleasure to welcome you again at MaxOneHotels.com@Sabang.

Sincerely,

Deddy H Basri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

Very good location everything is near, just walking distance only. It's a nearby to a wonderful street food, beautiful design and unique. Bed is very comfortable. Hotel staff are friendly and helpful. Overall, fantastic hotel. I would come here again.

Room Tip: Choose a better room on the corner side where there is a bigger window and balcony.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank suriati h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deddy H B, General Manager at MaxOneHotels at Sabang, responded to this review, 25 February 2014
First of all thank you for your trust to choose MaxOneHotels.com@Sabang for your accommodation and it always be our pleasure to have you staying with us.

Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services and customer's satisfaction has always been the priority set for us.

We look forward having the pleasure to welcome you again at MaxOneHotels.com@Sabang.

Sincerely,

Deddy H Basri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
175 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed 31 January 2014 via mobile

Buget hotel
Nice for a few days max 2
rooms are very small
the staf are lost in space.
And the coffee shop seems to be a office for locals to talk shoute and play on there lap top.
But for the price I can put up with it.
Remeber jakarta is a very hot place dont book hotels that dont have a mini bar or fridge
Maxonehotel dose not have fridge in any of its rooms

  • Stayed November 2013
    • Location
    • Cleanliness
Helpful?
Thank fattyboy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deddy H B, General Manager at MaxOneHotels at Sabang, responded to this review, 10 February 2014
First of all thank you for your trust to choose MaxOneHotels.com@Sabang for your accommodation and it always be our pleasure to have you staying with us.

Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services and customer's satisfaction has always been the priority set for us.

We look forward having the pleasure to welcome you again at MaxOneHotels.com@Sabang.

Sincerely,

Deddy H Basri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MaxOneHotels at Sabang

Property: MaxOneHotels at Sabang
Address: Jln. Haji Agus Salim no. 24, Jakarta 10340, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Airport Transportation
Hotel Style:
Ranked #127 of 459 Hotels in Jakarta
Price Range (Based on Average Rates): £
Hotel Class:3 star — MaxOneHotels at Sabang 3*
Number of rooms: 87
Official Description (provided by the hotel):
Maxonehotels Sabang is designed to provide a stylish yet value - oriented accommodation in all city centers, with particular attention to the needs of professionals on the move. Bedrooms are sold on basis of the early you book, the less you pay and periods of high demand cost more than less popular periods. We offers 87 rooms; consisting of our Happiness Room (Standard 15m2) 78 rooms, our Warmth Room (Deluxe 25m2) 07 rooms and our Love Room (Suite 28m2)02 rooms. ... more   less 
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