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“Star Attraction Horizon Club Family”

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Shangri-La Hotel Jakarta
Ranked #13 of 463 Hotels in Jakarta
Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Star Attraction Horizon Club Family”
Reviewed 9 August 2014

After many stays at this Hotel, every time I arrive the feeling is so comfortable to be amongst people like caring family. It all begins at the airport meet and greet, drivers,blue bird team, concierge, security, guest relation and the Star Attraction Horizon Club Family led by Ruth Margaretha Putri and colleagues Chef Marlina, Yuli, Anggun, Nia, Triana, Grace, Ulla, Nico, Andry, Eko, Hendra, Ronal, Robert, Arif, Dayat, Sugi all groomed to perfection, exceptional personalities and people skills taking care of all your needs. Do not miss evening Cocktails and Canapes in cozy lounge. New Blu Lounge looks to be a winner with vibrant lighting, music and staff looking like elegant models. Swimming pool is huge with beautiful garden surroundings, comfortable furniture and hard working staff. Health Club has everything, latest gymnasium equipment and spa. Bats downstairs great western cuisine and entertainment with support from Elsha, Dini and Dian. Various restaurants with cuisine to suit all tastes.

Room Tip: I keep this secret for myself
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  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank SkeetaDean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,427 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (257)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
SaarLouis, Germany
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 August 2014

This hotel is a classical hotel, amazing good service, staff speaks excellent English, breakfast one if not the best spread I have seen with great quality. Had dinner in Sato too and again great experience. Rooms a very spacious and very well designed. Lobby bar great selection of cocktails and afternoon tea, B.A.T.S bar is still going well , same as Mulia, a place with foreigners and local ladies but bands usually are great. Love this hotel and always would stay there if possible

  • Stayed September 2013, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GCL11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2014

I stayed 1 night and the service was very good, almost perfect. The room on the 23rd floor gives you access to the Horizon Lounge. This is a very cozy place with free Wifi access and free newspapers for your tablet or your Laptop (Newspapers from all over the world). The best thing about this place is the food which delicious. They have a selection of cheeses and bread which is quite rare in Indonesia. I also liked the room which had a nice view on Jakarta skyline. I will definitely recommend this Hotel and the lounge area

Room Tip: go on the 23rd floor, that's where the horizon lounge is located
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  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Clement T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014

Excellent hotel,very clean room,excellent service by Sugi,Grace,Ruth,Ulla,Andri,Dayat,Hendra,Anggun,and Yuli in Horizon Club .free internet access with high speed connection.excellent sport facilities (swimmingpool,gym,tennis court,etc).

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Louis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2014

My family travelled along with me to Shangri-La Jakarta in July, people at Shangri-La went out of their way to make our holiday special. In addition to the usual warmth and friendliness that I have come to take for granted my family was also asked for what they would like to have and were provided with vegetarian dishes (momos) by people at Sattoo. My family had a great time at the Hotel swimming pool, gym and Sattoo (breakfast buffet) - thanks much to people at Shangri-La.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
3 Thank rrvramesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hua Hin, Thailand
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 August 2014

Fabulous location, facilities, cleanliness and attentiveness, would choose this hotel every time in Jakarta. Lunch buffet is truly excellent, massive variety, hot and fresh. Nightclub BATS is always a hoot, excellent resident bands

Room Tip: Pay more for a better room
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  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank SPW888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
78 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 August 2014

What a lovely -- and secure -- hotel in the sea of the chaos of Jakarta. My first time in this city, and obviously first at the hotel, and -- yes, would stay here again. Staff were incredibly attentive, warm, and welcoming ... the hotel itself was just beautiful and serene -- at the pool area, the spa, the restaurant, the lobby, and of course, the rooms were nice as well. At first I was taken aback by the security measures. Even in the middle of the night, (I arrived at 2 am), there were security guards at the gate, a dog, and precise measures taken to be sure our car was not a threat. No waving a friendly American face past -- every car was treated with equal scrutiny, no matter what time, no matter what the patron looked like. At first I was taken aback, thinking "geez, why suspect ME?" ... but then later came to appreciate this. Yes, please suspect everyone! The food was just incredible. What a wonderful buffet laid out three times a day, with foods of the world presented for all tastes. This format enables us Westerners to sample everything, rather than facing the fear of a foreign menu with a list of foods that we dont recognize and are not sure what might be good. My tactic, every day, was to put a bite of this and that on my plate to figure out what I like and what I don't. The one-price buffet, all you can eat, was a splendid way to get to know Asian foods. (and yes Americans, there was a Western station that had all our usual things: Eggs, bacon, hash browns, omlettes, roast beef, ribs, etc.)

Room Tip: Maybe stay away from the side of the hotel that faces the Mosque. (4:30 AM prayers)
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  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank BARLEYthedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Jakarta

Property: Shangri-La Hotel Jakarta
Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#12 Family Hotel in Jakarta
#12 Spa Hotel in Jakarta
#13 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Number of rooms: 618
Official Description (provided by the hotel):
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 
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Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta

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