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“High-End Hotel with Free Wifi”

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Shangri-La Hotel Jakarta
Ranked #17 of 464 Hotels in Jakarta
Certificate of Excellence
Bandung, Indonesia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“High-End Hotel with Free Wifi”
Reviewed 31 July 2014

The hotel is located in the business area of Thamrin and Sudirman Boulevard. It is a great hotel and a free wifi everywhere in the hotel area. The breakfast is superb and staffs are very helpful. However, the nearest shopping mall is about 1.5 km and the access to the mall is rather tricky.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Tjandra_S2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,486 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hong Kong, China
Level 5 Contributor
86 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 July 2014

The Jakarta Shangri-La is very popular, and for me as a Shangri-La fan delivers all of the well expected high standards of this group.
Security is extreme as every car is stopped and searched before approaching the hotel. Then at the main hotel entrance there is another security chain installed.
The hotel itself is wide and airy, with several restaurants and the well-known B.A.T.S. on site.
Rooms are pleasantly furnished, and one feels quickly at home.
I had access to the Horizon Club lounge, and the quality of food, service and the friendly attentive staff make the stay even more rewarding.
The only annoying thing in Jakarta is the traffic which can really turn you off.

  • Stayed June 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank GeoGameSL_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level 4 Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 July 2014

Beautiful rooms and decor, lovely pool and restaurants. Breakfast was fantastic, a choice for everyone whether you wanted Indonesian, Japanese or European style, with lots of different cooking stations and a huge choice of fresh fruits. The hotel is situated near busy highways so don't expect to be able to walk anywhere from the hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Charlotteashanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 4 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 July 2014

We visited and stayed in the Club level at the end of Ramadan. On arrival we were greeted by name and the staff were very friendly, as they have been throughout our whole stay. The foyer is a vast marble floored area and looked impressive. We were checked-in in our room, and it took seconds to complete. Great views out the window looking over the nightly fireworks and religious chanting. We really did experience Islam in a positive way, and was mesmerised.
If you crave some peace, please know that the place is like a child care centre with kids everywhere. Great for families, with a huge pool and heaps of things for the kids like clowns, jumping castle, and other activities. The kids even have free reign in the Club lounge, with sticky fingers over all the food, screaming and running around, and parents oblivious to the disturbance. I like kids (am a teacher) but not being able to have breakfast, or a cocktail at night, in peace, was disturbing and stressful. The Shangrila Club room has no restrictions on kids, and for me it was hard not having a space in the hotel to unwind from the bustle of all the amazing shopping malls I spent lots of money in. Kids should not be in a place where alcohol is served for adults.
I recommend the hotel for families, but business travellers may be too disturbed. I cannot recommend the hotel for leisure travellers during holidays, but maybe it would be OK during other times.
Not the Shangrila experience I was hoping for.

Room Tip: Club level gets free breakfast, afternoon tea and night cocktails and canapés.
See more room tips
  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 July 2014

Checked in at noon time into this hotel. Normally call another place my home in Jakarta but wanted to try this for leisure and their pool facilities. It is a nice and well kept hotel. I did not like the receptionist pushing to sell the club floor or a suite at an additional extra charge. While some may appreciate this, I did not find it very welcoming to start with. Satoo restaurant offers a nice spread for breakfast and was well presented, as were the gardens with a good sized pool. A solid choice in Jakarta.

  • Stayed April 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Hinterbacsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2014

when I arrived at this hotel after 36 hours of tiring travel, I was exhausted. It was late at night and I didn't pay a lot of attention to my surroundings. I was told to meet for lunch in the Lobby at noon and when I arrived, now with eyes open, I realized I had been transported to paradise. The lobby, as well as being expansive, featured many exquisite objects d'art and I dallied while ogling. A cup of wonderful coffee while the family collected proceeded the trip to the buffet. The buffet blew me away. There were selections from menus of Japan, Arabia, India, Indonesia and even the Western world. The food was delicious, well prepared displayed, with copious quantities to choose from.

I was attending a wedding here at the hotel, and the next few days were filled with mad preparations by the bride and groom, as well as their assorted assistants. This left plenty of time to explore the grounds with its immaculate gardens and out buildings, the pool area was well kept and serviced and the staff ever available and unfailingly polite.

The ballroom, which was the home of the wedding reception, was beautifully decorated and sumptuously appointed. The meal was self-serve but plentiful, the sound system excellent. The reception was a resounding success, worth every mile I had travelled.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Jim V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North East England
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 July 2014

Visited this hotel for a wedding and found the service excellent. The staff cannot do enough to make your stay enjoyable. The food is presented well and more importantly tasted good. The ball room was decorated exquisitely for the evening reception.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Deboragh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Jakarta

Property: Shangri-La Hotel Jakarta
Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#12 Family Hotel in Jakarta
#16 Luxury Hotel in Jakarta
#16 Spa Hotel in Jakarta
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Number of rooms: 618
Official Description (provided by the hotel):
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 
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Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta

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