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“Time away from kids.”

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Le Grandeur Mangga Dua
Ranked #92 of 464 Hotels in Jakarta
Certificate of Excellence
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Time away from kids.”
Reviewed 21 March 2014 via mobile

Great Hotel for proximity to shopping arcades. Maintenance needs sprucing as quite dim and bathroom needs a good scrub. Thrilling if of paranormal fan. Restaurant spread palatable and abundance. Staffs respectful and very courteous but need to be vibrantly friendly if to give guests an unforgettable stay.
Never go to the massage spa though. It's a "hanky panky" place badly run. Not a Respectable Spa at all. To demand only cash terms was another absurdity when it's part of the Hotel establishment.
That's the only experience that would give a great phobia of ever returning.

Stayed March 2014, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

278 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level 6 Contributor
177 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 8 March 2014

The hotel is located in North Jakarta and location wise it all depends what one is looking for. If you are looking for some IT shops and lower end shops were you can buy items on wholesale or a bargain then this is the place for you.

The service begs for more. Not sure if it was an unusual situation but we arrived around 5pm for check-in and were informed by the front desk staff that the room was not ready. I left my phone number at the reception and asked them to call me when the room was ready. Finally we came back at 7pm as no one had called and they proceeded to issue us the room keys. This was disappointing and we were just wondering what would have happened if we came in at the usual check-in time of 2pm.

The rooms are average size but have seen better days. It is time for some refurbishment as there is a musty smell which was probably permeating from the carpet. Besides that the room is quite comfortable and has all the basic amenities.

Breakfast is served at the 1st floor restaurant and is quite extensive. There is a mix of local and international food to tickle your taste buds. However if you are staying for more than 1 day the food gets a bit repetitive.

On the plus side there is a bakery located on the left side of the lobby and one can access this from the outside or inside of the hotel. They serve a variety of coffee and tea. The highlight is the pastries which have a "happy hour...:) " where one can get quite a good deal for evening tea.

Overall an average stay which could move a notch up if a bit of improvement was done in all areas including furnishings and service.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london uk
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 January 2014

This five star hotel is excellent. Breakfast is fabulous with western and Indonesian choices. The location is good as Mangga Dua has lots of shopping malls. The staff are very professional. All in all - a great experience

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bandung, Indonesia
Level 4 Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 January 2014

This hotel is well maintained, even though is is quite old...

The room is comfortable, nothing to complain about the room, even though there is nothing spectacular for the room...The room is nice, Well maintained.... The bathroom as well is good...

The location of this hotel is really good, if you wanna go to shopping centre in mangga dua... The swimming pool and fitness area is also good...

All in all, I enjoy staying in this hotel...

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surabaya, Indonesia
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 November 2013

I stayed in the hotel during my business trip. The room was clean, pool was quite nice. Overall it was a good experience. the only downside about the hotel ia actually the receptionist staff, they were not as friendly as expected, even a bit arrogant. Its a shame, they are working in a hospitality industry but doesnt seem to understand the essence of hospitality.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 5 Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 November 2013

I stayed here for 3 nights on my business trip, the hotel though look a bit old but still maintain the grand look. The room is clean and they served a good breakfast buffet. Met few friendly staff who are generous with their smiles and welcoming gestures. Overall it was a pleasant stay, it would be much better if the TV reception can be improved on some channels.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 October 2013

Room very classic and good. I love the pillow (pillow from feather swan) , good channel for television. breakfast and dinner very good. so many choice "LIKE" . Consierge very kindly. I like Lounge in the lobby "nice bar"

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Grandeur Mangga Dua

Property: Le Grandeur Mangga Dua
Address: Jl. Mangga Dua, Jakarta 10730, Indonesia
Region: Indonesia > Java > Jakarta > Sawah Besar
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#67 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): £
Hotel Class:4 star — Le Grandeur Mangga Dua 4*
Number of rooms: 350
Official Description (provided by the hotel):
Le Grandeur Mangga Dua Jakarta is ideally located in the heart of Jakarta's trading district, the only hotel in the area that directly connected to The Real Mangga Dua Shopping Complex by over 4000 retail and wholesale outlets. The hotel features 350 beautifully appointed guest rooms and suites, each tailored for the business and leisure purposes. ... more   less 
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Also Known As:
Le Grandeur Mangga Dua Hotel Jakarta
Le Grandeur Mangga Dua Jakarta

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