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“Nice location but expensive”

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Pullman Jakarta Central Park
Ranked #24 of 456 Hotels in Jakarta
Certificate of Excellence
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice location but expensive”
3 of 5 bubbles Reviewed 5 June 2014

The hotel is conveniently located, being next to 2 big malls with plenty of restaurants and shops for shopping. Easy access to the airport. The hotel staff are helpful and friendly. However, the room rate is expensive - a one night stay for a twin bedded room, without a bath tub costs IDR2 million. Room design was unique but small.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liang F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, 9 June 2014
Dear Liang F,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that, likewise to most of our guests, the staff friendliness as well as our strategic location being adjacent to Central Park and Taman Anggrek Mall as well as a short distance to and from Soekarno-Hatta International Airport have contributed to your satisfaction.

We have taken good note of the room rates, and I wish to inform you our hotel applies a dynamic pricing which depends on the occupancy percentage for a certain period. However, we always ensure to offer deals as attractive as possible and be beneficial to our guests. In addition, It is a pleasure to inform you that the bathtub is available at our Executive suite room.

We are looking forward to having the pleasure of welcoming you again in the future at Pullman Jakarta Central Park.

Yours sincerely,

Dominique A. Albero
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,813 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (246)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Jakarta, Indonesia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

i stayed at this hotel during my parents visits. the room's size is small with open bathroom. The things i like from this hotel was the design, so modern and the bed, it was fluffy and comfortable. But the hotel's lobby area so crowded with small parking area since the hotel connected to mall.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoyceWibowo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, 4 June 2014
Dear JoyceWibowo,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that our Hotel design as well as the comfort of our bed have contributed to your satisfaction.

We have taken good note of your remark regarding our parking issue. I would like to inform you that we provide the parking area for our hotel guest only at P5 to P7. However, we appreciate your feedback for our future improvements.

Once again thank you very much for sharing your experience with us.

We are looking forward to having the pleasure of welcoming you again in the future at Pullman Jakarta Central Park.

Yours sincerely,



Dominique A. Albero
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

The hotel is about 30 minutes away from the airport, connected to a large shopping mall and area, it's quiet and comfortable. Nice rooms and staff are very friendly. Meals are not expensive but there's plenty to eat around the hotel if you like being out.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spectra7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, 4 June 2014
Dear Spectra7,

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that, likewise to most of our guests, the staff friendliness as well as our strategic location being adjacent to Central Park Mall as well as a short distance to and from Soekarno Hatta International Airport have contributed to your satisfaction.

Once again thank you very much for sharing your experience with us.

We are looking forward to having the pleasure of welcoming you again in the future at Pullman Jakarta Central Park.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 May 2014 via mobile

I will not forget my visit to this hotel , I stayed there for three nights, all hotel staff were friendly, especially Rindi in the. lobby cafe & bar Rindi she is very friendly.The resturent is perfect, there are many kind of food.

Stayed May 2014, travelled with friends
Helpful?
Thank Basheer-Mohaishi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, 9 June 2014
Dear Basheer A,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that, likewise to most of our guests, the staff friendliness and quality of our restaurant have contributed to your satisfaction.

We have taken good note of your kind remarks for our colleagues, Ms Rindi from Bunk. We will be sharing with all of them your appreciation which will, un-doubtfully, give then further satisfaction in providing the best of service to all our guest.

Once again thank you very much for sharing your experience with us.

We are looking forward to having the pleasure of welcoming you again in the future at Pullman Jakarta Central Park.

Yours sincerely,

Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

This hotel promisses more on the internet than it can deliver. Main reason is the maintenance of the rooms and room cleanliness. Even though granted an updgrade to a suite, this one had to be re-worked during my absence during the day. Frequent travellers know this common problem of failing to maintain a "new status" on the room level.
The big plus is the friendliness of the staff! They took really care of my needs. The DJane threw some thrilling vibes on the mixing desk and the interior design is fancy and modern.
Another plus is the location directly at a big shopping mall. The "remote" location compared to other 5-star hotels is of great advantage when it comes to travelling to or from the international airport it took me a couple of times not more than 25 minutes. The international exhibition centre is about 25 minutes away during a normal working day.

Room Tip: Take an executive floor room with park view, this way it is calmer and you have the amenities of the...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HansiM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, 29 May 2014
Dear HanshiM,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that, likewise to most of our guests, the staff friendliness as well as our strategic location being adjacent to Central Park and a short distance to and from Soekarno-Hatta International Airport have contributed to your satisfaction.

We have taken good note of your remark regarding the room maintenance and cleanliness issue, and please accept our sincere apology for those inconvenience. We have immediately shared your remark to our Executive Housekeeper and Chief Engineering for necessary follow up and improvements.

Once again thank you very much for sharing your experience with us.

We are looking forward to having the pleasure of welcoming you again in the future at Pullman Jakarta Central Park.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 20 May 2014

The hotel decoration is really modern and contemporary. It looks like an art studio.
The breakfast was amazing and the location is strategic and right beside 2 popular malls in Jakarta (Central Park and Taman Angrekk)
Wifi is free and of good speed. There is a capsule espresso machine which was surprising.

Room is quiet small and the single bed is smaller than a conventional single bed
No bathtub and the hot water is just warm
The toilet amenities were just for 1 person (in a room for 2) and without razor and stuff
As a 5 star hotel, the above mentioned was the disappointing part.

Ps: This is the assigned hotel for Etihad's crew in Jakarta

Room Tip: When you receive a room on 5th floor it is actually on the 18th floor There is 12 floors between G...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yu Chun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, 21 May 2014
Dear Yu Chun M,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that hotel facilities such as Internet connection and Coffee machine in the room as well as our strategic location being adjacent to Central Park and Taman Anggrek Mall have contributed to your satisfaction.

The room lay out, the size and the selection of furniture have been set out to accord with our hotel interior design concept, nevertheless, we appreciate your feedback for improvements.

We have taken good note of your remark regarding the room amenities. We have immediately shared your remark to our Executive Housekeeper for necessary follow up and improvement. Please accept our sincere apology for this inconvenience.

Once again thank you very much for sharing your experience with us.

We are looking forward to having the pleasure of welcoming you again in the future at Pullman Jakarta Central Park.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Jakarta Central Park

Property: Pullman Jakarta Central Park
Address: Jl. Let. Jend. S. Parman Kav. 28 | Podomoro City, Jakarta 11470, Indonesia
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Romantic Hotel in Jakarta
#14 Business Hotel in Jakarta
#20 Spa Hotel in Jakarta
#22 Family Hotel in Jakarta
#23 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Jakarta Central Park 5*
Number of rooms: 317
Official Description (provided by the hotel):
Occupies strategic location in the heart of vibrant west Jakarta for business and leisure traveller, Only 25 minutes from Jakarta International Airport and approximately 15 minutes to central business district. The only Pullman adjacent to award winning Shopping Mall, Central Park and only few minutes away from Taman anggrek mall and Mall Ciputra Jakarta. A Suitable venue for meetings and social events while Collage offers a contemporary design for a different dining experience. ... more   less 
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Also Known As:
Pullman Jakarta Central Park Hotel Jakarta

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