I recently had a wedding here and i must say that I was surprised with the quality and assertiveness they maintain. Mr. Achmad Azumar was the wedding event person who had been very helpful along the preparation for a year. He has provide the quality he assured since day one. I'm actually grateful that he was the person who handled my wedding. His politeness and effciency has made everything easier. Although he was on leave for my food test, he would still pick up my calls and ensure that every menu on the set would be well prepared. I just had to walk in and mentioned my name while everything is taken care of. During our technical meeting with the vendors, whatever things he can provide on behalf of the hotel, is fulfilled on the wedding day. Not a thing was wrong or misplaced. Communication was vital and excellent. He understood what needs to be done. He represented well for the hotel as he shows his competency. Every employee was very well mannered and they greet me by name. It just shows how well informed they are. I was quite worried about the food but the taste won't let you down. It was amazing. Every menu on the set for the wedding was great. We loved it, our families, relatives and friends loved it as well. You won't expect the how great their food are. Even after the wedding, they would surprise you by decorating your bridal suite in a romantic and sweet ways. Not to mentioned the complementary things they would put there. Their receptionist and concierge was very vigilant as I would call them at dawn to request for a few things I required. And 5 minutes later they would show up at your door with what you need. They had recently renovated the rooms and I would say it was a job well done. Over all, I wasn't disappointed and was very satisfied with the quality and 5 star service they provide. I would definitely come back there on occasional basis.
- Official Description (provided by the hotel):
- With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more less
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- Also Known As:
- Mandarin Oriental, Jakarta Hotel Jakarta
- Mandarin Jakarta
- Jakarta Mandarin Oriental